GE’s Profile line of dishwashers are slightly more technologically advanced than standard GE dishwasher models. Still, they can face similar problems, such as control panel issues, that you must know how to troubleshoot.
Common GE Profile dishwasher control panel problems include not turning on, unresponsive buttons, or other erratic behaviors. Fixing these problems requires an organized approach to troubleshooting. So, start by checking that the appliance and its control panel have a power supply, perform a hard reset, disable the Lock Controls feature, and inspect its wiring. When all else fails, replace the control panel.
Below, you’ll find more information about the common control problems you’ll face and how to troubleshoot them one step at a time.
What Are Common Control Panel Problems In GE Profile Dishwashers?
Before diving deeper into the step-by-step troubleshooting process, you must understand what problems your dishwasher’s control panel might experience.
For example, you might experience the following:
- A control panel that won’t turn on at all – in this case, none of the lights on the control panel illuminate, even though you’re sure the appliance is receiving power. On top of that, no buttons do anything when you push them.
- A control panel that’s on, but only some buttons work – it’s also possible for the dishwasher’s control panel lights to turn on. Still, only some of the buttons are working. Meanwhile, other buttons are unresponsive, no matter how much you press them.
- A control panel where none of the buttons work – next, it’s also possible for a GE Profile dishwasher to turn on but have none of its buttons work.
- A control panel with erratic behavior – Lastly, you might also find that the control panel behaves in very unusual ways, like flashing its lights at random, with or without its buttons being responsive.
As you can see from the list above, the problems can vary in severity. Plus, their causes can also be quite different from one another and not be very straightforward to figure out.
That’s why you must be organized when investigating this issue. The following section will help by walking you through a step-by-step troubleshooting process to fix your GE Profile dishwasher.
How Do You Troubleshoot A GE Profile Dishwasher’s Control Panel?
When you need to get to the root of your GE Profile dishwasher control panel problems, here are the 5 troubleshooting steps you should follow:
Step 1: Check For Power To Dishwasher And Control Panel
About this: Troubleshooting control panel problems can be time-consuming and potentially expensive. That’s why you must always start with the simplest causes to either rule out or fix. In the case of your GE Profile dishwasher, that means checking its power supply.
The power supply is often overlooked during troubleshooting. But if it’s the root cause, you can fix it quickly and get your dishwasher working in moments.
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Firstly, you must ensure that there’s a power supply to your dishwasher. Then, inside the appliance, you must ensure that power is being supplied to the control panel.
What to do: Firstly, ensure the circuit breaker for the dishwasher is in the ON position. Then, ensure no problems with the wall socket or the dishwasher’s power cord.
Next, you’ll have to open the dishwasher’s panel to check the power supply to the control panel. Then, finally, firmly reattach any loose connections or replace wiring that’s been burnt or otherwise damaged.
Step 2: Perform A Hard Reset
About this: Once you’re sure that the dishwasher and control panel are getting the power they need, you’ll then have to perform a hard reset on the dishwasher.
Sometimes, the electronic components in your GE Profile dishwasher experience short-term errors or glitches. Those can affect their functionality, making it difficult for you to operate the appliance.
A hard reset is a quick and easy way to clear most minor errors and restore the control panel’s functionality.
What to do: Firstly, shut off the dishwasher’s power supply. That means turning off the circuit breaker or pulling the plug out of the wall socket.
Then, leave the dishwasher alone for 1 minute so any retained electricity in the appliance can dissipate. Doing so will reset the dishwasher’s control panel.
Lastly, power up the dishwasher and turn it on. That will complete the reset and clear any errors affecting the machine.
Step 3: Disable The‘ Lock Controls’ Feature
About this: When the control panel is unresponsive despite having power, remember that GE Profile dishwashers come with a Lock Controls feature.
It disables most of the control panel buttons as a safety feature when enabled.
That way, no one can adjust your dishwasher settings, especially children who might not know what they’re doing.
What to do: Look closely at your dishwasher control panel, and you’ll see one or more buttons labeled ‘Lock Controls’. Press and hold the button for at least 3 seconds to unlock the feature, making the buttons responsive again.
Step 4: Check Control Panel Wiring
About this: If the control panel is still problematic, you should inspect its wiring closely. The wiring is likely loose or damaged, allowing the panel to receive power but not communicate correctly with the main control board.
As a result, the control panel is on but pushing its buttons doesn’t get you the outcome you want.
What to do: You must reattach all electrical connectors firmly. If there are any damaged wires, you must replace them with new ones.
Step 5: Replace Control Panel/User Interface
About this: Your control panels should be solved by the time you complete Step 4, as described above. But if you’re still facing trouble, that means the control panel (or user interface) is faulty and must be replaced with a new one.
The replacement can be pricey, so you should only consider doing it after trying Steps 1-4.
What to do: Firstly, remove the existing control panel from your dishwasher. Next, take note of the electrical connectors so you know how to attach them to the new control panel.
Then, reattach the wires the same way to the new control panel when you mount it in your GE Profile dishwasher.
Frequently Asked Questions (FAQs)
Troubleshooting your GE Profile dishwasher’s control panel can be confusing. Don’t worry, though. Here are a few more questions and answers you’ll find helpful:
What Sets GE And GE Profile Dishwashers Apart?
GE Profile dishwashers are the more technologically-equipped siblings to GE dishwashers. As such, some of their components are different. You’ll want to keep this in mind when ordering replacement parts for your GE Profile model.
How Long Does A GE Profile Dishwasher Last?
You can expect your GE Profile dishwasher to last about 10 years. Unfortunately, the closer your dishwasher approaches the end of its lifespan, the more likely it is to experience control panel problems and other issues.
Can You Replace The Wiring Harness On A GE Profile Dishwasher?
Yes, you can. If you find damaged wiring when troubleshooting your GE Profile dishwasher’s control panel, you can purchase a replacement directly from GE.
Who Can Fix My GE Profile Dishwasher?
You can fix most GE Profile dishwasher problems, including issues affecting its control panel. But if you don’t feel confident doing so, it’s best to contact a qualified technician to help you.
How Do I Find My Dishwasher Model Number?
You can find your GE Profile dishwasher’s model number on the right side of the machine inside the door. This number is essential when ordering spare parts or troubleshooting a problem with GE customer service on the phone.