Frigidaire Dishwasher Won’t Start | Here is How To Fix it

Your Frigidaire Dishwasher won’t start and you don’t know where to find a solution? In this article, we will show you several of the most common issues which happened with different models of Frigidaire dishwashers.

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Let’s start with a basic troubleshooting.

Please check the dishwasher breaker to make sure it not tripped. If it tripped, in order to reset the breaker, turn it into OFF position and then back ON.

If the control panel has lights on, but does not respond, find a button on the panel with a lock pictogram. Press and hold for 3 sec to unlock.

Some models use the Heat Dry pad as a lock and some model has a Control Lock. If the lock symbol is adjacent to the Heat Dry pad, then you’re dishwashers lock feature is activated utilizing the Heat Dry pad.

The pads will not respond while lock is enabled. To disable this lock, hold the heat dry pad for three seconds and you will hear a beep and the light will go off.

Frigidaire Dishwasher Lock panel

Frigidaire Dishwasher Lights on But Won’t Start

Frigidaire dishwasher that is not responding to the Start button, even though all the other lights work, but when you press START nothing happens?

Or maybe HEAT DRY or HIGH TEMP (or other buttons) flashing, but not responding.

The problem can be with a touchpad or ribbon cable which is attached to the touchpad. Through the control board housing seal, moisture got inside and corroded ribbon cable contacts,

You can disassemble the front panel to get inside the panel and most likely you will be able to fix by yourself by cleaning ribbon cable contacts.

But, if cleaning ribbon cable contacts didn’t solve the problem, you might need to get a new touchpad panel. Here is a procedure on how to do it.

Frigidaire Dishwasher Not Working, No lights on the panel

If you Frigidaire Dishwasher has no lights and not responding to any button on the panel, the first thing that you need to check is a junction box connection underneath the dishwasher on the right side.

Power cable connected to the Junction box and if it was connected not properly once installed, after some period of time these wires got burnt and lost connection.

You need to TURN BREAKER OFF before doing any repair. First of all strip burnt wire and reconnect with the new Marrette connector.

Another issue which might happen when Frigidaire Dishwasher Won’t Start or not working at all is when THERMAL FUSE is blown on the control board.

Thermal fuse is a safety device located behind control panel preventing the control board from overheating.

The main reason be changing out, is if it overheated or shorted out.

In order to change a thermal fuse, please follow this procedure:

  • TURN BREAKER OFF
  • Open the door and take apart the front panel
  • Carefully remove control panel housing and disconnect thermal fuse from the control board
  • Change the thermal fuse with a new one.
  • DONT DISCONNECT 2 wires which comes with a new Thermal Fuse. You need to connect them directly to the control board.

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25 thoughts on “Frigidaire Dishwasher Won’t Start | Here is How To Fix it”

  1. This was spot on. Thanks! Your suggestion to check the junction box was the solution. The wire nut was charred just like your picture. We moved into this house 2 years ago and never had a problem and one day we had nothing. If they had made the connection with a wire nut, what would cause it to char like that? All of the other connections looked good with the exception of the ground wire. It was loose on the grounding screw.

    Reply
    • My model is FFID2426TD. When you open the door it is hit or miss if the lights come on on the top. Sometimes I’ll have to open and close it several times for it to light up. When it does light up I can push the start button and it lights up light it’s ready to go. I shut the door and all the lights shut off. Leading up to this for the last week It was doing the same thing but when I would shut it it acted like it was starting up would “run” for a few minutes and then it would shut off. Any ideas what could be causing this?

      Thanks!

      Reply
      • I dont know what it can be. Maybe power wiring issue on the bottom right of the dishwasher? In order to safely check power wires you have to have multimeter and some basic knowledge how to check voltage.

        Reply
  2. My Gallery is new. Used it once with no problems. All lights on panel on. When I close door completely, lights go out and unit won’t start.

    Reply
    • Hi Bonnie, does buttons on the panel responding? When you press Start button what is happening? Try to reset power to the dishwasher.

      Reply
      • My parents have the exact same problem! Brand new, close the door and lights go out. They have been waiting for a call back from Frigidaire for 3 days.

        Reply
      • My dishwasher is brand new never been used and doing what Bonnie’s is. Flip breaker all lights come on. Then after a few seconds they all go out and wont return until breaker is flipped again. Also now the door latch is engaged but the door is open

        Reply
  3. Frigidaire dishwasher lights come on and you here a relay sound on the board but doesn’t start the wash cycle. I was able to fiddle with the control board yesterday and got it to work for a complete cycle, today it will not start again.
    I removed the control board cover and check all the connections and wasn’t able to make it start.
    Also what volts should be on the black and red wire coming to the control panel.
    Thanks for any help you can provide.

    Reply
  4. I have a brand new Frigidaire
    Gallery dishwasher. Entered
    Quick Wash. Start button
    says “Close door.”Hit control
    lock. Won’t latch. Or the lock
    icon is lit up. Door not
    latched. Dishwasher Won’t
    start.

    Reply
  5. My Frigidaire Gallery dishwasher won’t run. When you press a cycle and the start button they just blink. I took the front off to check the lock mechanism, and when I pulled the connectors out from the lock the one on the right with two black wires going into it was singed with burn marks like it shorted out? What would cause this? Bad control board? It’s not very old.

    Reply
      • Hi Travis, did you check door switches for the continuity? One of the reason why dishwasher won’t start due to failed switch.Burn marks on the wires, due to overheating. Because these wires on the same circuit with the heater.

        Reply
  6. My Frigidaire Gallery dishwasher won’t power up. No lights, nothing. It is 5 years old. Occasionally it would randomly start running so (no lights on the panel, just sounded like the dry cycle. I shut the breaker off so I know is getting power. This sight says it could be the thermal fuse, but I can’t see the thermal fuse listed as a part of this dishwasher on any parts sites. Is it the control panel? I was going to order but didn’t want to waste $225. Can you help me with this?

    Reply
  7. Brand New Frigidaire Galaxy, Never used till tonight. Had Dishwasher 3 weeks. Went to use it,no lights. Looking over all these similar complaints, I’m sorry I purchased this. The amount of $$$ I paid for this, Frigidaire should keep it simple and go back to basics with a dial. I’m so sorry i purchased this dishwasher. I want a new one . They can keep their sensors. I want a dishwasher where you can just “Keep it simple”, ” Back To Basics”. This is why I got rid of my last Sears dishwasher. Always a problem with the sensors.

    Reply
  8. The problem when the lights flash and the dishwasher won’t start may well be corrosion on the contacts of the door latch switch. The switch can be disassembled and cleaned, which may save you the cost of a service call or a complete door latch assembly.

    Take off the door panel and top panel using a Phillips and a Torx for the screws. Remove the two door latch connectors and then the door latch assembly (two screws).

    The door latch assembly comes apart if one carefully uses a flathead screwdriver to very slightly pry up the locking tabs on the two sides of the switch so the switch itself can be detached. The switch has what appears to be a spring-loaded slider on one end, but there is no spring. It’s just little metal strips that normally are closed but are pulled apart under tension by a slider when the door opens. There are two small, split locking tabs on one side of the flat slider end. A flathead screwdriver can be used very carefully to lift the two little split tabs just enough to remove the flat lid of the switch, one end at a time.

    Inside are the contacts, which may have become corroded over time so that the power isn’t enough to drive the dishwasher. Using an emery board cut in half lengthwise with a box cutter or kitchen knife, clean the contacts (double pole, single throw, normally closed). Put the emery board between the two contacts, put a little pressure on the top with a finger, and push the board back and forth. Turn it over and do that same again. Repeat for the other pair of contacts. Use a flashlight to ensure that the contacts are cleaned to at least a dull shine, no longer topped by oxide.

    Carefully put back the flat end of the switch, with the wide slot inserted first and then click the tab under the two little lock tabs. Reinstall the switch in the latch assembly the way it came out. You may have to click the latch one way or other to get it back in. Don’t break the latch by trying to move it in the wrong direction. The two little locking tabs on the sides will set, and the latch will be back to normal. You may want to put a little dab of plastic-friendly lubricant on the spots where the latch cam pushes the slider, which can become rough with use. Mount the latch assembly on the door with two screws. Reattach the two power connectors, preferably in the correct jacks, although it shouldn’t matter.

    This is not mechanical or electrical advice. Only licensed specialists can give you advice. But this worked for me. Before you ever touch an electrical device, go to your local hardware store and buy an audible voltage detector, which looks like a little screwdriver and makes a noise whenever it is near a live wire. This will help keep you from getting electrocuted if you turn off the wrong breaker by mistake, which has happened to me. Wave the detector near all the black and white wires (hot and neutral) to see if it makes a sound, in which case do not proceed until you have figured out how to cut off the power. Your results may vary. Good luck.

    Reply
  9. Frigidare Gallery Diswasher. My panel lights are working. I choose a washing cycle and press the start button, but nothing happens. This is sporatic. One day it will start and the next day it won’t.

    Reply

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