How To Fix Frigidaire & Electrolux Dryer Error Code E63 E64

DISCLOSURE: This post may contain affiliate links, meaning when you click the links and make a purchase, we receive a commission at no additional cost to you

If you rely on your dryer each time you do laundry, then you know just how stressful it is when your dryer isn’t working.

Regardless if it’s just not heating or you keep seeing the same error code – this is a pain!

The last thing you want is your freshly washed clothes to sit too long and begin to smell! Also consider how high the repair bill will be if you call someone.

Before jumping to that step, save yourself some money by first checking out the components of the drying system such as the heating element, thermal fuse, and cycling thermostat.

Today we will discuss the Frigidaire Affinity (Electrolux) model dryer.

While this is a great appliance, sometimes you will have problems with the machine showing an E63 or E64 error code.

These E63 or E64 error codes generally mean that you have an issue with the heating element, thermal fuse, cycling thermostat or even with the control board.

Heating Element Burnt or Been Shorted

In roughly 90% of cases involving these error codes, you have a heating element that is either burnt up or been shorted to the heater assembly.

This part is essential because it generates the heat your machine need to complete a drying cycle.

Here’s how to check and replace the heating element:

  1. Disconnect the power
  2. Remove the lid and the lid brace
  3. If you have a pedestal, remove the top screws that hold the pedestal brackets
  4. Remove all screws securing the back panel
  5. Remove the screw holding the vent tube
  6. Push the tube in as far as you can, so you can remove the back
  7. Unscrew the power cord
  8. Remove the back panel
  9. With the back panel off, you should now pull the vent tube out to get it out of your way
  10. The heating unit is on the right.
  11. To free it you must remove three screws and a few wire connections – always note the correct wire placement before unhooking
  12. The element should come out now with little resistance
  13. Use your multimeter to test the coils
    1. Set the meter to the lowest ohms setting and test each coil
    2. The multimeter should show a reading of 20 to 50 ohms
    3. If you do not get a reading between these numbers, replace the heating element
    4. Also complete a visual inspection for obvious signs of damage or wires touching the frame, causing it to short out.

Get a Heating Element Here

Blown Thermal Fuse

A thermal fuse is a small device that plays a crucial role in preventing house fires. Since the 1980s Federal law has mandated the inclusion of these devices on all dryers that are made.

The thermal fuse reacts i f the dryer exhaust temperature begins to get too high. The fuse blowing will cause the dryer to not operate, until it’s replaced.

These fuses are one time use only, so once it’s out it has to be replaced.

The symptoms can vary, but most dryers will not operate. When this occurs, you may also see error codes E63 or E64 displayed.

In some models, the drum will continue to turn but the heating element won’t engage.

To locate and replace the fuse, follow these steps:

  1. Disconnect the power
  2. Remove the back panel
  3. Look for a small device that’s around 2 inches long that’s mounted directly to the top of the dryer’s exhaust duct.
  4. The fuse will have two wires connected to it
  5. Use a multimeter to test the fuse
  6. Use the lowest RX setting and remove the two wire leads from the fuse
  7. Attach a probe to each terminal
  8. If your reading is 1o Ohms or a little bit high (depends on the element), the fuse is good
  9. Any other reading indicates the fuse needs to be replaced
  10. Replace with an exact match

Now, you’ll want to check the dryer thoroughly to determine why the fuse blew. Sometimes you’ll find the fuse blew due to old age, but there are other reasons as well.

Be sure to check the exhaust duct for obstructions that limit proper air flow, the blower motor fan blades for signs of damage, and the dryer cycling thermostat, as any of these issues can also cause the fuse to blow.

Failed Cycling Thermostat

As we mentioned above, a failed cycling thermostat can also cause a Frigidaire Affinity dryer to throw the error codes E64 or E63.

The cycling, or operating, thermostat is used in many dryer models to monitor and direct the temperature inside the dryer.

If your dryer has no heat, there’s a good chance the cycling thermostat has failed. All you need is a ¼ inch nut driver to make this repair.

Here’s how to change this part:

  1. Disconnect the power to your dryer
  2. Pull the machine away from the wall
  3. Remove the screws that secure the rear access panel
  4. Remove all wires connected to the thermostat and remember where they go
  5. Remove the screw to remove the old thermostat
  6. Install a new one
  7. Move backward through the steps to reassemble the dryer

Before replacing the part you can use a multimeter to see if it’s still good or not.

Here’s how to test the cycling thermostat:

  1. Follow the steps above to access the thermostat
  2. Set your digital multimeter to the “R X 1” or “Continuity” function
  3. Remove the wires from one of the connectors and attach a probe to each connector
  4. A thermostat that’s still good will give you a reading of infinity
  5. If you get any other reading, the thermostat has failed and needs to be replaced

In the end, anytime your Frigidaire Affinity dryer begins to display an error code of E63 or E64, there’s an issue with your machine’s heating system.

This system consists of the heating element, thermal fuse, and the cycling thermostat. Be sure to check each part using a multimeter to easily determine which of these is your culprit.

Sometimes you’ll find that the fix is a part that costs a few dollars. Learning how to troubleshoot your own machine can save you time and money! Have you ever seen the E63 or E64 error code and ended up having an issue we didn’t discuss? Comment below to share it with us. We’d love to hear your feedback!

Reader Comments (15)

  1. I am preparing to replace my second heating element on this dryer. I wouldn’t go into the whole story (3 service calls when new) but one important thing must be mentioned about these dryers. The lint screen is very fine and must be cleaned monthly (besides just link after a load). You must use a detergent cleaner and scrub brush (old toothbrush is ok).
    This is the reason our elements are burning out.

    Reply
  2. I am getting an E 64 but when I let my dryer cool down, it starts working again. It is giving me the E 64 at the end of the drying time. I replaced my heating element in 2019 with a genuine part.

    Reply
    • Does E64 error code goes away after it cooled down?
      You need to check the thermal fuse on the heater for continuity.

      Reply
      • Actually, I’ve seen this happen because the element is so thin, it droops when it gets hot and then shorts out on the heater tube. When the element cools, it contracts back from the tube.

  3. I just started getting the E63 error code. According to the data sheet, this error code means “heater to earth ground – heating element or wiring defective.”

    The dryer works for about 5 minutes, and then stops, flashes the service call message. The unit seems to be heating just fine. I can shut the dryer down and start it back up without any issues, and it heats fine, but after 5 minutes gives me the same error message and stops.

    If the dryer is heating, that means we can rule out a blown fuse, correct?
    What else could be causing the issue? Could it be the thermostat?
    What can I do to troubleshoot and pinpoint the issue?

    Any help would be much appreciated!

    Reply
    • Without taking dryer apart, you will not be able to see what the problem with the dryer. You will have to have a multimeter to troubleshoot it properly

      Reply
      • That response may be true but it’s not answering the question it’s heating just fine runs for 5 minutes or less and shuts down with the code e64 or e63 so no doubt you can’t see or fix a problem without taking it apart but what could possibly be the issue if the thermostats obviously working the machines getting hot cuz mine same issue is this guy runs for 5 minutes or less sometimes not even heats up the unit gets hot you can fill the sides the top it’s warm so it’s heating but it shuts off what could possibly be the issue if you might know

  4. Hi , i have change the heating element and the thermostat, about 3 months ago, and now i am getting the same error code, E 64.
    I bought the element on Amazon, it came with a thermostat.
    Any idea what would be the problem ?
    Do i need to change the element again ,and should i buy it someone else than Amazon?

    Thanks

    Michel Desjardins

    Reply
    • Well, you need to take it apart again and see whats the problem. Those non-OEM parts from Amazon made in China by an unknown manufacturer, so you can’t expect a good quality of product

      Reply
  5. I have replaced my heating element and cycling thermostat and thermal fuse five times now. The last time I opened up my dryer the wire to the Thermal fuse had been burned. I do not have any blockages but these are now failing within a couple weeks. What would be my next thing to check? The new control board?

    Reply
    • Did you squeeze a little bit wire contact (female) before putting them back? Sometimes when you remove contact from thermal fuse or heating element, female contact became a little bit loose, therefore overheating and can blow a fuse.

      Reply
  6. The article suggests that open (infinite resistance) for the thermal fuse indicates that the fuse is still GOOD – not blown.

    Most fuses are ‘blown’ when open.
    Good when electrical continuity is seen between terminals.

    Are you sure this article is correct – that ‘open’ means “GOOD” and ‘closed’ means “BAD”? This seems counter-intuitive.

    Reply
    • Thanks Mark, for pointing out. I corrected that information and yes, OPEN reading is a bad fuse, more than 1 Ohms reading (CLOSED) is a good fuse

      Reply

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

DMCA.com Protection Status