If you rely on your dryer each time you do laundry, then you know just how stressful it is when your dryer isn’t working.
Regardless if it’s just not heating or you keep seeing the same error code – this is a pain!
The last thing you want is your freshly washed clothes to sit too long and begin to smell! Also consider how high the repair bill will be if you call someone.
Before jumping to that step, save yourself some money by first checking out the components of the drying system such as the heating element, thermal fuse, and cycling thermostat.
Today we will discuss the Frigidaire Affinity (Electrolux) model dryer.
While this is a great appliance, sometimes you will have problems with the machine showing an E63 or E64 error code.
These E63 or E64 error codes generally mean that you have an issue with the heating element, thermal fuse, cycling thermostat or even with the control board.
Heating Element Burnt or Been Shorted
In roughly 90% of cases involving these error codes, you have a heating element that is either burnt up or been shorted to the heater assembly.
This part is essential because it generates the heat your machine need to complete a drying cycle.
Here’s how to check and replace the heating element:
- Disconnect the power
- Remove the lid and the lid brace
- If you have a pedestal, remove the top screws that hold the pedestal brackets
- Remove all screws securing the back panel
- Remove the screw holding the vent tube
- Push the tube in as far as you can, so you can remove the back
- Unscrew the power cord
- Remove the back panel
- With the back panel off, you should now pull the vent tube out to get it out of your way
- The heating unit is on the right.
- To free it you must remove three screws and a few wire connections – always note the correct wire placement before unhooking
- The element should come out now with little resistance
- Use your multimeter to test the coils
- Set the meter to the lowest ohms setting and test each coil
- The multimeter should show a reading of 20 to 50 ohms
- If you do not get a reading between these numbers, replace the heating element
- Also complete a visual inspection for obvious signs of damage or wires touching the frame, causing it to short out.
Get a Heating Element Here
Blown Thermal Fuse
A thermal fuse is a small device that plays a crucial role in preventing house fires. Since the 1980s Federal law has mandated the inclusion of these devices on all dryers that are made.
The thermal fuse reacts i f the dryer exhaust temperature begins to get too high. The fuse blowing will cause the dryer to not operate, until it’s replaced.
These fuses are one time use only, so once it’s out it has to be replaced.
The symptoms can vary, but most dryers will not operate. When this occurs, you may also see error codes E63 or E64 displayed.
In some models, the drum will continue to turn but the heating element won’t engage.
To locate and replace the fuse, follow these steps:
- Disconnect the power
- Remove the back panel
- Look for a small device that’s around 2 inches long that’s mounted directly to the top of the dryer’s exhaust duct.
- The fuse will have two wires connected to it
- Use a multimeter to test the fuse
- Use the lowest RX setting and remove the two wire leads from the fuse
- Attach a probe to each terminal
- If your reading is 1o Ohms or a little bit high (depends on the element), the fuse is good
- Any other reading indicates the fuse needs to be replaced
- Replace with an exact match
Now, you’ll want to check the dryer thoroughly to determine why the fuse blew. Sometimes you’ll find the fuse blew due to old age, but there are other reasons as well.
Be sure to check the exhaust duct for obstructions that limit proper air flow, the blower motor fan blades for signs of damage, and the dryer cycling thermostat, as any of these issues can also cause the fuse to blow.
Failed Cycling Thermostat
As we mentioned above, a failed cycling thermostat can also cause a Frigidaire Affinity dryer to throw the error codes E64 or E63.
The cycling, or operating, thermostat is used in many dryer models to monitor and direct the temperature inside the dryer.
If your dryer has no heat, there’s a good chance the cycling thermostat has failed. All you need is a ¼ inch nut driver to make this repair.
Here’s how to change this part:
- Disconnect the power to your dryer
- Pull the machine away from the wall
- Remove the screws that secure the rear access panel
- Remove all wires connected to the thermostat and remember where they go
- Remove the screw to remove the old thermostat
- Install a new one
- Move backward through the steps to reassemble the dryer
Before replacing the part you can use a multimeter to see if it’s still good or not.
Here’s how to test the cycling thermostat:
- Follow the steps above to access the thermostat
- Set your digital multimeter to the “R X 1” or “Continuity” function
- Remove the wires from one of the connectors and attach a probe to each connector
- A thermostat that’s still good will give you a reading of infinity
- If you get any other reading, the thermostat has failed and needs to be replaced
In the end, anytime your Frigidaire Affinity dryer begins to display an error code of E63 or E64, there’s an issue with your machine’s heating system.
This system consists of the heating element, thermal fuse, and the cycling thermostat. Be sure to check each part using a multimeter to easily determine which of these is your culprit.
Sometimes you’ll find that the fix is a part that costs a few dollars. Learning how to troubleshoot your own machine can save you time and money! Have you ever seen the E63 or E64 error code and ended up having an issue we didn’t discuss? Comment below to share it with us. We’d love to hear your feedback!