Your LG refrigerator ice maker was working, but now is not making ice? In this article, we will show you the most common LG Refrigerator Ice Maker Problems and how to test ice maker.
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Let’s start with a simple diagnostic test you can run that may provide some insight on what that problem could be.
Please see Updates at the end of this post ” How To Troubleshoot Optical Sensors On The Ice Maker?”
Lg Refrigerator Ice Maker Troubleshooting
To run the ice maker test mode, first of all, pull the handle to open the ice room and remove the ice bucket.
There are two styles of LG refrigerator ice makers. On this first model, this is the power button.
Make sure it is turned on. The test button is underneath.
Here in the ice room put the towel to catch water or ice that may fall when you run the test mode.
Press and hold the button for about 3 seconds and the ice maker will begin to turn. If water or ice were to fall from the tray, the towel is there to catch it. The tray only holds about 4 or 5 oz of water.
Here’s a another style of ice maker on this model. There’s no power switch and no tray. Even though there’s no tray you should still place a towel below the ice maker before running the tests.
On this type of ice maker, there is a tiny hole on the left side. This is a Test Button. So press and hold the button for about 3 seconds until the arm starts to turn.
For the first 2 hours, the refrigerator has been plugged in, the ice maker test can only be run once. If you wish to run the test mode a second time, unplug the unit for about 30 seconds to reset the ice maker.
Why Lg Refrigerator Ice Maker Not Filling With Water
1.Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter.
Without filter or when the filter installed not properly in the filter housing, water will not flow to the ice maker and water dispenser.
You just need slide filter into the housing, PUSH and TWIST to lock it.
If you recently changed the water filter and you noticed the ice maker started to leak, the problem can be with water pressure.
With a new filter, water will flow more freely and when it reached ice maker it may create a splash.
Some amount of water will leak in the ice maker compartment to the very bottom and eventually will be on the floor.
If you have ball-type water tap behind the fridge, try to decrease incoming water pressure to the fridge by turning at 45 or less degrees. You need to play with it, to reach reasonable water pressure.
To do this adjustment, turn water tap to 45 degrees and let somebody will push water dispenser using big cup or something like that.
This way you will be able to decrease water pressure to desirable level.
Another problem can be when the ice maker leaking, its when ice maker dumping ice in the bucket, some ice cubes might stuck in the tray.
And when fresh water will fill ice maker, it actually will overfill and some amount of water will spill over the tray.
In this case, pull the ice maker out and clean inner side of the tray from the calcium build up.
2. Inlet Valve – When the water inlet valve failed, you will not have water as well. In order to check the inlet valve, you just need Multimeter.
3. Water Hose – Behind your LG fridge there is a water hose connected to the inlet valve. If the water hose is kinked, it will restrict water flow to the inlet valve.
4. Ice Maker – If ice maker failed to perform diagnostic test and you not able to run it, then most likely ice maker motor failed.
5. Control board – Every LG refrigerator has a control board. If the control board not sending power to the ice maker or one of the relays on the control board failed, then the ice maker will not run.
Important: If all components mentioned above in the article are ok and ice maker working ONLY when you press RESET button (ice maker should make a full turn and not making ice in automatic after that), then there is a problem with the main control board or optical sensors on the ice maker.
why Is Ice maker not producing ice?
One of the reasons is malfunctioned ice maker fan, which is located in the freezer compartment.
This fan blows cold air into ice maker compartment and freezes up water.
If the temp in the ice maker compartment will be high than -12C, ice will not be produced.
In order to check if this fan is working, you need to apply a magnet to simulate a closed door ( see top side of the door where the magnet is located)
If you feel cold air coming out from the vents, fan is good.
This is a picture of back panel in the freezer compartment with evaporator and ice maker fans.
Ice maker fan part# ADJ72911303
What should my LG freezer be set at to produce ice?
-2°F or -20°C is the recommended temperature setting for normal ice production. In order to adjust the temperature: Press the FREEZER button to cycle through the range of available settings and set it to the desired temperature.
How to Reset LG Refrigerator Ice Maker
In order to reset ice maker, unplug your refrigerator or turn breaker OFF for at least 30 sec. This procedure will reset the ice maker.
What Does Ice Plus Mean On My LG Refrigerator?
When all the ice in the LG refrigerator is used, it will take 2 hours to produce the next bunch of ice cubs. Some LG models are equipped with an “Ice Plus” feature. This feature just speeds up the freezing process and allows it to produce ice cubes 2 times faster.
How long does it take for LG fridge to make ice?
It depends. If you just bought and installed LG refrigerator then it may take about 24 hours. But if your refrigerator works more than 24 hours, in this case, every 2-3 hours ice maker will produce new ice cubes.
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UPDATE: This is how ice maker works when releasing ice cubes and it’s normal to twist ice tray. For those who didn’t know that, it seems like the right side of the ice tray been jammed.
Update: How To Test Optical Sensor on The LG Ice Maker?
Optical sensor malfunctioning, one of the reasons why your ice maker may complete Harvest Cycle, but not working in Automatic Mode.
The first thing you need to do is to check optical sensors:
- Remove Ice Bin from the compartment
- Close the left door
- Wait for 3 minutes
- Freezer Door stays open
- Push Refrigerator button and Lock button at the same time
If ETY is shown on the display after the procedure above, Ice-detecting sensor is normal.
If FULL is shown on the display after the procedure above, Ice-detecting sensor is abnormal.
When it shows FULL with empty ice bin, something wrong with these sensors. As long as they are part of the ice maker, one of the options is to replace ice maker and see if it will solve the problem.
You can get a new ice maker on the link below
LG Fridge Service Manual
Ice Maker Troubleshooting starts from page 106
Thanks for pointing out the test button. No other site has this and it fixed my ice maker.
YES!!!!!! I have been searching for 5 days and tried everything! andjust found tonight when I was giving up to order a new one!
You are welcome
I give up!!! Ice was always plentiful …moved to a new house and now lucky to get 1 tray of cubes to fall. Tried ice plus feature NOPE, reset times NOPE, jacked with the freezer temp. (I’ve maker sticker says 0 degrees….this says 4 so we are trying that with the ice plus on. If I have no ice by morning I’m really going to lose my sh#t! #madhousewife
Hi Eugene, it looks like you are helping a lot of people here. My problem with this ice maker is just super-super low production amounts. We get like 4 trays of ice per day. We used to have a full bin all the time, but now it’s always empty because we use it. But it continues to make ice, so it’s working… it’s just making very small amounts! And by the way, the ice cubes that it makes are normal-sized so it’s not like the trays are not filling with water. CAN YOU HELP ME EUGENE?
If ice maker not getting enough water: 1. Inlet valve partially clogged 2. Water fill tube (on the ice maker side) partially clogged by deposits. Also, put thermometer in the ice maker compartment to see what the actual temp is. It should be no less then +2 F
Michael, I push my test button and nothing happens. It is like there is not electricity getting to the ice maker to make it cycle. I replaced it with a new ice maker…same thing, pushed the test button and nothing. Any thoughts?
Control Board? If you want me to take a look at what kind of control board you need, let me know.
Hi
I’m hoping you can help. Only half my ice tray is filling up with water. What could be causing this?
Another cause of not getting enough water is a solenoid valve that does not shut off completely and allows a very small amount of water to continue to flow, and this water slowly freezes and blocks the water line where it goes through the back of the freezer. I’ve had this happen twice on my LG. Both times removing the water line connection from the back of the fridge and clearing out the ice in the section of line in the fridge wall, and replacing the solenoid fixed it.
Thanks for your contribution, Victor!
How do you unclog the water fill tube? “2. Water fill tube (on the ice maker side) partially clogged by deposits.” Mine is 100% clogged with either deposits or ice (I think it’s frozen). I have already replaced the inlet valve, and the ice maker motor is turning the arm in a full circle (so it appears to be functioning), but NO water is coming out of the fill tube. New filter, plenty of pressure, drinking water dispenser works fine, but no water comes out of the icemaker fill tube.
Mine is doing the same thing
How did you fix it?
I found that there were two different valves needing to check- the main inlet valve on the back of the fridge, and then a “y” solenoid valve inside the door for the icemaker/water dispenser. I replaced the valve on the back, and restored the water flow to the water dispenser. But like you, little to no water to the ice tray and inconsistent ice production. After finding and replacing the valve in the door, I am making full size cubes again. On my model, this valve is accessed by opening the door and removing the lower shelf on that door, revealing an access panel with two screws. Removing that panel reveals the solenoid valve and the drinking water tube that is coiled up to expose the water to the cold air.
Thanks Matt, for the contribution!
Hi
I changed the ice maker. It makes ice. When the test button is manually pressed it releases ice cubes into the tray. It does not however release the ice into the tray automatically. Why could that be? Thx
I think the control board… some models of the ice makers depend on the control board signal, some works independently.
Eugene, I tried the test button and the ice maker did not cycle. I replaced the ice maker with a brand new one. Pushed the test button and it did nothing. I made sure it is turned on. Water is coming through the water dispenser. It appears there is no electricity getting to the ice maker. Thoughts?
Hi
We changed the water filter which we’ve done many times but since then the ice maker is not making ice, I’ve tried the test button and the ice tray moves but no water is coming through ….any ideas thanks
I have replaced my ice maker and still not getting ice. The tray moves now which the old one was not. However when I hold the test button I get nothing. Please help lg model lmxs30776s00. PLEASE PLEASE PLEASE
What you mean tray moves and then when you hold test button you get nothing? So, ice tray moving or not, when you test it
Hoping for advice: I have LG LSC22991ST/01 Fridge. Mostly love it except the gets finger prints easily! During height of the Pandemic ice maker quit working. I have replaced filter but waited till last month to unplug and finally empty out entire fridge, waiting thinking something was clogging lines. I plugged back in, turned on ice maker and reset from tiny hole in front of ice maker and waited. The handle turned but then NOTHING. Your thoughths? I use conditioned water throughout home so should not be calcium buildup. Thanks in advance for any help!
You mean ice maker didnt fill with water ? Water dispenser working? Maybe inlet valve clogged or just wait until temp settle in the ice maker and try to reset again.
a little update: The ice did come out but put only 4 or 5 pieces in the last 24 hours. There is ice in dispenser now but not moving it out for some reason.
the plastic line inside the freezer freezes right away and no longer makes ice. Modelldc22720. just spent 50 on a new water feed motor. made the first batch after i thawed plastic internal line but it froze again right away. Haven’t made ice in a year and a half. very displeased with this fridge. Any answers???????.
Hi Michael, can you clarify what kind of plastic line you are talking about? Everything in its place and nothing been misplaced?
Hi, I kust bought an LG fridge with ice plus feature. Even when i dont have the feature on it makes ice. I check the lg app and it shows its off but it keeps making the extra ice. How do I turn it off?
Hi Rey, how do you know its making extra ice? ice maker will turn off (stop making ice) once it filled with ice cubes to a certain point. doesn’t matter ice Plus feature is ON or OFF
Eugene, I am having the same problem as Michael has. It is the filler tube that fills the ice cube tray. It freezes up and won’t release water to refill the tray with water. What do you think the remedy could be?
Hi Steve, my guess, if the filler tube freezes up, could be the inlet valve, that sipping water into the ice maker ( ??? ) and not holding water pressure due to calcium build-up…. i don’t know, try to change inlet valve and see it will make any difference
I have the same problem, no water feed into ice maker. I replaced the inlet valve today and is working fine, the ice maker runs the test cycle as it should, but no water feed at the end of the cycle. It makes the noise it always has made when pumping the water up to the ice tray.
Just changed freezer temperature from 0 F to 4 F on the recommendation of another website. Let’s see if it’s true that the line freezes at lower temperatures, which I had thought was the case for a few years of having this intermittant problem.
It doesn’t look like I can replace the line itself from the inlet valve to the ice maker, or can I? If so what’s the part number please 🙂
You can try this: 1. Turn water tap OFF 2. Disconnect ice maker water tube from the inlet valve and try to blow into that tube. if it will blow easily, then it’s not frozen. But if it will not blow out easily, turn the fridge OFF for 24 hours, in order to thaw all ice builds up. And then see if ice maker will start making ice.
thank you Eugene. I removed the line from the newly installed inlet valve and I was able to blow through it. While I had the line removed, I ran the test cycle on the ice maker to see if the inlet valve would release water when the ice maker called for it to refill. Just a drop came out. The other side of the inlet valve pumps water to the water dispenser in the door no problem. Any ideas?
Follow up, the line from the inlet to the ice maker is clear. So I left the line disconnected from the inlet valve and ran a test cycle of the ice maker. It asked for water at the end of the test but nothing came out of the inlet valve. So, new inlet valve works on the water dispenser side, ice maker itself works, line clear. What’s left?
Is there a fix to getting the ice to break apart as it falls into the ice bin? We’re constantly having to beat the ice with a wooden spoon. Is this a problem with the ice maker or just something these LG fridges do?
Michael, Eugene,
Similar problem here. LF Model LTCS24223D/03. Ice maker worked great for first 2 years. Now, plastic filler line (from back of freezer into the ice maker) freezes regularly. I just finished thawing it with a hair dryer for the 5th or 6th time in 2020. We tried lowering temp gauge in fridge from 3 green lights out of 6 to 2 green lights, but then food and drinks are moderately cooled, not cold like we like them. Any thoughts or ideas on how to rectify this issue? We are pros at thawing it with the hair dryer but are tired of having to do that regularly. Thanks for any help you can give us! Mark
If its freezes up in the filler tube, that means some amount of water left in the tube during fill or water slowly sipping , due to not fully closed inlet valve.
MY LG ice maker is just not getting cold enough to freeze the water. I checked what appear to be vents inside the freezer and they look clear, no ice buildup. They freezer works just fine. Thanks for the heads up about the test switch. That was how i got it to fill with water at least.
You are welcome.
I have the same problem as Matt. Freezer is -8 degrees—-if I use a magnet to simulate closed door, air going thru chute from freezer to ice maker is very cold—ice maker fills with water and it spins and empties out water, problem is it’s only 53 degrees in ice maker compartment so I never get any ice
Ice maker fan in the freezer failed, i guess
I have what seems to be the same problem… water is getting there but it isnt freezing…. watched a lot of videos with no answers.. can u help
Ice maker fan in the freezer failed? Does it blow cold air from the vents?
Hi Robert. Were you able to fix your problem? I’m facing the same issue. Water in, will not become ice completely, tray will turn and dump water. How do I check if the fan is working? Thanks
Is there a thermostat inside the ice maker to determine when water becomes ice? Who controls the time for the tray to dump ice? Thanks
Control board, if you have an ice maker in the door. But if you have the ice maker in the freezer, then nothing controls it. Ice maker has a built-in timer
No, I’m still trying to figure it out. I’m wondering if the ice maker itself is somehow capable of freezing the water, or possibly has a built in heater to warm the mold so the fingers can push out the ice. If so—-maybe the heat don’t go off. I’m really baffled.
In my case it is’nt the fan. Using a magnet to simulate closed door, I get 8 degrees of cold air with enough fan pressure to easily get to the ice room. That duct leads directly into a closed compartment in the ice maker. Sadly temp in ice room still 53 degrees.
Eugene please help. Our ice maker is spewing out white dust when dispensing ice.
Do you mean calcium deposits? That’s not dangerous
My LG refrigerator ice maker not working we already replace water filter and it still doesn’t make ice could it be the ice maker we need to replace it
Hi Maria. Do you have water in your water dispenser? Were you able to reset icemaker? If yes, then when icemaker filling up with water, can you hear humming noise coming from the back of the fridge?
Unfortunately, there are so many things you need to look at in order to do a proper icemaker troubleshooting.
My ice maker over filled and is now frozen and won’t dump the ice in the ice bucket. How do I clear it??
Hi Carrie, just turn the power off for some time to the fridge to let it defrost by itself.
When i press reset it turn the tray then fills fine. But then.. it doesn’t dump and refill. So the water works when prompted by the reset and the tray turns out on reset but it won’t do it otherwise. Is there a timer or something?
Hello. My freezer will make ice but won’t dump unless the test button is pressed. It will then dump and refill but not dump I’ve again unless test button is pressed again. Please help
Hello Elizabeth. Hard to say what exactly caused this issue, but maybe it related to the optical sensor on your ice maker. Make sure nothing blocking this sensor, but if it will not help, so then you need new icemaker. (see link in the post)
I have this same issue. If I press and hold the reset button the ice will dump into the tray and refill with water but then won’t dump the ice on its own. I replaced the ice maker this weekend and same problem. Fills with water, freezes, but won’t dump the ice unless I push and hold the reset button.
Hi Mick, dealing with this type of ice maker is tricky, last thing what you can try is to change the control board. Because the control board allows the ice maker to work in automatic mode.
Hi I have a same problem. Whenever I reset the button it will release ice from the ice tray. I replaced with a brand new ice maker and still doing the same. It’s making ice but not releasing. Please advise
What is the part# of your ice maker?
I replaced my ice maker (AEQ73110205)and control board (EBR75234703) but still my ice try is not releasing ice. I have to push reset button on the ice maker to release. Really need your assistance. Appreciated
What is the temp inside the ice maker compartment? If it’s high than it should, the ice maker will not work. try to decrease temp in the freezer. let say from 0F to -5F
Was -6F. I changed to -2F. Will let you know if this make any difference. Thanks
Hi Eugene,
Still not releasing ice from the ice tray. Do you think I may have received a bad Control board or Ice maker. Should I try to replace it again. Very frustrated not sure what to do.
To be honest, sometimes even we as a technicians don’t know how to fix this or that (especially if its related with control boards). SO, in you case, you can try to replace control board, cause you dont have any options for now. Sorry
I’m having the same issue as Elizabeth. Ice will only dump when I use the test button. Refills fine BUT will not rotate to release the ice. Where is the sensor you referenced?
Thank you.
Hey, Eugene, looks like you’ve got the answers for most problems. Our icemaker is the model with the power switch and it makes the ice ok for probably 3 months then will stop dumping from the tray. I pulled the icemaker out and made sure it was clean and then left it out overnight to see if moisture had gotten into any of the mechanicals. Put it back in and worked great for a couple months again. Do you think moisture is still getting in and freezing or is the control module failing?
Hi Gerald, as long as it keeps working once you cleaned it, I think the problem not with the control module and not with moisture. I guess that some amount of water splashes out when entering ice maker. But I don’t know for sure.
I am having the same issue as Elizabeth. I’ve changed the filter when i do the reset button it will dump the ice and than add water to the tray then it stops. the ice will freeze in the tray but it won’t dump or do anything else.
Al
I’m having the same issue. It just started today. Woke up to no ice. Did the test and it is making ice, but not dumping. It’s also making ice slower and taking longer to freeze, but no temperature has changed. It’s set to 0 degrees F as it has been since we plugged it in 4 years ago. Weird that it just stopped working out of the blue.
LG AEQ73110210 Refrigerator Ice Maker Assembly, Kit
my ice maker is not getting power. is there a motor, battery, fuse im missing. i just installed a new one. and nothing. thank you for your help
Hi Doug. You said it’s not getting power. how do you know that? Did you check it with miltimeter or you just guess? Did you get exactly the same ice maker?
We are having the same problem. it doesn’t seem to be getting power because it does not do anything when you push the reset or when you turn it on or off. we put in a new ice maker and it still did not work.
Hi Heidi, you need to check power using multimeter. if it is not getting power, then problem can be related with main control board, which is located behind the fridge. Tell me the model number of your fridge and I can tell you what kind of control board you need.
My issue is we reset the button and I at filled with water but does not freeze. What can I do next
Hi Pat, check the temp inside ice maker with a fridge thermometer, you can get it in Walmart for 5$. If the temp is high then 4 degrees, ice maker will not work?
Icemaker and door leaking into compartment on an LG French door LFXS29766S
What is the temp in the fridge? Fan is working in the ice maker compartment?
Hi, i’m having problems making ice. It seems like the ice cube tray has ice cubes in it snd sometimes it works and I have ice cubes in my bucket and other time water just pours into my bucket and then I just end up with one big frozen block. I even put a new filter in. I even lowered my temperature and I had three days of making ice and now it’s back to the ice cube tray not dropping ice cubes i’m just getting water poured into my ice bucket. What possibly could be my problem.
Thank you.
Have a lfxc24796d, turned the ice maker motor off but motor is still running.
My LG ice maker is making ice but it gets clogged at opening coming out and won’t dispense the ice. When you open the door ice falls out to the floor. Any ideas what could be wrong?
I have the same problem…ice keeps getting jammed at the opening, and I have to end up taking out the whole assembly with ice falling out everywhere. Please help…thank you!
Hi Beth, try to pour some water from ice maker side, to see if icemaker dispenser shut closed properly. If it will start leaking water, most likely not properly sealed when closed
Hello Eugene – I am having what I think is the same problem as these two users. LG LFX31925ST/06 Everything is working fine, cubes are being produced, stir motor in compartment works but cubes won’t dispense from the outlet. The “door” won’t open but I can open it by hand. Is there a solenoid to open the door? I have a diagram of the parts of the ice maker but I don’t see that part.
Is this what you asking? https://youtu.be/3k79F5WlQ6k
My LG icemaker makes ice but water drops out and freezes the cubes any insight
Hi there, check ice dispenser flapper, to make sure it properly closed and sealed.
How do you clean the tray under the ice maker . I’m talking about the outside tray where you set the glass to catch the ice.
my water dispenser works but the ice maker is not filling with water. I have turned it off, reset it, ran the test button and everything turns just no water filling the ice maker. Any suggestions
Hi Ryan, the water inlet valve has 2 lines. 1st for the water dispenser and 2nd for ice maker. You need to check continuity for both using multimeter or solenoid for the ice maker has been clogged. So, if ice maker not filling up, seems like the problem with inlet valve itself
Mine is similar but only a little water fills the tray. It seems it is a very short cycle when I hear the water fill go into the tray. Any suggestions? Thank you for your service!
A little water fills the tray? for me it sounds like inlet valve partially clogged with calcium deposit.
Can that be cleaned out or just put on a new valve on and be done with it? Thank you!
Hi, my LG LMX25981 has a similar issue, I can hear the pump from ice dispenser trying to fill the ice tray with water, then checked, nothing. I have tried these methods several times and it seems like hit-miss, meaning sometime the water will fill the tray, but majority of the time no water. Other reset methods were completely power off both from ice maker and/or main power supply (from wall), disconnect hardwire from ice dispenser, hold ice size selection button for 7-10 secs. Parts replacements are water valve, water filter and new ice maker. Water pressures normal as dispensed from water dispenser and ‘occasionally’ to ice tray. Please help as I cannot figure out the issue. Thank you in advance, Richard
Hi, Richard. Inlet valve assembly has 2 solenoids. One for the water and 2nd for ice maker. Seems like in your case, ice maker solenoid clogged up by deposits. If you can use multimeter check the power once it should fills up with water. If solenoid energized but no water coming out, it is clogged or burnt out.
My ice maker was working fine until the electrician came in and shut off the power in my kitchen briefly. I noticed this morning not much ice. I have been following all your reset methods. No water is in my ice tray now. I unplugged fridge for 30 secs. Heard all the proper noises, however still no water. WORKED fine yesterday morning. We have the LFCS27596S. I have also turned off the power button/back on, the icemaker, removed the drawer. Very difficult to find the reset button or pin hole. I did find a small pin hole on the front by the power button, however when inserting a pin the area was hard, nothing to push for a reset. The lever on the side, I am not sure how hard you are to push the lever down.. It tends to want to pop up. Like I said everything was perfectly normal, until the turned off our power for a few moments. Please help
Try to turn power off more then 30sec, let say 5 min. It should reset board
Gene, I bought a new bottom ice maker replacement installed it powered it up it ran Thur a dump cycle returned to fill position indicator arm lock itself to the full position won’t reset.
Hi Michael, not sure what you are asking. You are saying that its not making ice after you install it? Can you elaborate?
My ice maker makes ice sometimes and then it won’t I’ve been gone for 3 days and it is only half full of ice any Suggestions
Hi Bill, control board allows ice maker to work in automatic mode. So maybe control board issue? Also check the optic sensor, to make sure it’s clean.
My LG refrigerator ice maker makes ice but the ice clumps together on the right hand side of bin and we can’t remove bin when it does this. It takes up at least 1/3 of the bin’s capacity. I have seen what looks like an icicle hanging from the mechanism.
Hi Gale, check ice dispenser flapper, to make sure it properly sealed once not in use. It seems like air getting into the ice maker compartment.
I have same problem as Gale above. The dispenser flapper seals fine when not in use.
Hi Gale,
I have the same problem. Found a video by Eric Rudolph on YouTube on LG ice maker maintenance. Appears the problem is that the filler hose bringing water to the ice maker is clogged which creates increased pressure (like a thumb over a garden hose) that then causes the water to spray all over the place instead of neatly filling the trays. Some goes into the ice bin causing the ice to clump, and some goes down the right side and freezes under the bin. The video showed how to clean the filler hose with a paper clip. I’m still working to get mine fully clear but it’s getting better.
Maybe this will help you.
I have a noise that sounds like a woodpecker inside the icemaker area? What do I do? Thanks!
Hi Jodi, for me it sounds like ice maker trying to turn the tray, but not able to. Is any ice got stuck in there?
We have the same problem. It sounds like a woodpecker. It is turning and acts like it is stuck but there isn’t anything blocking it. Any ideas?
So, If it not visible then something jammed inside the gearbox which turning ice tray
hello I have lsc22991st model and my ice maker is not working i dont have water inside the ice maker and no noise from the back the fridge. I has been reset many time but nothing happens . What i need to do. thanks
Hello, hard to say what exactly happened in your case. You need to check if ice maker getting power, if its not getting power then problem might be with the main control board. You need somebody more exrerienced to take a look at.
Hi Eugene,
I want to say thank you very much. My ice machine wasn’t working and didn’t have any water in the tray. I have the ice machine where the paper clip is needed which I didn’t know what that was for until reading here. I did the test and it filled. It still didn’t freeze so I shut off the refrigerator for 30 seconds and all is working fine.
Much appreciated,
Gordon
You are welcome, Gordon
I have LFX25979ST – the motor crapped out and of course there was no markings on the old one. I got what I thought was the best one that fit. It works in terms of making ice but it seems like water is overflowing as it constantly freezes up outside of the tray and gets jammed. Everything looks installed properly. The hose part is quite short though.
Any suggestions
maybe to decrease water pressure?
I have an LG GM63SGS, the ice maker was working well almost 3 years with a bottled water dispenser flojet pump, the problem now is that is making less ice, and is because only fills the back row of ice tray, all the front row of ice tray is completely empty when the ice maker does its filling cycle, the water dispenser seem to be working like always…..any help will be appreciated
My LG Ice maker isn’t working properly. It seems as though the ice is getting stuck to the custom mold plate as when I press the reset button the arm spins until it contacts the ICE but cannot rotate the cube out of the cube former. The ice maker assembly I have is Part: AEQ73209904. Currenly i removed the ice maker assembly put some warm water over the cube former and dislodge the stuck cubes (every cube in the cube former). I am now letting it dry with plans to reconnect to see if this solves it, but am not optimistic that this is a definitive solution, but merely a temporary one until the cubes get stuck to the former again. Any insight or recommendations would be greatly appreciated.
Hello Eugene,
With your suggestions above I was able to run the test – my problem has been that there is a lot of freezing in the ice maker compartment (puddling/freezing at the bottom), with the ice blocking up on one side inside of the catcher. Upon running the test it appears that water is leaking down the back of the compartment as it is filling the tray. The tray itself does not have any blockages. Your advice? Thank you!
Hi TRacy, maybe try to decrease water pressure to the fridge?
Our icemaker dumps the ice before the cubes are fully frozen. Is this a common problem?
I am having the same problem and it looks like this question is not answered??
My LG fridge icemaker makes ice and fill the tray, but when you use the ice dispenser on the front door, the tray pops out and you have to open the freezer and push it back into place and try again. Do you know where I can find a schematic of the icemaker and it’s parts.
Hi Patti, as i know there is no schematic diagram for the ice maker only. At least I didn’t see it
Hello,
I have the same problem as Leo. Only the back tray of the ice maker fills with water.
Any ideas why?
Thank you
Some of the causes: Weak water pressure, Partially clogged inlet valve (there are 2 of them, one for the water dispenser and second one for the ice maker)
My LG ice maker bowl filled with water and not freeze. Obviously it’s not cold enough why is it doing that
What is the temp inside the freezer? Usually, in the freezer, there is an ice maker fan which blows cold air into the ice maker compartment. Check that fan if its working.
Hello, and thanks in advance for your help. We have an LG LFX25974ST /04. This has been an ongoing situation for more than a year now. The lower end of the ice maker door (inside the fridge) presents condensation (that obviously eventually turns into ice). Besides this, we get big lumps of ice cubes in the tray. I pulled the rubber gasket and clean it, situation is still the same. Is the fix replacing it or something else?
Hello, this is what you can do. I am not sure if it will help, but anyway… 1. Clean ice maker bottom compartment from the ice and turn water tap OFF for 3-4 days or more(usually behind the fridge) to see if any ice occur in there. If there will be still ice, then the problem with condensation. If there will be no ice, then the problem could be with the water inlet valve (behind the fridge) . Try to change the valve and see if it will make any difference.
1 I have a lg refrigerator model LMXS27626D /01, the ice maker keeps freezing up in the clear rectangle cup that feeds the ice cube tray. Any ideas?
Hi Alan, maybe inlet valve sipping water when its OFF? Inlet valve shouldn’t let the water flow, when its not energized. try to change inlet valve, I guess
How do you change the control board and where do you buy it… My Ice is not dumping automatically…
Hi Heriberto, You can follow this link and then type in model number of your fridge.. From the search list you will find ice-maker
Hi, When I use a paper clip to push the reset button the ice maker just keeps spinning and spinning. It will spin for 15 minutes or so. It does not fill with water. Every once and awhile it will randomly fill with water and make a bit of ice. I’m thinking it is likely the control board?
Hi Jason, seems like the problem with ice-maker not with a control board. What is the model of your fridge? I can send you a link for the icamaker
I have a problem every spring/summer when the humidity rises, the ice maker stops making ice. i have read in other trouble shooting areas that the ice maker air fan will get effected by the condensation and possibly freeze up. We have taken apart the freezer twice to gain access to the ice maker fan motor and to dry it out. It will work for about 8-10 months before having the same problem. Today we are trying to let it dry/thaw on its own by unplugging the refrigerator freezer and leaving it open.
Is there a way to stop this from happening?
I have LG model LFC25776ST/00, the ice maker is not working. I replace the inlet valve and still nothing. I reset the icemaker, which makes noise, so I assume it is good, but still nothing. What do I check next?
After reset, the icemaker should be filled with water. Did it fill? If not, maybe there is a problem with ice maker itself?
Hi, I have a LG refrigerator Ice Maker with Power Switch and Tray. It’s making ice but not dispensing it in the tray. When I press Test switch, it dispenses ice and refills it with water. However, once Ice is made, it does not rotate to dump it in the tray.
Hi Vivek, for me it sounds like problem with a control board, if its not working on automatic mode, but only when you press RESET. You can get a control board for your fridge here, if you live in US
My LG fridge LFX25960ST makes ice really well, too well actually. It does not stop when the ice holder is full and keeps on going. I’ve tried resetting it (on/off and unplugged the power cord)but no luck. I can’t find any other info relating to this problem.
Hello, seems like something wrong with a filler arm. maybe this video will help you https://www.youtube.com/watch?v=arJpFgMnvPY&t=
Hey Eugene
I have a LG ice maker with the on off switch. It only fills with water if the door to the fridge is open. It works normal other than that. So it doesn’t produce ice automatically because it doesn’t fill with water unless the door is open. I have replaced the inlet valve, main control board and the ice maker control board and still have the problem. Do you know what could be the problem? Thanks
Is there are anything you can think of Eugene?
Hi Brandon, never heard about this issue before. What about light? when you close the door, the light going OFF?
Yeah. The door switch is working like normal. The so the lights on the front panel come on and the lights inside go on and off. And if the door is left open the alarm goes off.
I moved the wires around going down into the door from the top and the problem got worse ( not filling at all now). So my thought is a shorted wire where it goes into the door. What do you think? I still have water coming out of the dispenser just not into the ice maker.
I have the EXACT same problem with my ice maker. Kenmore Elite 795 fridge with in door ice maker. Will not fill with water unless the door is open. It cycles normally with the door shut and I hear the valve open trying to fill with water but none comes out. If I open the door and hold the button to reset it, it will cycle and fill with water as normal.
Hi. We used to get just a little water leaking out of water outlet above receiving cup, right after getting ice and water. But, usually it would fix itself (a little ice clogging tube?) Now, water seems to be seeping from near it, AND against the back wall of dispensing area. Using hand, we notice the lower shute and rubber flap below in door had a layer of thin ragged ice stuck to it. We could even feel cold air coming out into dispenser area, bec. flat not totally closed. Used warm water to dispel, but it all still leaks slowly. It seems something even lower in the door is holding water? I shake the left door and water will then trickle out. (It’s 2018 LFXS26973Z)
Thanks for the lead. I measured ice maker compartment temp, its not cold as freezer, assume it is the ice maker fan not working, order parts and replace the fan, used multi meter check the old ice maker fan is not working. after replaced the ice maker fan. now it’s making ice. (the ice maker has been replaced as well like a year ago. ) Thanks again.
PO LIN
You are welcome
Where is the ice maker fan located? I have the same problem as the ice maker compartment is not cold enough to freeze the ice.
Depends on ice maker type, usually in the freezer
Eugene,
I have the ice maker with the on/off switch. About 3 months ago my ice maker quit making ice. I can still get water, but no ice. I changed both filters, reset it and it began making ice again. Then, about two weeks ago the same thing……..can still get water, but it will not make ice. I have tried reseting and nothing happens. I can hear the beep sound, but the tray doesn’t move. Can you help me with this problem? Most of the troubleshooting resolutions are for if both water and ice dispenser aren’t working, but that isn’t the case for me.
Hi Angie, when you press RESET button what is happening? Do you just hear a beep and tray won’t move right after reset? Sound like the problem with ice maker itself. Did you try to remove ice maker to see if any damage on the tray? What about optic sensors on the side, they are clean?
Hi Eugene,
my LG ice maker is frustrating me in this hot weather.
Its not making ice continuously. I shut off, reseted it, and changed the water filter. but it only makes one tray and that’s it.
please help 🙁
Not sure, but if it not making ice in automatic mode, then the problem can be with the main control board
Hi Eugene. I have a LG LMXS30776S and the ice maker is not getting any water after off/on and reset at the bottom of the ice maker. However, the water dispenser dispenses water just fine. Water pressure is also good. When I press the reset, the ice maker goes through all of the motions but it doesn’t fill with water at the end. I also hear the ice maker turning to dump ice but because there’s no water, there’s no ice to dump.
Anyway, do you think it’s a problem with the Water Inlet Pump? I was going to try that but wanted an opinion before ordering. Thanks in advance!
Probably water inlet valve malfunction. If you have a multimeter, check the resistance of the valve coils. if coils electrically ok, then pull the fridge out and reset ice maker. Come around the fridge and listen to the inlet valve, when ice maker sends a signal to fill with water. if you hear valve is humming but not filling ice maker, then this problem caused by calcium deposits in the valve solenoid. Just get a new valve and replace it.
Thank you! I’ll replace the valve and report back.
Did you replace the water inlet valve? I’m having the same problem.
I replaced both the primary and secondary inlet values but it did not fix the problem. I had LG out to my house and they wanted to replace the left door and if that didn’t fix the issue, replace the circuit board…all at my cost. I had the technician leave and called LG and resolution is still pending.
I’ll keep you posted.
Our LG LFX26974ST will have trouble making ice when the weather gets warm and humid. It appears that the ice maker motor is not strong enough to break loose the ice from the tray when it is ready.
So, you are saying that ice cubes just stuck in the tray?
My ice maker does nothing when I do the test. It doesn’t give me any water nor does it make any noise. I don’t know how to remove the ice maker and don’t want to mess anything else up.HELP
Well, then call a handyman to take a look at )) Or try to search on Youtube – How To repair LG ice maker
Hi Eugene. Great article. Thank you. I just want to point out one thing though. The recommended temperature of the freezer is -4 degrees F, which is exactly -20 degrees Celsius. 4 degrees is actually -15 deg C. It will work at that higher temperature, but take longer to produce ice.
Thank you
Eugene,
Yes, it beeps and then nothing happens.
Hi Eugene. My LG ice maker suddenly stopped making ice – the tray and ice bin are empty, but the water dispenser is operating well. I have tried the paper clip reset, and the blades turn for a short while and then stop. I’ve also tried unplugging the fridge for 30 secs. Sometimes it will produce 3 or 4 ice cubes, but that’s it. Does this sound like an ice maker that needs replacing, or maybe a partially blocked water inlet? Where would I find the inlet if I needed to check it? I have just replaced the water filter, but it was overdue. Could that have anything to do with it? Thank you for this service!
Inlet valve located behind the fridge where water hose connected to. And yes, inlet valve can be partially clogged by calcium deposits. Try to reset ice maker again, come around the fridge and listen for humming sound from the valve. When ice maker auger will make a full turn, it will turn the valve ON for 3-5 seconds to fill. If you will hear a humming sound coming from the valve and at the same time ice maker will not fill up, then valve partially or completely clogged.
Thank you for your response. Before I pull the fridge out to look, will I be able to unclog it? Or will the valve need to be replaced?
My ice maker was producing less ice. When I checked it out, the ice maker is only filling about half way so it’s only producing about half the number of cubes that it normally makes. Any idea on what could be causing this?
Partially clogged inlet valve, i guess
Hello Eugene,
Thanks for responding. I have an LG LFXC24726S refrigerator and in the span of 24 hours, the ice maker stopped making ice, the fridge wasn’t cooling and the freezer wasn’t freezing food. A repairman who I talked to over the phone believes it’s the compressor. The unit is just barely over two years old.
Hi,
model LMXC23796, ice maker dumps cubes. stuck in downward/dump position, left side of tray is flush, right side seem to want to rotate to fill position, but has a gap of 1/2″ or so. As Jodi mentioned a few months ago… Jodi, ” noise that sounds like a woodpecker that last 20 seconds ” All is clear and no ice buildup. Trying reset button know.
just tried reset for 5 seconds – no correction and same results.
You need to take ice maker out and see if any mechanical parts misplaced or broken.
Hello Eugene,
My fridge is producing ice perfectly fine but when I press the dispense button on the outside of fridge nothing happens. In addition, no water water dispenses. I see lights and all buttons work. Both door sensors are working with magnet test where I see lights go off and on. Any thoughts?
Seems like microswitch failed. Can you hear a click when you pressed dispenser lever?
Not sure. If so very faint but I do see the light trigger on at the handle when both are pressed.
Correction I do here a click. How do I replace micro switch? Thanks
Nevermind. Found a video – thanks.
Hi, would like a link to the micro switch replacement as I seem to have the same issue. Pushing the dispenser switch does nothing unless held in place for several seconds (up to 15) before it kicks in. Recently had compressor replaced on this 2 year old LG (under warranty no less) as it stopped but recalled having this same issue with the dispenser before that. Works most of the time but sometimes stops unless holding in for a while for either ice or water.
Hey there, I have an LG LFX25778ST and it is no longer making ice, problem as been on and off over the past 2 months and the test button usually fixed it, however now the ice try is upside-down and test button does nothing at all
My ice maker was leaking water because of lime buildup at inlet other wise working fine
Removed unit cleaned inlet plugged back in and unit won’t do anything
Has small paper clip reset switch
Nothing happens
Turned power off and back on try reset again
Nothing
Make sure to assemble it right. if there was working, maybe you didn’t plug something correct.
Hi – My ice maker makes a loud knocking sound. When we press up on the left side of the ice tray it stops and settles back into the correct position. Can you tell me how to resolve this issue?
Hard to say whats the issue. Pull the ice maker out and inspect it. I guess something jamming the ice tray.
Having the same issue. Works fine. After it dumps the ice into the bucket it makes a horrible knocking noise. Have to open up and push up on the left side to stop it and then it will flip back and refill with water. Going to try and take out to see if something is jamming it up.
Ive got the French door LG model in the first photos. Quit making ice out of the blue. Put in new filter, new water inlet valve, still no water. Test button turns tray over normally. Drinking water comes out fine. I’m left with either icemaker itself or control board??
When ice tray will make full turn, does it fill with water? For me it sounds like an issue with the control board.
My ice machine is only filling half the ice tray. What could be going on? What can I do to fix the problem?
Inlet valve clogged? Maybe
Hello Eugene,
We have a Kenmore Elite (LG) 795.72052.112 french door fridge that is having some issues making ice. Purchased new in 2013. After doing some searching on line about the similar problems I found your post here. I went and thoroughly cleaned the heat exchanger (vac and compressed air). I do this annually and it wasnt too bad. Fridge is level and seals are good and tight. Still, the ice maker is not making ice. I did a reset and what cubes were there fell from the tray, and the tray refilled with water. Fill sensors are clean. Frozen items seem to be less frozen then they should be for being set at -1. (I lowered the temp a degree to see if that would help). I also lowered the fridge temp by a degree too to see if that would help. Now the silicone gasket that feeds cold air to the ice maker used to have ice buildup around it, but that is not happening anymore. So I am thinking it may be a temp or fan issue. I just put in a digital thermometer in the freezer and will report back with temps when I have them. I wanted to get your thoughts on what the problem could be and what to consider looking at.
Thanks,
Adam
Hi Eugene,
Quick update. Temp reading freezer: 17 degrees. Set for -1. Ice maker: 28 degrees. Doesn’t seem to be getting the cold air it should, and perhaps the entire cooling system is not operating properly. Any suggestions are appreciated. -Adam
Exactly, you have a major problem with compressor or sealed system, and that’s why ice maker not working.
Not sure if you received my other message. Kenmore elite/ LG purchased in early 2013. 795.72052.112. Ice maker not working correctly and freezer might not be getting as cold as it should. I reset the ice maker. What ice was there came out and it refilled correctly. I keep the condenser clean and vacuumed/compressed air blew it out again today. Fridge is level and seals are good and tight. Not sure what to look at moving forward, and stumbled onto your site. If you need any other info, let me know. Thanks -Adam
check what is the actual temp in the freezer, if its high then, lets say -12 Celcius than ice maker will not work. Because ice maker depends on the freezer temperature.
Eugene, good evening. Thanks for the tips to troubleshoot. I have the 1st type/style of ice maker you show and am able to do the test in order to get the ice tray to rotate however it seems to bind up or get jammed on the right-hand side (as you look at the dispenser). It will rotate far enough to drop any ice or water when I test but not the full 180 degrees. You can hear the motor labor because of the tray catching the shield. Nothing appears to be off track or out of alignment. Any suggestions on what might cause the tray to bind? Thanks.
kevin, its not jammed on the right side of the ice tray. This is how ice cubes released.
Eugene you’re amazing! How kind to help so many who are challenged with fridge whether your job or volunteer.
My issue with fridge, French door LGLMXS30776S/01, purchased 2015. Icemaker temperamental since bought.
Now won’t freeze/make ice. Leaks all day from ice unit and lot water on floor. Have ON/OFF switch with reset underneath.
Troubleshooting done: Temp setting at 33 fridge, -1 freezer. Notice freezer NOT freezing food, half frozen. Cool not cold. All doors closing fine. Cleaned where rubber seals are around all doors/drawers (always do). Cleaned sensors on ice maker.
Checked water line which assuming good, not tangled, since filling tray fine, flowing from dispenser fine into glass. Reset icemaker, rotates fine. Changed Both filters (water & air).
Powered fridge off from power source 5 mins. Admit no longer hear icemaker noises like in past. Don’t hear water filling tray either but water indeed getting into ice tray. Any thoughts next steps? Read something earlier about a freezer fan which assuming could impact ice maker/overall temp issues? Many thanks for advice!
hello Linda, seems like you have a major problem with cooling. it can be related with a compressor or sealed system. If you notice freezer not cold enough, that’s why ice maker not working. Because if the temp in the freezer noticeably high than it should be, ice maker will not work at all. Will not even try to fill with water. Buy fridge thermometer in HomeDepot and measure what is the actual temp in the freezer.
Eugene, good morning. I posted a comment yesterday but don’t seem to find it so resubmitting – apologies for any duplication.
I have LG Model LMX5307765/03 – I notices water at the bottom of the left-hand French door and on the lip of the middle pull out drawer. As i checked the ice machine I noticed the tray itself is slightly off kilter. I have the type pictured in your 1st set of pictures. As I hit the test button, the tray will rotate almost 180 degrees. The right side of the tray seems to get jammed or binds up with the front shield. The motor labors at that point and then goes back. Nothing appears to be off track out out of position. Any insight on what might cause one side (right side) of the tray jam? Thanks in advance for the assist.
Hi kevin, this type of ice makers works without tray heater, so it should twist a little bit to release ice cubes and it should come back to the initial position. The way how it looks on the picture THATS NORMAL.
Ok, thank you. The explanation makes sense. Thanks for the picture, that’s what mine looks like…..I’ll keep an eye on it as well as the water drip, perhaps a cube or two got away from the bucket itself. Greatly appreciate your time and input and thanks for fielding all our questions . Regards, Kevin
our French door LG frig has the external ice maker, which we have no problems with dispensing water or ice cubes or crushed ice, the issue is this annoying “wooping noise” that starts as soon as we dispense ice. anybody else getting this unusual noise or any idea how to get rid of it??
We have a french door LG refrigerator (NO water/ice dispenser on the door) and need to replace the filter for ice cubes made in the freezer. Ridiculous – but we can’t seem to find the filter compartment!
Suggestions?
What is the model number of your fridge?
I have had an LG refrigerator for approx 6 months. The ice maker does not make enough ice. I have had LG have a company come and ck it out. The co replaced the ice maker which I didn’t think was the problem and we turn the ice plus on constantly and it still doesn’t make enough ice. It might produce enough for 2 cups if that. It does not make ice to fill the ice bucket. Help!!
Mr. Eugene, I have an LG ice maker in the bottom freezer area under the double doors (unsure of model #). I’m getting water and it’s making ice fine. The problem is all of the ice will not dump out of tray. Upon refill, with some of the ice still in tray the excess water causing major clumping in the lower bin. I have reset several times to remove the remaining ice from the tray and it will work great for a few cycles and then repeat the issue. Help me please!
I dont know what to recommend you, other than to replace icemaker.
I have an LG LFC25760ST Refrigerator – the ice maker is making ice but now in the past 10 days when it makes ice it’s leaking water into the ice tray, which then freezes the cubes to the bottom of the tray and other cubes. I’ve tried a few things you’ve suggested here including dropping freezer temp (from 0 to now -6 F) and cleaning the ice maker. I can’t find a way to reset the ice maker. It has an on/off switch but I haven’t found any way to do a reset. The freezer itself appears to be working fine otherwise. Any additional advice that I could use?
Maybe the inlet valve not fully closed, due to deposit build up and thats why is sipping water? Not sure
ICE MAKER ISSUES: SOME RESOLVED – OTHERS NOT
LG LFXC24726S – French Door w/ Ice Tray (paper clip reboot)
Hi Eugene –
First a big THANK YOU for all the advice you’ve provided above – and I can’t believe how recent many of these postings are making your comments even more relevant.
The first annoyance was YEARS of water backing up out of the ice tray, slipping down the sides freezing the ice bucket in place. This needed hot water to be poured to loosen and clean. The process was repeated often… After reading your post noting possible calcium building up in the intake valve, I looked up this video https://www.youtube.com/watch?v=iDfRblNHnQQ and thought I solved the problem – maybe I did partially.
After reinstalling the ice machine/housing, and resetting the ice machine w/ the paper clip, I could hear and see that water was filling the tray, but after days, the water wasn’t freezing. Note that up to the point of removing the ice machine/housing to scrape off the calcium build-up in the intake valve, the machine was producing ice. Water filter is newly replaced.
I’ve removed dust build-up on the outside vent (a lot)/condenser and noticed a quick improvement to internal temperatures (Freezer = 8F/Refrigerator = 44F) but it’s not sustained. It has now steadied at 19F/50F respectively with the outside digital panel set at -6F/33F. Still no ice.
Next steps would be the evaporator fan for possible rent, but clueless as to how the ice machine could be working up until I removed the unit…
Any help/assistance appreciated.
Hi Peter, thanks for your kind words. Just so you know, the ice maker will not work if the temp is high then it should. Icemaker COMPLETELY RELIES on the freezer temperature. Because fan blows cold air from the freezer to the ice maker compartment. If you have a temp issue with the freezer, the ice maker will have issues as well.
It seems like you are the ice maker king – hope you can help with this one.
Have an LG25760 ST – Stopped making water a while ago, and the unit was only making clicking noises – Tried resets and eventually tried resetting the gears based on youtube video, but still no ice. At least the water dispenser works fine.
Finally got a replacement ice maker unit. Still no ice. Any ideas or additional part I would have to check, reset or replace?.
Thanks in advance
Hi Phil, this is what i would do: first, check if icemaker getting power and a second one try to change inlet valve. Just so you know, inlet valve have 2 solenoids. One for water dispenser and second for ice maker. They work independently. So, in your case if you got new icemaker and still no ice, try to change inlet valve.
Thanks for your reply Eugene. Understand the issue with the freezer temp but how do I fix it? Could it be the fan in the wall of the freezer needing replacement? The condenser was replaced less than 18mths ago. I hear it running…
Thanks again for any help.
Peter
If evaporator fan is working in the freezer, but freezer still not cooling, you have sealed system issue or compressor failed. So other words, you cannt fix it by yourself.
Hi Eugene – It’s been almost 2 months since I last reached out. Wanted to say that as of only YESTERDAY was everything finally sorted out! After we changed out the evaporator fan which definitely stopped functioning too, ice was still not being produced. Took your suggestion and brought in a technician. While waiting for the visit, LG’s infamous linear compressor died so definitely needed someone! LOL but not really…
After waiting for parts and replacing the compressor/dryer/freon, the tech checked on the ice maker/compartment. Turns out you can place a simple magnet on the left French door’s front-facing hinge to replicate the door being closed (it’s housed behind the grey plastic housing). He noticed that the freezer air wasn’t blowing out of the duct that leads to the ice machine. Had to replace something called the Assembly Bracket Motor (larger fan unit right next to the Evaporator Fan) – another weeks long wait… Ice started immediately and no leaking/freezing since removing the calcium build-up on the ice maker’s intake valve!
Just thought to loop you in and send you a BIG THANK YOU again for all the advice you’ve given to me and everyone here. Amazing working knowledge you have Eugene! Can’t tell you how much I’ve learned along the way – and money I’ve saved not having to buy another bad refrigerator. Very much appreciated.
Hope you and your family are well during these crazy times.
Best – Peter
Thanks Pete, for your kind words.. All the best for you and your family !!
Morning Eugene –
It’s been almost 2 months since I last reached out. Wanted to let you know our LG refrigerator is FINALLY working as of yesterday! Outside of the initial ice making issues (which was resolved with the scraping of the calcium deposits from the intake valve – thank you), the compressor finally died (only 2yrs into a 10yr warranty…) There were delays in getting a tech out here and then the nightmare of ordering parts through LG.
In the end, turns out outside of the evaporator fan being replaced as you suggested, the Assembly Motor/Fan which is responsible for sending the air in the freezer to the ice machine compartment had failed.
There was an interesting simple trick the tech did to determine this: with the French doors open, he placed an ordinary magnet on the upper left front door front-facing hinge. It mimics the door being closed and from there it was evident there was no freezer air blowing out of the duct leading to the ice compartment.
Basically, what the tech’s thoughts were: with both the Evaporator Fan AND the Assembly Motor Fan down, the compressor was overworked as no air was being circulated in/out. Failed system as you concluded.
In the end, saved me tons of money to repair instead of buying a new unit that was surely to fail in time anyway based on how refrigerators are being built today: known in their industry as Planned Obsolescence.
Want to thank you again for all the great feedback and direction you provide here for not only me, but everyone. It’s much appreciated.
Hi Peter, i am happy to help ))
Hi Eugene, thanks for your service.
I have an LG LSXS26366D/02 purchased in 2017. Mid last year it stopped making ice. This model has the test button which is activated via a paper clip.
I have run the test, and the ice maker completes the self test. Sometimes the tray fills with water, sometimes not. It depends if the water line is frozen or not. I have used a hair dryer to thaw out, and after that, the ice maker works for at most 2 trays. The water in the door works properly.
I have replaced the water inlet valve, and the ice maker. No change in results after these replacements. Does this appear to be a control board issue?
Thanks John
Try to decrease temp in the freezer for couple of degrees and clean water tube which coming to ice maker from deposits. If tube freezing up, then some water somehow left in there after fill.
The ice tray on mine is leaking as it refills. The water than collects and freezes, clogging up the chute. It also collects and freezes around the ice maker door gasket.
It may be that it is simply leaking underneath the tray somewhere or is there a drain tube?
I suspect that I may have to figure out how to remove the ice maker or tray to figure out where and why it is leaking.
I’ve also read that water pressure (hi or lo) and/or the refrigerator filter may need replaced?
Thoughts?
Try to remove an ice maker and clean water tube from deposits which fills ice maker, maybe during fill, water is splashing due partially clogged water tube at the end
Hey Eugene!
Thanks for tackling so many issues with LG!!
We just got back to our house after being away for about a month. We ran the water and ice for a full cycle to clean it out and then a few hours later my son went to get water and it just kept pouring out. The dispenser lever is NOT stuck at all. It moves back and forth just fine but the water/ice doesn’t stop.
As of now, we’ve locked it but as soon as we unlock it keeps pouring out. From what I’ve found it sounds like a switch but no idea how to fix it.
Thanks!
Take a look on the each side of the lever. You will see locking tabs is worn out and not keep the lever in place. Just put the lever back into locking tabs and try to press it, water should be going. In this case You need to glue these locking tabs with superglue or get a new replacement
Our LG fridge icemaker (about three years old) won’t stop leaking water into the freezer compartment. LG French door LFC24770ST — not the in-door ice-cube maker but the kind in the freezer. Switch is on “off” yet water still running. Can’t get the fridge pulled out to get to valve line in back because it’s built into a very tight space. Can’t find the reset button. Can’t get in there to try and pull the unit out because of the water running (catching it into a big bowl). What a nightmare.
I have a LG refrigerator model #LMX28987ST. My water dispenser is working fine but my ice maker is not producing ice because it is not getting any water. My water inlet valve is a single solenoid, I believe the replacement model is LG AP4451762 Refrigerator Water Inlet. It looks exactly like this model. So I don’t understand if my water inlet valve is the problem, how can I be getting water to my water dispenser but not to the ice maker. Thank you for your help.
here is a diagram for your fridge . Your fridge have 2 inlet valves. One in the door, the second one behind the fridge
Hi Eugene, thank you for your response. From the diagram, it looks like the inlet valve behind the fridge is 619A and the one in the door is 619B. Do you have or know of any videos or other information on how to get to and replace the inlet valve in the door? Everything I have seen is just for the inlet valve at the back. I removed the one from the back and noticed a build up of what looks to be calcium deposit on the exterior. Would you recommend replacing this valve before checking the valve in the door? Thanks again for your help. Gary
Hi Gary, as long as we don’t know which one goes to the ice maker, the easiest way to check if inlet valve on the back “belongs” to the ice maker, is to use multimeter and to see that this valve is NOT getting power when you press water dispenser lever. if it’s getting power, then the inlet valve in the door supply ice maker. Also take a look on this tube, to make sure its not clogged by deposits.
Hi. Our 8 year old LG LFX31925ST/01 makes ice like a champ. However, a few weeks ago, the ice flapper got stuck in the open position when a cube got stuck. We realized what happened hours later and I cleared the cube and the flapper closed. However, during that time, ice must have melted and refroze and I now cannot remove the ice bin. It appears that there is ice blocking the passage between the bin and the flapper. I turned off the icemaker and tried using a hair dryer to get rid of the ice. I still don’t have it all cleared but it appears that there is something inside that may be plastic because it’s not melting. Any suggestions?
My LG fridge makes ice just fine, it won’t dispense. i followed all the LG recommendations, any thoughts?
Hi there; We have a 2year old LG. LFXS30796D Our problem started with the Ice machine making less ice than normal. the problem has progressed to the freezer not getting cold enough to keep things frozen. We have been unable to get an LG service person to our area. The freezer now makes noise after opening and closing the door.
My wife is there alone and has tried all the trouble shooting tips in the manual. Checking to make sure air flow is not obstructed etc.
I have read all the tips about how to check the evaporator fan motor, the condenser fan motor etc. My wife says the refrigerator part of the unit seems to be staying cool and makes no noise.
In reading through everything I can find it sounds like the issue may be a bad evaporator fan, or something obstructing the fan which may be causing the noise. Is there separate evaporators and fans for the freezer and the refrigerator. Would my wife be able to get access to them by pulling the unit out from the wall?
Probably you have ice build up, restricting air flow and causing temp to go up. Yes, its separated evaporator coils, one for freezer , second for fridge. Let she turn fridge off for 24 hours and let it thaw. After that you need to check heater and defrost thremostat for continuity.
Hi Eugene,
LG Ice Maker stopped making ice in left door ice maker. Tried the paper clip test and nothing. Replaced the motor unit and when I powered up the fridge I could see the fingers rotate. Let it sit for about 5 hours. No ice. Tried the test button again, no movement, no water. Turned off power to the fridge for a minute, and tried the test button again, and still no rotation or water.
Since it’s a new motor, we know it’s not that. Could it be the Control board?
Thanks for helping so many of us.
Whats the model number of the fridge?Some ice makers controlled by control board, some independant
Hi Eugene Smith
I have a LMXS27626S LG Refrigerator with the french Doors. I have already had a technician come out and replaced the Board. The Fridge coded ER 1F. After we replced the board it still codes we unplug and reset-and ice-maker works for a few days then codes again. We have checked and fan is working. Any suggestions??? This is frustrating
1.Ice fan malfunctioned 2.Ice fan loose connection 3.Control Board
LFXS29766S. Ice maker does not work the one in door. When pressing reset water runs and that’s all I have unplugged many times still the same what next ?????
Ser GQ78068092
so my Lg bottom freezer fridge suddenly has quit making Ice. I tried the test button and water did come out water is dispensing. I do not know if that fixed it or not. Can you help
What the temp in the freezer? if its high then it should, the ice maker will not make ice.
3 degrees
Hello, I have the LG LFX25991ST French door refrigerator. Seems the freezer door was ajar all night and most of the items in the freezer got soft. Pulled out some big chunks of ice in the freezer section too. I assume from condensation. II removed all contents from the freezer for 24 hours. The freezer seems to have a hard time cooling down now and the ice production has slowed down. I lowered to -6 degrees . I also noticed that the ice plus function doesn’t appear to be working- I used to hear a fan kick in when I pressed it but no longer hear it. I did unplug the unit for 30 seconds and I reset the ice machine. Thanks in advance!
Hi, I have an LG top refrigerator, bottom pull out drawer freezer. The ice machine was working fine until we came home and opened the freezer and water flooded out everywhere onto the floor. I have contacted LG with ZERO help even though it is still in warranty. We watched the process of what it’s doing and maybe if I describe it someone can help! It is a early twist flex tray ice maker and if put the switch in the on position the water dispenses as usual and turns off as it’s suppose to when the tray is full of water but then It immediately dumps the water that was filled in the tray into the ice bucket. Doesn’t sit and freeze. Then the ice maker glides back up and water dispenses again and then dumps water into the bucket. It doesn’t stop doing this process unless you turn it off and it ends up over flowing the entire ice bucket with water and then the ice bucket over flows down into the freezer hence when we opened the freezer drawer the flood of water all over the floor happened. Do we need to replace the entire ice maker? I have researched so much much stuff but can’t find any info with this exact issue. Any help would be much appreciated!
I think you need to change the ice maker
Ok thanks! Now I need to find the right part to order to change it.
I’ve got a new one for you.
Fridge was working fine. We accidentally turned off the water to the unit. When it turned back on, every time the fridge tries to make ice, it squirts the water out of the water dispenser instead of into the ice maker. Right onto the floor.
The water was off for about a week. We had the technician here and he said everything is fine. House plumbing problem.
We figured it out. Turned the water back on. Water dispenser works great. But that’s when it started pouring water onto the floor every hour or so.
I did the ice maker reset with the paper clip. At end of that test, it squirts water on the floor again.
Please help!
I’ve read all the posts. You are doing a good thing here. Thank you!
Are you sure water coming from the dispenser when ice maker filling up? Take a look inside the ice maker compartment, is any water on the bottom? Maybe it squirting into the compartment when filling up?
It is a controlled two second squirt. Not a drip or leak. It’s like the computer is tellOmg the water dispenser to dispense water instead of having the water go directly into the ice maker. The water is not coming out of the ice chute. It is coming out of the water dispenser tube in front of the ice dispenser. Very precise. About a second and a half. Same every time. Definitely when it thinks it’s time to make more ice.
No water in container
You have a typo in your article when it says to set the freezer to “4F or -20C”. -20C is -4F, and -4F is what LG says on their web site for minimum recommended temperature for ice making. An 8 degree difference based on -4 to +4F will make a huge difference, and according to LG +4 won’t work well at all.
Agree
Hi Eugene. I have a side by side LG fridge. I tried the reset button. Nothing happened. The ice tray is filled with ice currently. Won’t flip though. Do you think we should try a new motor? Is there another test we can do to know if it’s the motor?
What is the temp inside the ice maker compartment?
The latch on the door to the ice maker compartment broke and we need to get a new door. I can’t figure out where/how to order it. I called LG customer service and was on hold for 45 mins and then the call dropped 🙁 can you help?
We have the LMXS277626S/01
Is this what you need?
Have lg lfc22770 lower freezer with ice maker. Has worked perfect for 5 years now is freezing up at fill tube or water line itself. Have replaced water inlet valve makes ice correctly for 1-3 days then freezes again. Ice maker mechanics are all working fine. Did not replace water line from inlet valve to ice maker, think that could be the issue ? I’m lost for a fix at this point
Check insulation on the water tube or line. I think the problem with cold air leak through insulation foam and whatever it is. Also, check for deposits inside the fill tube.
I have an LMXS30776S/00. Ice maker will not fill with water. Reset button cycles the tray but no water refill at the end. Water comes out of the water dispenser properly. Water pressure is good and temp in the compartment is good. I replaced the Water Inlet valve thinking that maybe it is partially clogged. Water from the water dispenser now comes out a bit faster, but still nothing in the ice tray. Any ideas?
I should note that my water inlet valve only has one tube coming from it, so I’m not entirely sure how that works.
Your fridge has 2 inlet valves, which one did you replaced? Here is diagram for your fridge
I replaced a valve at the bottom rear of the unit (AJU72992601) where the water from the wall plugs in. I figured there must be a second one to control flow to the water dispenser vs the ice maker, but I can not seem to find it. From the valve I replaced, there is a water tube that runs up the back of the refrigerator and into a hole at the top rear.
The link you posted does not seem to go to a diagram, where might I look for the second valve?
Thanks for the help!
AHA! I think I found it. It’s behind the door panel with the water filter. I will try to replace that one. Thanks for the guidance!
You are welcome
OK so I have now replaced both water inlet valves, and still no luck. When I reset the ice maker, it cycles, then when it gets to the point where it is supposed to refill the tray, I can something inside the fridge give a faint click on and hum for about 10 seconds, then stop. No water though.
The water dispenser work great, just not he water to the Ice Machine.
I took the water tube off and blew through it to make sure it wasn’t frozen. All good there. I also tested both sides of the water valve without the tubes connected just to see what would happen. Water comes from the water side, but not from the ice side (when I reset the ice dispenser). Hope that makes sense.
What’s next? Control board?
Also…where is the Control Board? I cant seem to find it. Is it behind the control panel?
My issue is the ice machine doesn’t make ice. If I reset it, it will sometimes make ice but other times the arms keep spinning for a while. I even turned the ice machine off from the front panel (it doesn’t have an on/off switch on the machine itself), and the arms were still moving for a while. I had a repair guy come and he wanted to start by changing the ice machine but couldn’t guarantee that would fix the problem and he would keep going from there if that didn’t fix it. I wasn’t willing to just keep throwing money at guesses. Any help would be appreciated. Thanks!
Check the temp in the ice maker compartment. or try to decrease freezer temp to -5F. Did it make any difference?
Eugene,
I had the the ice machine turned off for 2 weeks. The freezer temp was set at -4. For kicks, I turned it back on, and now it’s been making ice for a week. The MO will be that in a few days it will probably stop making ice again. Any help is appreciated.
-Dean
I have it at -4. I can try moving it down. Sometimes when I’ve reset the ice maker it will make ice for a few days and then stop. The last time I reset it, it made one batch of ice and stopped. I currently have it turned off.
Hello Eugene ,
I had a techinisian came to ck my LG french door stoped making ice and he said the problem was the ice maker and replaced with new ice maker but still not working. I can see the problem is not getting any water. I apricate your help!
Thanks
Inlet valve? Control Board? Firstly, You need to reset ice maker to see if it will fill with water, if not, then you need new inlet valve, i guess
Hi I have a lg French door ice maker problem
Model lfxc22526s00
It’s 1.5 years old and the ice cub tray is cracked up and leaking , Probably from twisting as it does to release the ice cubes from the tray however I’ve called different sources and they want to sell me the whole complete unit for over $300 is there anyway I can get just the ice cube tray??
I would check how much ice maker cost, but the model number is not correct. Please check lfxc22526s00
Hi there I have an LG model LFX21976ST French door frig. Ice make will not work I tried the on off switch nothing. Tried test switch nothing. Tried unplugging frig and retried test and nothing. Should I replace ice maker or board first? Thanks for the help
What is the temp inside ice maker compartment? Put thermometer there and check. Also check fan in the freezer which blows cold air to the ice maker.
I have a LFX28968SB frig. The Ice Maker (the type that has the ON/OFF Switch) when turned on makes a drum-roll sound and tries to dump the Ice Maker which has No ice as No water had been in it. Tried the Reset Switch but no effect. The Water Dispenser dispenses water fine. I’ve read most of the issues you’ve talked about and have a Multimeter. What should the Voltage value be on the Solenoid (AC or DC ??) when it is activated and what should the Solenoid Coil Ohms read with No Power. Where can I purchase the Solenoid or Water Valve (P/Ns please ??). Thank You for your help in advance!! Respectfully Submitted
Hi Chuck, of course its AC power and it should be 120V AC. Your fridge has 2 valves, one on the back of the fridge and second in the left door. I am not sure which one for the ice maker. You can see diagram for your fridge here
My Fridge just stopped working yesterday. We just bought this house and have no idea how old it is, but all the appliances look fairly new.
There is power, as the lights are on and the control panel on the door reads like it is working, but everything on the freezer thawed and the fridge is not cold.
Control Board?
First try to reset power for 5 minutes. It should reset control board and start cooling(maybe) . If it will not help, pull the fridge, remove back bottom cover and check if compressor is running. If its running but still not cooling, then compressor is failed (most likely)
Ice maker makes a loud tapping noise and the tray does not turn over all the way like it is stuck. been doing this for quit awhile. still make ice. Suggestions?
Eugene, I just want to comment that this is a Wonderful service you are providing the DIY public. I found my answer from others questions and I just want to Thank You for what you do. Sincerely Greg
Anytime Greg
Eugene,
What a kind Samaritan you are, and a blessing to us all held hostage by our malfunctioning LGs during COVID!
In my case, it’s a 2.5 yr old LNXC23726S. Ice maker worked fine until I pulled the ice bucket out to empty ice. After that no more ice making. Reset button does not turn arm. Fill tube clear but no water comes out during reset test. Powered off for 30 min to reset with no change. Repeat and turn ice maker button on/off with no change. Checked temperature – goes down to minus 3.6 on minus 4 setting. Water filter good, pressure 68 psi, and cold water flows. Loosened ice maker screws to shake it up/down a few times – no change. Used hair dryer to thaw ice maker and recycle power – no change.
My question: Do you think it’s a circuit board problem, or ice maker problem? Anything else I can try before replacing AEQ73130004?
Thank you!
Glenn
Hi Glenn, thank you for your kind words. I would like to help you but its a hard one, because you already checked everything.And I don’t think its a control board failure. But what about ice bucket metal arm? It should be set in the middle and it has to move up and down, and then set in the middle. Did you check that?
Mine was the line where it dispenses the water to the ice try was frozen and had deposits. Cleaned it out and now it fills.
I has since frozen again. Have to de-ice the to get water flow. Suspect heater wire is the culprit. That means new door inclosure as the wire is unserviceable.
Thanks Eugene. Nah, mine’s the kind with the hole where I push in a paper clip to reset. So no ice bucket metal arms… Question for you: If ice maker is bad, will the fill tube also not work so that when I push reset there’s no water coming out? Conversely, if the water line is frozen, will the reset button not turn the arm?
Wish there was someway I can buy you a cup of coffee to thank you. Wondering if this site allows me to email you a Starbucks code?
Glenn, if the ice maker is bad, it will not send a signal to the inlet valve to open, so water will not flow through fill tube. But from the other side, inlet valve also can fail electrically or mechanically and not allowing water to flow. SO you need to check valve as well for the continuity. If water line is frozen, ice maker should be turning. Regarding coffee ))) You can buy me a coffee here. Thank you
Eugene, After replacing the ice maker, it worked well for about 4 days then stopped producing. I have now per your advise checked temperatures in freezer…..set at -4 But temp gauge says +15. Main compartment set @ 34 degrees but records +40. You mentioned replacing the control board. My model is a Kenmore Elite 795.71073.010. Do you think it is the control board and if so do you know what the part number is. Also if you have anything on how to replace I would sure appreciate it. Thank you in advance. Greg
It does not keep the temp in the ice maker compartment. Try to defrost it fridge, for letting sit for 24 hours with the doors open and t see if it will help. Also check ice maker fan in the freezer compartment to make sure its working.
Correct, it doesn’t keep the temp in the ice maker, because it doesn’t keep the temp in the fridge or the freezer. The fan is working. I feel that whatever regulates these temp’s are not functioning properly or could it be the compressor isn’t putting out enough?
Dan,
My slim line lg ice maker has quit for the 7th or 8th time. They wont replace the whole fridge because they can fix it. The fans that push the cold air into the ice bin, freeze up and it will not freeze the ice. Over and over and over this happens. They have fixed it at their cost every time. But how can I defrost the fans?
Only by unplugging fridge for 24 hours, i guess
i have a lg lrfd25850ww ref and ice maker stop woking. i tryed to take it out and can`t get the wireing un hooked .any help?
Sorry, can’t help you
LMXS30776S/00 Fridge. Icemaker wont refill with water. Reset button will cycle icetray but will not refill. I have replaced both Water valves (MJX62831301 and AJU72992601) and the Sub Panel Control Board (ABQ72940010). Removed the tube to the ice maker and blew through it to ensure no blockages. Before I go buying more parts, thought I would reach out. What am I missing?
In this situation, i would check the inlet valve if its getting power once you reset ice maker. icetray will turn, then inlet valve will be energized and fill with water. And exactly at this point i would put probes of the multimeter on the inlet valve connector and see if its geting power.
Eugene, I have a Kenmore Elite / LG french door refrigerator. What component regulates the temperate in the freezer and fridge as well as the defrost cycle………..The mother board, the PCB main or something else. I thank you in advance for your help.
Hi Greg, the temperature sensor sends readings to the control board and the control board “decides” when to turn ON/OFF compressor. Regarding defrost cycle, it can be defrost temp sensor as well, it depends on the model of the fridge
Eugene,
Great information here! We have an LG French door refrigerator that has an ice machine in the door and one in the bottom refresher. Neither is making ice. I tried the reset on the top unit and the motor did work but looked like only a little water was released to fill the try. Does this sound like a clogged line or is this a panel issue? I have tried resetting refrigerator by unplugging it as well.
Thanks for your help!
Yes, if you found a little bit of water in the tray, something wrong with the water line or fill tube or inlet valve. The best way to check this is to RESET ice maker and wait until you see how much water coming into the ice tray. It requires some troubleshooting, to figure out which part is failed or maybe just clogged.
It appears the ice maker is dumping the ice before the inside of the cubes are frozen, the water drains into the bin and I get a large solid cube and no ice cubes. It is set for 0 F. New problem it was working fine for the last 3 years?
Seems like icetray overfilling for some reason. Or icetray not dumping ice and filling with fresh water again? Hard to say
Hi Eugene
I have 2015 3 door LG. Ice maker is in the door. The ice maker and everything inside the door started to freeze up after someone turned up the water pressure on the water in line. I adjusted the water pressure and all was good. Ice maker making ice as it should. Ice will now not dispense from the ice bucket when you press on ice switch. I can hear the motor try to turn but will not turn the metal dispenser. The water dispenser works. The ice dispenser worked before I fixed the freezing problem. Any suggestions?
Maybe motor assembly somehow frozen inside and not able to turn mechanism? I am not sure
My ice maker stopped producing ice (LRFD22850SW). I tried the test mode and it did not progress past the second test. I took out the ice maker and cleared it of the ice inside, re-installed it and re-ran the test mode. It successfully went through all the modes. Once the water had frozen, the ice maker still does not eject the cubes. Is this a problem with the ice maker motor or a control board?
I think problem with ice maker
We have an LG LFX25974ST. Top ice maker seems to be making ice, but the bottom dispenser is not. The control arm is down and seems to be blocking the drawer when we pull it out. We had an error message that appeared on the machine that related to the filter. We have a replacement filter ordered. Don’t know why it would still be kicking out ice in the top “maker” but not the bottom.
Eugene-
I have a 2019 LG LRFXC2406S. The indoor ice maker is not currently working. I have tried replacing the filter and cleaning the water valve near the ice maker. When I press the test/reset button, there is a beep/tone but the ice maker does not fill or rotate in any fashion. What would you recommend for further trouble shooting?
-Kyle
When you press reset, icemaker should make a half turn and then fill with water, i am not sure but for me it sounds like problem with ice maker
Eugene,
My icemaker makes plenty of ice but it does not dispense the ice. There is not even any sound when you push the dispenser plate on the outside. Any ideas?
lever switch or dispenser motor malfunctioned
Hi Eugene!
We have the LG InstaView fridge. It barely makes ice. I know it’s due to the door not thinking it is closed. When we close the InstaView side it doesn’t connect (magnet up by the sensor) sometimes I can get it to close and the interior lights will go off. I have to push harder on the top. I tried a magnet on the left side door and it works. The side with the InstaView does not. Is their a way to replace the magnet? The fridge will not dispense water and is not making ice because it thinks the fridge is always open. I had to turn the door alarm off. Thank you in advance for your help.
Also the light stays on.
Hi Eugene,
Thanks for being so generous and helping people diagnose their ice makers!
I have an LG LFX25973ST and like a few others my in-door ice maker is not cold enough to freeze ice, despite my freezer ice maker working properly. When I run the test it empties the water from the tray and refills it just fine. Where is the fan that distributes freezer air to the in-door freezer? Is there a procedure to diagnose it? Do you have a part number?
Many thanks!
Hello, the ice maker fan ADJ72911303 located in the freezer compartment, behind the panel. You need to apply magnet to simulate door closed and feel if cold air coming out from the vents (see the ice maker on the right side)
My LG fridge we bought less than 5yrs ago is the worst. We spent well over $2000 on it and it’s been worked on twice. The fridge in our garage is probably 30yrs old and it runs like a champ. The newer the appliance , the worse it is. Same goes for washing machines. It’s really a travesty. In any other aspect of life it would be unacceptable to us to pay thousands of dollars for something and have it quit working or need to be repaired. The slim style ice maker we have on ours is a constant pain. The biggest problem is this. when I take a glass and push the dispenser button the ice falls into the chute but the flap doesn’t always open so ice piles up inside. To release it you have to reach your hand up into the chute and flip the flapper down and then an avalanche of ice falls out. Don’t know if it’s fixable or just a horrible design.
Hello,
My LG Frig(french door,2017 model) will not dispense water or fill my ice maker tray.. The water get to the inlet valve and stops. I change the inlet valve with a new one but still no water dispensing or ice being made… I think the small control board in the door is defective but that’s a big guess on my part… Thanks in advance for any suggestions…
LG fridge might come with 2 inlet valves, one on the back of the fridge, another one inside the left door. Which one did you replace?
I replaced both valves. I confirmed water is getting to the small reservoir inside the left door but will not pass through inlet valve next to it.
LG fridge might come with 2 inlet valves, one on the back of the fridge, another one inside the left door. Which one did you replace?
Hello,
I have the following fridge lfxc24796s. I did the diagnostic and ice maker poured ice, refilled, and everything appears to be working well. However I only got one set of ice and it stopped producing.
I did a diagnostic via the smart app and it’s showing that the ice bucket is full… when it is completely empty.
I unplugged the ice maker for a minute and hours later had ice. This morning I go for ice and I’m having the same issue!
I have cleaned the bin, ice maker, everything but it thinks the ice bucket is full.
Do you have any ideas on what to check/replace?
Hi Michael, i am preparing some updates to the post regarding optical sensor and how to check them. So come back in a couple of days for an update.
Eugene,
Thank you for the quick response! I don’t believe mine has an optical sensor. It has the skinny metal bar towards the bottom. The same one that has a pin hole for testing.
Ahh… Well IDk Michael how to help you, but i can send you “LG fridge troubleshooting guide” including the ice maker, maybe you will find it useful. UPDATE: Sorry Michael, this guide only apply to the ice makers with optical sensors. I just double checked
My water dispenser is working, but my Ice maker is not.
The tray is not filling up with water.
Please help.
Some LG fridges have a separate inlet valve for the ice maker in the left door. Maybe its failed or ice maker itself has issues
About half the time when I use the ice cube dispenser it won’t stop dispensing ice. They only answer seems to be to open the door to stop the dispensing action, and wiggle the on/off paddle. Sometimes it’s stops after that, sometimes it take three or four wiggles before it stops dispensing ice.
Any ideas?
It’s like it wants to make an ice rink in the kitchen!
Replace ice dispenser paddle ))
Eugene,
Please help! I have LG LMXS30776S with water and ice in the left french door. Water dispensing, ice making and ice dispensing stopped working all together at the same time. No voltage sent to secondary water valve when calling for water. Water valve in rear of fridge is feeding water up to secondary valve through the filter and reservoir tank is full. Pressing water dispenser turns LED light on and pressing ice dispense opens flapper door but no water dispenses and the motor that turns to push ice out doesn’t turn. Test button on ice maker works but no water at end. Could all these problems be the control board behind the dispenser panel (EBR729554)? Thanks for your valuable time.
I dont think its problem with that control board… For me it sounds like wiring issue
Eugine,
Thanks for your reply. As common courtesy, I thought I would let others know what the problem was/is. I traced the problem to the neutral wire. It is a blue wire coming from the main board and dives into the left door hollow hinge. It has somehow come loose from wherever it terminates inside the door or is broken. The auger motor neutral wire has connectivity to the two water valves that separately feed the water in the door and ice maker. All these devices receive their proper voltage when necessary but without neutral, they won’t work. When I checked the resistance between the neutral wire entering the hinge and the auger motor neutral wire in the harness connector feeding the ice maker, it is infinite…no connection. When I jump those two wires, everything works as it is supposed to. Is there any way to get to the wires in the door to fix this problem or is it new door time? My LG fridge is only 5 years old!
Thanks for the contribution, Randy!
I have the LG inverter linear french door fridge/freezer. The freezer fridge and icemaker have stopped producing cold temps completely. Waterline is tested and fine.
I took off the back cover and cleaned the dust off the condenser coil. The compressor sounded fine and was not clicking, slight hum, feel slight vibration to the touch. The fan was blowing fine on to the coil. The fridge sounds like its working but is not cooling. Over the last 24hrs fridge and freezer have warmed to room temp. The side edge of the door by the ice maker is hot, it feels unusually warm/hot.
I took the cover off the mother board and there were no led warnings. I replaced cover.
I pressed the reset on the icemaker and it rotated fine.
What should I check next to diagnose why its not cooling ?
its a problem with the compressor or with a sealed system. In both cases its a major issue. Call LG and ask about 10 years warranty on the compressor
thank you i will, i appreciate your time, cheers.
There is a class action lawsuit covering your problem. Got an email and just received the packet in the mail on it yesterday.
Hello! When I take out the ice maker unit and defrost it, then replace it it makes ice for a few cycles. Then nothing. I can hear the motor trying to work. Any ideas? Thank you!
Eugene,
I have water leaking from the bottom of my left French door on my LG LFXS26596S refrigerator. Removed the tray above the lower access door, removed one Phillips screw, however I am unable to remove the panel accessing the water connections. Can you tell me how to remove this panel?
Are you talking about the panel on the left door? Remove lower shelf on that door and behind shelf there is a screw, remove it and you will have access to the inlet valve in the left door.
My parents have a brand-new, 3-month-old LG LRFXC2416S (“24 Cu. Ft. Counter-Depth French Door Refrigerator with Craft Ice”) which has been leaking from the rear of the unit, right where the orange water line (from the lower ice tray water line valve) enters the back of the unit thru what appears to be a plastic inlet housing with an embedded black rubber seal. The leak is coming from around the plastic inlet housing and pouring down the back of the fridge whenever the lower ice tray valve energizes.
The LG technician claims that the water pressure is too low to properly fill the lower tray (although we seem to be getting plenty of ice), and the water must be freezing somewhere along the line inside the fridge and causing a back-pressure which is forcing water out the back.
Is this possible?
The upper ice tray and water dispenser seem to be working fine with no leaks out the back where those lines enter the fridge, but I would presume those lines would have even less pressure than the lower line.
Have no idea, never had this situation before. Sorry
Hi, I have a different problem, mine makes Ice fine, but leaks water on the right of the unit. The water then freezes the ice bin in the unit. We have to dump it, turn it off and get the ice surrounding the bin out and let it dry for a bit. The ice in the bin gets wet and also freezes in a big chunk. HELP!!! I think it’s a leak, but where?
Thank You!
Sandy
Its not a leak, probably when its filling with water via a filler tube and splashes a little bit. Check that filler tube and clean from calcium build-up, maybe its part of the problem
Hi Eugene,
I read all of these comments and they are similar but I am not sure. I have the slimline in door ice make on French door refrigerator. It makes ice but freezes some of the ice in a clump, always on the right hand side. Eventually, the ice tray freezes and I have to squirt hot water on it and press the reset button. Then, it makes ice again for a few days until I get that clump and know it won’t be long until it freezes up again. Any ideas. Thanks so much for this great site.
Hey Eugene. I replaced the icemaker to find out that the unit still will not turn when I push the reset button. Needless to say, it makes no ice. Do you recommend I change out the PCB next? Is that an easy job? Thank you!
Hi Eugene. I have pressed the reset button and turn off / on the fridge several times. I am getting water with no problem at the front of the door. When i use a paperclip to reset, nothing happens. Control board? I have a lg lfxs30726s
Thank you!
well, you need to check if your ice maker getting power. If yes, then the problem with the ice maker itself. Often times, wire harness on the top in the left door came loose or broken
Hi Eugene, Thank you for all your insight. Working through the recommended tests and the questions posted here leave me with a couple questions. I try the ice sensor test of holding the refrigerator and lock button at the same time. It doesn’t respond – am I doing something wrong. I’m assuming it would respond in the temperature section of the Refrigerator display? Second where would the magnet be placed to trigger the door closed reaction?
My ice maker makes ice and dumps when I press the button, after it dumps it sends in new water. However it won’t dump without me pressing the button. Do you think it’s a sensor or the control board?
Hi Steve, in order to see where door magnet located, just look from the top down on the door. You will see a rectangular opening with the magnet inside. After that, put any magnet on the fridge side and the light should go off. Regarding, why ice maker not dumping ice in automatic mode, hard to say what exactly happened in your case, it can be optic sensor wiring in the door, ice maker itself or the worst-case scenario malfunctioned control board. I don’t have an exact procedure for all situations, but i have a service manual for LG fridge, if you want i can post it here.
Thanks for the quick reply. With all functions of the ice maker working when I press the test button I was leaning towards control board. The freeze is cold enough, just won’t dump ice and cycle. I’m hoping it won’t be too hard to change out but the service manual would be awesome to have during this swap out. If you would post that would help me immensely. Thanks again for hosting this, it’s been extremely helpful. Thank you!
Hi Steve, i updated this article and at the very bottom you can find LG fridge Service Manual, see page 106
My ice maker continues to drip into the tray and overflows into the rest of the ice that becomes a solid block. When the ice cubes freeze, they get too thick for the motor to flex the tray to drop the cubes. Model # is LFC24770ST.
Replace the ice maker water inlet valve, it is located in the left door