5 Most common Lg Refrigerator Ice Maker Problems

Your LG refrigerator ice maker was working, but now is not making ice? In this article, we will show you the most common LG Refrigerator Ice Maker Problems and how to test ice maker.

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Let’s start with a simple diagnostic test you can run that may provide some insight on what that problem could be.

Lg Refrigerator Ice Maker Troubleshooting

To run the ice maker test mode, first of all, pull the handle to open the ice room and remove the ice bucket.

Lg Refrigerator Ice bucket removing

There are two styles of LG refrigerator ice makers. On this first model, this is the power button.

Make sure it is turned on. The test button is underneath.

Here in the ice room put the towel to catch water or ice that may fall when you run the test mode.

Lg Refrigerator Ice room

Press and hold the button for about 3 seconds and the ice maker will begin to turn. If water or ice were to fall from the tray, the towel is there to catch it. The tray only holds about 4 or 5 oz of water.

Here’s a another style of ice maker on this model. There’s no power switch and no tray. Even though there’s no tray you should still place a towel below the ice maker before running the tests.

Lg refrigerator New ice maker

On this type of ice maker, there is a tiny hole on the left side. This is a Test Button. So press and hold the button for about 3 seconds until the arm starts to turn.

For the first 2 hours, the refrigerator has been plugged in, the ice maker test can only be run once. If you wish to run the test mode a second time, unplug the unit for about 30 seconds to reset the ice maker.

Why Lg Refrigerator Ice Maker Not Filling With Water

1.Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter.

Without filter or when the filter installed not properly in the filter housing, water will not flow to the ice maker and water dispenser.

You just need slide filter into the housing, PUSH and TWIST to lock it.

If you recently changed the water filter and you noticed the ice maker started to leak, the problem can be with water pressure.

With a new filter, water will flow more freely and when it reached ice maker it may create a splash.

Some amount of water will leak in the ice maker compartment to the very bottom and eventually will be on the floor.

If you have ball-type water tap behind the fridge, try to decrease incoming water pressure to the fridge by turning at 45 or less degrees. You need to play with it, to reach reasonable water pressure.

To do this adjustment, turn water tap to 45 degrees and let somebody will push water dispenser using big cup or something like that.

This way you will be able to decrease water pressure to desirable level.

Another problem can be when the ice maker leaking, its when ice maker dumping ice in the bucket, some ice cubes might stuck in the tray.

And when fresh water will fill ice maker, it actually will overfill and some amount of water will spill over the tray.

In this case, pull the ice maker out and clean inner side of the tray from the calcium build up.

2. Inlet ValveWhen the water inlet valve failed, you will not have water as well. In order to check the inlet valve, you just need Multimeter.

3. Water Hose – Behind your LG fridge there is a water hose connected to the inlet valve. If the water hose is kinked, it will restrict water flow to the inlet valve.

4. Ice Maker – If ice maker failed to perform diagnostic test and you not able to run it, then most likely ice maker motor failed.

5. Control board – Every LG refrigerator has a control board. If the control board not sending power to the ice maker or one of the relays on the control board failed, then the ice maker will not run.

Important: If all components mentioned above in the article are ok and ice maker working ONLY when you press RESET button (ice maker should make a full turn and not making ice in automatic after that), then there is a problem with a control board.
You need to replace it.

What should my LG freezer be set at to produce ice?

4°F or -20°C is the recommended temperature setting for normal ice production. In order to adjust the temperature: Press the FREEZER button to cycle through the range of available settings and set it to the desired temperature.

How to Reset LG Refrigerator Ice Maker

In order to reset ice maker, unplug your refrigerator or turn breaker OFF for at least 30 sec. This procedure will reset the ice maker.

What Does Ice Plus Mean On My LG Refrigerator?

When all the ice in the LG refrigerator is used, it will take 2 hours to produce the next bunch of ice cubs. Some LG models are equipped with an “Ice Plus” feature. This feature just speeds up the freezing process and allows it to produce ice cubes 2 times faster.

How long does it take for LG fridge to make ice?

It depends. If you just bought and installed LG refrigerator then it may take about 24 hours. But if your refrigerator works more than 24 hours, in this case, every 2-3 hours ice maker will produce new ice cubes.

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UPDATE: This is how ice maker works when releasing ice cubes and it’s normal to twist ice tray. For those who didn’t know that, it seems like the right side of the ice tray been jammed.

167 thoughts on “5 Most common Lg Refrigerator Ice Maker Problems”

  1. the plastic line inside the freezer freezes right away and no longer makes ice. Modelldc22720. just spent 50 on a new water feed motor. made the first batch after i thawed plastic internal line but it froze again right away. Haven’t made ice in a year and a half. very displeased with this fridge. Any answers???????.

    Reply
  2. Hi Michael, can you clarify what kind of plastic line you are talking about? Everything in its place and nothing been misplaced?

    Reply
    • Hi, I kust bought an LG fridge with ice plus feature. Even when i dont have the feature on it makes ice. I check the lg app and it shows its off but it keeps making the extra ice. How do I turn it off?

      Reply
      • Hi Rey, how do you know its making extra ice? ice maker will turn off (stop making ice) once it filled with ice cubes to a certain point. doesn’t matter ice Plus feature is ON or OFF

        Reply
    • Eugene, I am having the same problem as Michael has. It is the filler tube that fills the ice cube tray. It freezes up and won’t release water to refill the tray with water. What do you think the remedy could be?

      Reply
      • Hi Steve, my guess, if the filler tube freezes up, could be the inlet valve, that sipping water into the ice maker ( ??? ) and not holding water pressure due to calcium build-up…. i don’t know, try to change inlet valve and see it will make any difference

        Reply
        • I have the same problem, no water feed into ice maker. I replaced the inlet valve today and is working fine, the ice maker runs the test cycle as it should, but no water feed at the end of the cycle. It makes the noise it always has made when pumping the water up to the ice tray.
          Just changed freezer temperature from 0 F to 4 F on the recommendation of another website. Let’s see if it’s true that the line freezes at lower temperatures, which I had thought was the case for a few years of having this intermittant problem.

          It doesn’t look like I can replace the line itself from the inlet valve to the ice maker, or can I? If so what’s the part number please 🙂

          Reply
          • You can try this: 1. Turn water tap OFF 2. Disconnect ice maker water tube from the inlet valve and try to blow into that tube. if it will blow easily, then it’s not frozen. But if it will not blow out easily, turn the fridge OFF for 24 hours, in order to thaw all ice builds up. And then see if ice maker will start making ice.

          • thank you Eugene. I removed the line from the newly installed inlet valve and I was able to blow through it. While I had the line removed, I ran the test cycle on the ice maker to see if the inlet valve would release water when the ice maker called for it to refill. Just a drop came out. The other side of the inlet valve pumps water to the water dispenser in the door no problem. Any ideas?

        • Follow up, the line from the inlet to the ice maker is clear. So I left the line disconnected from the inlet valve and ran a test cycle of the ice maker. It asked for water at the end of the test but nothing came out of the inlet valve. So, new inlet valve works on the water dispenser side, ice maker itself works, line clear. What’s left?

          Reply
  3. MY LG ice maker is just not getting cold enough to freeze the water. I checked what appear to be vents inside the freezer and they look clear, no ice buildup. They freezer works just fine. Thanks for the heads up about the test switch. That was how i got it to fill with water at least.

    Reply
  4. My LG refrigerator ice maker not working we already replace water filter and it still doesn’t make ice could it be the ice maker we need to replace it

    Reply
    • Hi Maria. Do you have water in your water dispenser? Were you able to reset icemaker? If yes, then when icemaker filling up with water, can you hear humming noise coming from the back of the fridge?
      Unfortunately, there are so many things you need to look at in order to do a proper icemaker troubleshooting.

      Reply
  5. When i press reset it turn the tray then fills fine. But then.. it doesn’t dump and refill. So the water works when prompted by the reset and the tray turns out on reset but it won’t do it otherwise. Is there a timer or something?

    Reply
  6. Hello. My freezer will make ice but won’t dump unless the test button is pressed. It will then dump and refill but not dump I’ve again unless test button is pressed again. Please help

    Reply
    • Hello Elizabeth. Hard to say what exactly caused this issue, but maybe it related to the optical sensor on your ice maker. Make sure nothing blocking this sensor, but if it will not help, so then you need new icemaker. (see link in the post)

      Reply
      • I have this same issue. If I press and hold the reset button the ice will dump into the tray and refill with water but then won’t dump the ice on its own. I replaced the ice maker this weekend and same problem. Fills with water, freezes, but won’t dump the ice unless I push and hold the reset button.

        Reply
        • Hi Mick, dealing with this type of ice maker is tricky, last thing what you can try is to change the control board. Because the control board allows the ice maker to work in automatic mode.

          Reply
  7. I’m having the same issue as Elizabeth. Ice will only dump when I use the test button. Refills fine BUT will not rotate to release the ice. Where is the sensor you referenced?
    Thank you.

    Reply
    • nullHi Kathy, on this picture under the ice maker, there is square plastic blocks on the left and right side. This is the optic sensor. Make sure its clean

      Reply
      • Hey, Eugene, looks like you’ve got the answers for most problems. Our icemaker is the model with the power switch and it makes the ice ok for probably 3 months then will stop dumping from the tray. I pulled the icemaker out and made sure it was clean and then left it out overnight to see if moisture had gotten into any of the mechanicals. Put it back in and worked great for a couple months again. Do you think moisture is still getting in and freezing or is the control module failing?

        Reply
        • Hi Gerald, as long as it keeps working once you cleaned it, I think the problem not with the control module and not with moisture. I guess that some amount of water splashes out when entering ice maker. But I don’t know for sure.

          Reply
    • I am having the same issue as Elizabeth. I’ve changed the filter when i do the reset button it will dump the ice and than add water to the tray then it stops. the ice will freeze in the tray but it won’t dump or do anything else.

      Al

      Reply
  8. LG AEQ73110210 Refrigerator Ice Maker Assembly, Kit
    my ice maker is not getting power. is there a motor, battery, fuse im missing. i just installed a new one. and nothing. thank you for your help

    Reply
    • Hi Doug. You said it’s not getting power. how do you know that? Did you check it with miltimeter or you just guess? Did you get exactly the same ice maker?

      Reply
      • We are having the same problem. it doesn’t seem to be getting power because it does not do anything when you push the reset or when you turn it on or off. we put in a new ice maker and it still did not work.

        Reply
        • Hi Heidi, you need to check power using multimeter. if it is not getting power, then problem can be related with main control board, which is located behind the fridge. Tell me the model number of your fridge and I can tell you what kind of control board you need.

          Reply
    • Hi Pat, check the temp inside ice maker with a fridge thermometer, you can get it in Walmart for 5$. If the temp is high then 4 degrees, ice maker will not work?

      Reply
  9. My LG ice maker is making ice but it gets clogged at opening coming out and won’t dispense the ice. When you open the door ice falls out to the floor. Any ideas what could be wrong?

    Reply
    • I have the same problem…ice keeps getting jammed at the opening, and I have to end up taking out the whole assembly with ice falling out everywhere. Please help…thank you!

      Reply
      • Hi Beth, try to pour some water from ice maker side, to see if icemaker dispenser shut closed properly. If it will start leaking water, most likely not properly sealed when closed

        Reply
  10. my water dispenser works but the ice maker is not filling with water. I have turned it off, reset it, ran the test button and everything turns just no water filling the ice maker. Any suggestions

    Reply
    • Hi Ryan, the water inlet valve has 2 lines. 1st for the water dispenser and 2nd for ice maker. You need to check continuity for both using multimeter or solenoid for the ice maker has been clogged. So, if ice maker not filling up, seems like the problem with inlet valve itself

      Reply
      • Mine is similar but only a little water fills the tray. It seems it is a very short cycle when I hear the water fill go into the tray. Any suggestions? Thank you for your service!

        Reply
          • Hi, my LG LMX25981 has a similar issue, I can hear the pump from ice dispenser trying to fill the ice tray with water, then checked, nothing. I have tried these methods several times and it seems like hit-miss, meaning sometime the water will fill the tray, but majority of the time no water. Other reset methods were completely power off both from ice maker and/or main power supply (from wall), disconnect hardwire from ice dispenser, hold ice size selection button for 7-10 secs. Parts replacements are water valve, water filter and new ice maker. Water pressures normal as dispensed from water dispenser and ‘occasionally’ to ice tray. Please help as I cannot figure out the issue. Thank you in advance, Richard

          • Hi, Richard. Inlet valve assembly has 2 solenoids. One for the water and 2nd for ice maker. Seems like in your case, ice maker solenoid clogged up by deposits. If you can use multimeter check the power once it should fills up with water. If solenoid energized but no water coming out, it is clogged or burnt out.

  11. Gene, I bought a new bottom ice maker replacement installed it powered it up it ran Thur a dump cycle returned to fill position indicator arm lock itself to the full position won’t reset.

    Reply
    • Hi Michael, not sure what you are asking. You are saying that its not making ice after you install it? Can you elaborate?

      Reply
  12. My ice maker makes ice sometimes and then it won’t I’ve been gone for 3 days and it is only half full of ice any Suggestions

    Reply
    • Hi Bill, control board allows ice maker to work in automatic mode. So maybe control board issue? Also check the optic sensor, to make sure it’s clean.

      Reply
  13. My LG refrigerator ice maker makes ice but the ice clumps together on the right hand side of bin and we can’t remove bin when it does this. It takes up at least 1/3 of the bin’s capacity. I have seen what looks like an icicle hanging from the mechanism.

    Reply
  14. hello I have lsc22991st model and my ice maker is not working i dont have water inside the ice maker and no noise from the back the fridge. I has been reset many time but nothing happens . What i need to do. thanks

    Reply
    • Hello, hard to say what exactly happened in your case. You need to check if ice maker getting power, if its not getting power then problem might be with the main control board. You need somebody more exrerienced to take a look at.

      Reply
  15. Hi Eugene,
    I want to say thank you very much. My ice machine wasn’t working and didn’t have any water in the tray. I have the ice machine where the paper clip is needed which I didn’t know what that was for until reading here. I did the test and it filled. It still didn’t freeze so I shut off the refrigerator for 30 seconds and all is working fine.

    Much appreciated,
    Gordon

    Reply
  16. I have LFX25979ST – the motor crapped out and of course there was no markings on the old one. I got what I thought was the best one that fit. It works in terms of making ice but it seems like water is overflowing as it constantly freezes up outside of the tray and gets jammed. Everything looks installed properly. The hose part is quite short though.

    Any suggestions

    Reply
  17. I have an LG GM63SGS, the ice maker was working well almost 3 years with a bottled water dispenser flojet pump, the problem now is that is making less ice, and is because only fills the back row of ice tray, all the front row of ice tray is completely empty when the ice maker does its filling cycle, the water dispenser seem to be working like always…..any help will be appreciated

    Reply
  18. My LG Ice maker isn’t working properly. It seems as though the ice is getting stuck to the custom mold plate as when I press the reset button the arm spins until it contacts the ICE but cannot rotate the cube out of the cube former. The ice maker assembly I have is Part: AEQ73209904. Currenly i removed the ice maker assembly put some warm water over the cube former and dislodge the stuck cubes (every cube in the cube former). I am now letting it dry with plans to reconnect to see if this solves it, but am not optimistic that this is a definitive solution, but merely a temporary one until the cubes get stuck to the former again. Any insight or recommendations would be greatly appreciated.

    Reply
  19. Hello Eugene,
    With your suggestions above I was able to run the test – my problem has been that there is a lot of freezing in the ice maker compartment (puddling/freezing at the bottom), with the ice blocking up on one side inside of the catcher. Upon running the test it appears that water is leaking down the back of the compartment as it is filling the tray. The tray itself does not have any blockages. Your advice? Thank you!

    Reply
  20. My LG fridge icemaker makes ice and fill the tray, but when you use the ice dispenser on the front door, the tray pops out and you have to open the freezer and push it back into place and try again. Do you know where I can find a schematic of the icemaker and it’s parts.

    Reply
    • Some of the causes: Weak water pressure, Partially clogged inlet valve (there are 2 of them, one for the water dispenser and second one for the ice maker)

      Reply
    • What is the temp inside the freezer? Usually, in the freezer, there is an ice maker fan which blows cold air into the ice maker compartment. Check that fan if its working.

      Reply
  21. Hello, and thanks in advance for your help. We have an LG LFX25974ST /04. This has been an ongoing situation for more than a year now. The lower end of the ice maker door (inside the fridge) presents condensation (that obviously eventually turns into ice). Besides this, we get big lumps of ice cubes in the tray. I pulled the rubber gasket and clean it, situation is still the same. Is the fix replacing it or something else?

    Reply
    • Hello, this is what you can do. I am not sure if it will help, but anyway… 1. Clean ice maker bottom compartment from the ice and turn water tap OFF for 3-4 days or more(usually behind the fridge) to see if any ice occur in there. If there will be still ice, then the problem with condensation. If there will be no ice, then the problem could be with the water inlet valve (behind the fridge) . Try to change the valve and see if it will make any difference.

      Reply
  22. 1 I have a lg refrigerator model LMXS27626D /01, the ice maker keeps freezing up in the clear rectangle cup that feeds the ice cube tray. Any ideas?

    Reply
    • Hi Alan, maybe inlet valve sipping water when its OFF? Inlet valve shouldn’t let the water flow, when its not energized. try to change inlet valve, I guess

      Reply
    • Hi Heriberto, You can follow this link and then type in model number of your fridge.. From the search list you will find ice-maker

      Reply
  23. Hi, When I use a paper clip to push the reset button the ice maker just keeps spinning and spinning. It will spin for 15 minutes or so. It does not fill with water. Every once and awhile it will randomly fill with water and make a bit of ice. I’m thinking it is likely the control board?

    Reply
    • Hi Jason, seems like the problem with ice-maker not with a control board. What is the model of your fridge? I can send you a link for the icamaker

      Reply
  24. I have a problem every spring/summer when the humidity rises, the ice maker stops making ice. i have read in other trouble shooting areas that the ice maker air fan will get effected by the condensation and possibly freeze up. We have taken apart the freezer twice to gain access to the ice maker fan motor and to dry it out. It will work for about 8-10 months before having the same problem. Today we are trying to let it dry/thaw on its own by unplugging the refrigerator freezer and leaving it open.

    Is there a way to stop this from happening?

    Reply
  25. I have LG model LFC25776ST/00, the ice maker is not working. I replace the inlet valve and still nothing. I reset the icemaker, which makes noise, so I assume it is good, but still nothing. What do I check next?

    Reply
    • After reset, the icemaker should be filled with water. Did it fill? If not, maybe there is a problem with ice maker itself?

      Reply
  26. Hi, I have a LG refrigerator Ice Maker with Power Switch and Tray. It’s making ice but not dispensing it in the tray. When I press Test switch, it dispenses ice and refills it with water. However, once Ice is made, it does not rotate to dump it in the tray.

    Reply
    • Hi Vivek, for me it sounds like problem with a control board, if its not working on automatic mode, but only when you press RESET. You can get a control board for your fridge here, if you live in US

      Reply
  27. My LG fridge LFX25960ST makes ice really well, too well actually. It does not stop when the ice holder is full and keeps on going. I’ve tried resetting it (on/off and unplugged the power cord)but no luck. I can’t find any other info relating to this problem.

    Reply
  28. Hey Eugene

    I have a LG ice maker with the on off switch. It only fills with water if the door to the fridge is open. It works normal other than that. So it doesn’t produce ice automatically because it doesn’t fill with water unless the door is open. I have replaced the inlet valve, main control board and the ice maker control board and still have the problem. Do you know what could be the problem? Thanks

    Reply
      • Hi Brandon, never heard about this issue before. What about light? when you close the door, the light going OFF?

        Reply
        • Yeah. The door switch is working like normal. The so the lights on the front panel come on and the lights inside go on and off. And if the door is left open the alarm goes off.

          I moved the wires around going down into the door from the top and the problem got worse ( not filling at all now). So my thought is a shorted wire where it goes into the door. What do you think? I still have water coming out of the dispenser just not into the ice maker.

          Reply
          • I have the EXACT same problem with my ice maker. Kenmore Elite 795 fridge with in door ice maker. Will not fill with water unless the door is open. It cycles normally with the door shut and I hear the valve open trying to fill with water but none comes out. If I open the door and hold the button to reset it, it will cycle and fill with water as normal.

  29. Hi. We used to get just a little water leaking out of water outlet above receiving cup, right after getting ice and water. But, usually it would fix itself (a little ice clogging tube?) Now, water seems to be seeping from near it, AND against the back wall of dispensing area. Using hand, we notice the lower shute and rubber flap below in door had a layer of thin ragged ice stuck to it. We could even feel cold air coming out into dispenser area, bec. flat not totally closed. Used warm water to dispel, but it all still leaks slowly. It seems something even lower in the door is holding water? I shake the left door and water will then trickle out. (It’s 2018 LFXS26973Z)

    Reply
  30. Thanks for the lead. I measured ice maker compartment temp, its not cold as freezer, assume it is the ice maker fan not working, order parts and replace the fan, used multi meter check the old ice maker fan is not working. after replaced the ice maker fan. now it’s making ice. (the ice maker has been replaced as well like a year ago. ) Thanks again.
    PO LIN

    Reply
  31. Eugene,
    I have the ice maker with the on/off switch. About 3 months ago my ice maker quit making ice. I can still get water, but no ice. I changed both filters, reset it and it began making ice again. Then, about two weeks ago the same thing……..can still get water, but it will not make ice. I have tried reseting and nothing happens. I can hear the beep sound, but the tray doesn’t move. Can you help me with this problem? Most of the troubleshooting resolutions are for if both water and ice dispenser aren’t working, but that isn’t the case for me.

    Reply
    • Hi Angie, when you press RESET button what is happening? Do you just hear a beep and tray won’t move right after reset? Sound like the problem with ice maker itself. Did you try to remove ice maker to see if any damage on the tray? What about optic sensors on the side, they are clean?

      Reply
  32. Hi Eugene,
    my LG ice maker is frustrating me in this hot weather.
    Its not making ice continuously. I shut off, reseted it, and changed the water filter. but it only makes one tray and that’s it.
    please help 🙁

    Reply
  33. Hi Eugene. I have a LG LMXS30776S and the ice maker is not getting any water after off/on and reset at the bottom of the ice maker. However, the water dispenser dispenses water just fine. Water pressure is also good. When I press the reset, the ice maker goes through all of the motions but it doesn’t fill with water at the end. I also hear the ice maker turning to dump ice but because there’s no water, there’s no ice to dump.
    Anyway, do you think it’s a problem with the Water Inlet Pump? I was going to try that but wanted an opinion before ordering. Thanks in advance!

    Reply
    • Probably water inlet valve malfunction. If you have a multimeter, check the resistance of the valve coils. if coils electrically ok, then pull the fridge out and reset ice maker. Come around the fridge and listen to the inlet valve, when ice maker sends a signal to fill with water. if you hear valve is humming but not filling ice maker, then this problem caused by calcium deposits in the valve solenoid. Just get a new valve and replace it.

      Reply
  34. Our LG LFX26974ST will have trouble making ice when the weather gets warm and humid. It appears that the ice maker motor is not strong enough to break loose the ice from the tray when it is ready.

    Reply
  35. My ice maker does nothing when I do the test. It doesn’t give me any water nor does it make any noise. I don’t know how to remove the ice maker and don’t want to mess anything else up.HELP

    Reply
    • Well, then call a handyman to take a look at )) Or try to search on Youtube – How To repair LG ice maker

      Reply
  36. Hi Eugene. Great article. Thank you. I just want to point out one thing though. The recommended temperature of the freezer is -4 degrees F, which is exactly -20 degrees Celsius. 4 degrees is actually -15 deg C. It will work at that higher temperature, but take longer to produce ice.

    Reply
  37. Hi Eugene. My LG ice maker suddenly stopped making ice – the tray and ice bin are empty, but the water dispenser is operating well. I have tried the paper clip reset, and the blades turn for a short while and then stop. I’ve also tried unplugging the fridge for 30 secs. Sometimes it will produce 3 or 4 ice cubes, but that’s it. Does this sound like an ice maker that needs replacing, or maybe a partially blocked water inlet? Where would I find the inlet if I needed to check it? I have just replaced the water filter, but it was overdue. Could that have anything to do with it? Thank you for this service!

    Reply
    • Inlet valve located behind the fridge where water hose connected to. And yes, inlet valve can be partially clogged by calcium deposits. Try to reset ice maker again, come around the fridge and listen for humming sound from the valve. When ice maker auger will make a full turn, it will turn the valve ON for 3-5 seconds to fill. If you will hear a humming sound coming from the valve and at the same time ice maker will not fill up, then valve partially or completely clogged.

      Reply
      • Thank you for your response. Before I pull the fridge out to look, will I be able to unclog it? Or will the valve need to be replaced?

        Reply
  38. My ice maker was producing less ice. When I checked it out, the ice maker is only filling about half way so it’s only producing about half the number of cubes that it normally makes. Any idea on what could be causing this?

    Reply
  39. Hello Eugene,
    Thanks for responding. I have an LG LFXC24726S refrigerator and in the span of 24 hours, the ice maker stopped making ice, the fridge wasn’t cooling and the freezer wasn’t freezing food. A repairman who I talked to over the phone believes it’s the compressor. The unit is just barely over two years old.

    Reply
  40. Hi,
    model LMXC23796, ice maker dumps cubes. stuck in downward/dump position, left side of tray is flush, right side seem to want to rotate to fill position, but has a gap of 1/2″ or so. As Jodi mentioned a few months ago… Jodi, ” noise that sounds like a woodpecker that last 20 seconds ” All is clear and no ice buildup. Trying reset button know.

    Reply
  41. Hello Eugene,

    My fridge is producing ice perfectly fine but when I press the dispense button on the outside of fridge nothing happens. In addition, no water water dispenses. I see lights and all buttons work. Both door sensors are working with magnet test where I see lights go off and on. Any thoughts?

    Reply
        • Hi, would like a link to the micro switch replacement as I seem to have the same issue. Pushing the dispenser switch does nothing unless held in place for several seconds (up to 15) before it kicks in. Recently had compressor replaced on this 2 year old LG (under warranty no less) as it stopped but recalled having this same issue with the dispenser before that. Works most of the time but sometimes stops unless holding in for a while for either ice or water.

          Reply
  42. My ice maker was leaking water because of lime buildup at inlet other wise working fine
    Removed unit cleaned inlet plugged back in and unit won’t do anything
    Has small paper clip reset switch
    Nothing happens
    Turned power off and back on try reset again
    Nothing

    Reply
  43. Hi – My ice maker makes a loud knocking sound. When we press up on the left side of the ice tray it stops and settles back into the correct position. Can you tell me how to resolve this issue?

    Reply
    • Having the same issue. Works fine. After it dumps the ice into the bucket it makes a horrible knocking noise. Have to open up and push up on the left side to stop it and then it will flip back and refill with water. Going to try and take out to see if something is jamming it up.

      Reply
  44. Ive got the French door LG model in the first photos. Quit making ice out of the blue. Put in new filter, new water inlet valve, still no water. Test button turns tray over normally. Drinking water comes out fine. I’m left with either icemaker itself or control board??

    Reply
    • When ice tray will make full turn, does it fill with water? For me it sounds like an issue with the control board.

      Reply
  45. Hello Eugene,

    We have a Kenmore Elite (LG) 795.72052.112 french door fridge that is having some issues making ice. Purchased new in 2013. After doing some searching on line about the similar problems I found your post here. I went and thoroughly cleaned the heat exchanger (vac and compressed air). I do this annually and it wasnt too bad. Fridge is level and seals are good and tight. Still, the ice maker is not making ice. I did a reset and what cubes were there fell from the tray, and the tray refilled with water. Fill sensors are clean. Frozen items seem to be less frozen then they should be for being set at -1. (I lowered the temp a degree to see if that would help). I also lowered the fridge temp by a degree too to see if that would help. Now the silicone gasket that feeds cold air to the ice maker used to have ice buildup around it, but that is not happening anymore. So I am thinking it may be a temp or fan issue. I just put in a digital thermometer in the freezer and will report back with temps when I have them. I wanted to get your thoughts on what the problem could be and what to consider looking at.
    Thanks,
    Adam

    Reply
  46. Hi Eugene,

    Quick update. Temp reading freezer: 17 degrees. Set for -1. Ice maker: 28 degrees. Doesn’t seem to be getting the cold air it should, and perhaps the entire cooling system is not operating properly. Any suggestions are appreciated. -Adam

    Reply
  47. Not sure if you received my other message. Kenmore elite/ LG purchased in early 2013. 795.72052.112. Ice maker not working correctly and freezer might not be getting as cold as it should. I reset the ice maker. What ice was there came out and it refilled correctly. I keep the condenser clean and vacuumed/compressed air blew it out again today. Fridge is level and seals are good and tight. Not sure what to look at moving forward, and stumbled onto your site. If you need any other info, let me know. Thanks -Adam

    Reply
    • check what is the actual temp in the freezer, if its high then, lets say -12 Celcius than ice maker will not work. Because ice maker depends on the freezer temperature.

      Reply
  48. Eugene, good evening. Thanks for the tips to troubleshoot. I have the 1st type/style of ice maker you show and am able to do the test in order to get the ice tray to rotate however it seems to bind up or get jammed on the right-hand side (as you look at the dispenser). It will rotate far enough to drop any ice or water when I test but not the full 180 degrees. You can hear the motor labor because of the tray catching the shield. Nothing appears to be off track or out of alignment. Any suggestions on what might cause the tray to bind? Thanks.

    Reply
  49. Eugene you’re amazing! How kind to help so many who are challenged with fridge whether your job or volunteer.
    My issue with fridge, French door LGLMXS30776S/01, purchased 2015. Icemaker temperamental since bought.
    Now won’t freeze/make ice. Leaks all day from ice unit and lot water on floor. Have ON/OFF switch with reset underneath.
    Troubleshooting done: Temp setting at 33 fridge, -1 freezer. Notice freezer NOT freezing food, half frozen. Cool not cold. All doors closing fine. Cleaned where rubber seals are around all doors/drawers (always do). Cleaned sensors on ice maker.
    Checked water line which assuming good, not tangled, since filling tray fine, flowing from dispenser fine into glass. Reset icemaker, rotates fine. Changed Both filters (water & air).
    Powered fridge off from power source 5 mins. Admit no longer hear icemaker noises like in past. Don’t hear water filling tray either but water indeed getting into ice tray. Any thoughts next steps? Read something earlier about a freezer fan which assuming could impact ice maker/overall temp issues? Many thanks for advice!

    Reply
    • hello Linda, seems like you have a major problem with cooling. it can be related with a compressor or sealed system. If you notice freezer not cold enough, that’s why ice maker not working. Because if the temp in the freezer noticeably high than it should be, ice maker will not work at all. Will not even try to fill with water. Buy fridge thermometer in HomeDepot and measure what is the actual temp in the freezer.

      Reply
  50. Eugene, good morning. I posted a comment yesterday but don’t seem to find it so resubmitting – apologies for any duplication.
    I have LG Model LMX5307765/03 – I notices water at the bottom of the left-hand French door and on the lip of the middle pull out drawer. As i checked the ice machine I noticed the tray itself is slightly off kilter. I have the type pictured in your 1st set of pictures. As I hit the test button, the tray will rotate almost 180 degrees. The right side of the tray seems to get jammed or binds up with the front shield. The motor labors at that point and then goes back. Nothing appears to be off track out out of position. Any insight on what might cause one side (right side) of the tray jam? Thanks in advance for the assist.

    Reply
    • Hi kevin, this type of ice makers works without tray heater, so it should twist a little bit to release ice cubes and it should come back to the initial position. The way how it looks on the picture THATS NORMAL. LG ice maker ice tray release

      Reply
      • Ok, thank you. The explanation makes sense. Thanks for the picture, that’s what mine looks like…..I’ll keep an eye on it as well as the water drip, perhaps a cube or two got away from the bucket itself. Greatly appreciate your time and input and thanks for fielding all our questions . Regards, Kevin

        Reply
  51. our French door LG frig has the external ice maker, which we have no problems with dispensing water or ice cubes or crushed ice, the issue is this annoying “wooping noise” that starts as soon as we dispense ice. anybody else getting this unusual noise or any idea how to get rid of it??

    Reply
  52. We have a french door LG refrigerator (NO water/ice dispenser on the door) and need to replace the filter for ice cubes made in the freezer. Ridiculous – but we can’t seem to find the filter compartment!
    Suggestions?

    Reply
  53. I have had an LG refrigerator for approx 6 months. The ice maker does not make enough ice. I have had LG have a company come and ck it out. The co replaced the ice maker which I didn’t think was the problem and we turn the ice plus on constantly and it still doesn’t make enough ice. It might produce enough for 2 cups if that. It does not make ice to fill the ice bucket. Help!!

    Reply
  54. Mr. Eugene, I have an LG ice maker in the bottom freezer area under the double doors (unsure of model #). I’m getting water and it’s making ice fine. The problem is all of the ice will not dump out of tray. Upon refill, with some of the ice still in tray the excess water causing major clumping in the lower bin. I have reset several times to remove the remaining ice from the tray and it will work great for a few cycles and then repeat the issue. Help me please!

    Reply
  55. I have an LG LFC25760ST Refrigerator – the ice maker is making ice but now in the past 10 days when it makes ice it’s leaking water into the ice tray, which then freezes the cubes to the bottom of the tray and other cubes. I’ve tried a few things you’ve suggested here including dropping freezer temp (from 0 to now -6 F) and cleaning the ice maker. I can’t find a way to reset the ice maker. It has an on/off switch but I haven’t found any way to do a reset. The freezer itself appears to be working fine otherwise. Any additional advice that I could use?

    Reply
  56. ICE MAKER ISSUES: SOME RESOLVED – OTHERS NOT
    LG LFXC24726S – French Door w/ Ice Tray (paper clip reboot)

    Hi Eugene –

    First a big THANK YOU for all the advice you’ve provided above – and I can’t believe how recent many of these postings are making your comments even more relevant.

    The first annoyance was YEARS of water backing up out of the ice tray, slipping down the sides freezing the ice bucket in place. This needed hot water to be poured to loosen and clean. The process was repeated often… After reading your post noting possible calcium building up in the intake valve, I looked up this video https://www.youtube.com/watch?v=iDfRblNHnQQ and thought I solved the problem – maybe I did partially.

    After reinstalling the ice machine/housing, and resetting the ice machine w/ the paper clip, I could hear and see that water was filling the tray, but after days, the water wasn’t freezing. Note that up to the point of removing the ice machine/housing to scrape off the calcium build-up in the intake valve, the machine was producing ice. Water filter is newly replaced.

    I’ve removed dust build-up on the outside vent (a lot)/condenser and noticed a quick improvement to internal temperatures (Freezer = 8F/Refrigerator = 44F) but it’s not sustained. It has now steadied at 19F/50F respectively with the outside digital panel set at -6F/33F. Still no ice.

    Next steps would be the evaporator fan for possible rent, but clueless as to how the ice machine could be working up until I removed the unit…

    Any help/assistance appreciated.

    Reply
    • Hi Peter, thanks for your kind words. Just so you know, the ice maker will not work if the temp is high then it should. Icemaker COMPLETELY RELIES on the freezer temperature. Because fan blows cold air from the freezer to the ice maker compartment. If you have a temp issue with the freezer, the ice maker will have issues as well.

      Reply
  57. It seems like you are the ice maker king – hope you can help with this one.
    Have an LG25760 ST – Stopped making water a while ago, and the unit was only making clicking noises – Tried resets and eventually tried resetting the gears based on youtube video, but still no ice. At least the water dispenser works fine.
    Finally got a replacement ice maker unit. Still no ice. Any ideas or additional part I would have to check, reset or replace?.

    Thanks in advance

    Reply
    • Hi Phil, this is what i would do: first, check if icemaker getting power and a second one try to change inlet valve. Just so you know, inlet valve have 2 solenoids. One for water dispenser and second for ice maker. They work independently. So, in your case if you got new icemaker and still no ice, try to change inlet valve.

      Reply
  58. Thanks for your reply Eugene. Understand the issue with the freezer temp but how do I fix it? Could it be the fan in the wall of the freezer needing replacement? The condenser was replaced less than 18mths ago. I hear it running…

    Thanks again for any help.

    Peter

    Reply

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