The refrigerator is the largest and the most important of all kitchen appliances in your home. It is where you store all of your perishable food items before you prepare your meals. It is also where you store leftovers and beverages for the family.
Unfortunately, there will come a time when something goes wrong and you notice that the interior temperature is not staying where it is supposed to.
Below are some common causes of why an LG refrigerator is not cooling.
- Possible Causes and Solutions
- LG Refrigerator Not Cooling Or Freezing
- LG Refrigerator Is Not Cooling Enough But Freezer Is Working
- LG Refrigerator Not Cooling And No Error Code
- How Do I Know If LG Refrigerator Compressor Is Bad?
- Why LG Refrigerator Is Not Cooling After Power Outage?
- Is There A RESET Button On A LG Refrigerator?
- LG Refrigerator Service Manual
- Is There A Recall On LG Refrigerators or Lawsuit Against LG ?
- LG Refrigerator problems (Mostly Affected Models)
Possible Causes and Solutions
LG Refrigerator Not Cooling Or Freezing
Failed Inverter Linear Compressor
If your LG refrigerator is not cooling in both compartments, this cooling problem is common for double door (french door) refrigerators and in 90% of cases is related to a failed inverter linear compressor and in 10% of cases to a failed start relay. If the freezer is still cold but the fridge section is warming up, this problem in 80% of cases is caused by restricted airflow, due to burnt defrost thermal fuse, defrost heating element, or failed evaporator fan.
This new generation of linear compressors on LG refrigerators didn’t prove themself as reliable. They fail quite often.
So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove the back panel and listen to if the compressor is running or not.
If you hear the compressor is running, but not cooling, then you have a failed compressor. In other words, it’s not pumping refrigerant in the sealed system in order to cool down the refrigerator.
But the good thing is, most of these LG compressors have 10 years warranty. So check your warranty first and then call LG Customer Service 1-888-542-2623 for help.
Compressor Start relay failed (If Not Linear Compressor)
In an LG refrigerator, the start relay is a very important part of the cooling system.
It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not at all.
You will need to gain access to the bottom part of the refrigerator by opening the back access panels.
The first thing is you need to do is pull out the refrigerator so that you can unplug it from the outlet and disconnect the water line if attached.
Move the refrigerator to a position that will allow you to open the back access panels.
The start relay will be at the bottom of the unit near the compressor, using a multimeter you need to test the relay for continuity between the start and run terminals if you don’t have continuity you will need to replace the relay.
Contact LG to find out about getting a new start relay . After getting the new part, replace it and button everything back up and plug the unit in and reconnect the water line if it was disconnected.
Check to see if the compressor is running normally.
LG Refrigerator Is Not Cooling Enough But Freezer Is Working
Dirty condenser coils
The most important part of the refrigerator’s cooling system is the condenser coils.
The condenser is where the refrigerant is contained and the coolant is circulated inside the coils.
The air inside the refrigerator flows across the condenser coils and removes the heat.
So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty.
The condenser unit is located at the bottom of the refrigerator and you will need to access it from the back of the unit.
Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far.
After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush.
If you use water be sure that everything dries before testing it out.
Condenser fan motor not working
The key to the LG refrigerator cooling system is the circulation of cool air.
A big part of that is the condenser fan which moves the air across the condenser coils which cools the air.
If you suspect that airflow is being reduced or non-existent, the possibility is the fan blades are obstructed or the fan motor is faulty.
Always check to be sure that the power is off before you work on anything that uses power.
First, check to be sure that the fan is turning freely and free of any debris. If everything looks good you should test the motor for continuity with a multimeter.
If you determine that the motor windings are the problem you will need to contact LG and get a replacement motor.
After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor.
When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place.
Give the unit time to start the cooling process and check to see if it cooled down to the proper setting.
Evaporator fan motor not working
The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator.
In most refrigerators, there is only a single evaporator system and it is located behind the freezer section.
If the air is not circulating properly it will not keep either of the sections cool enough.
Always check the fan to be sure that it is spinning freely and not bound up with debris.
If the fan will not turn you are likely dealing with a bad evaporator fan motor.
You can test the motor for bad internal windings using a multimeter and check for continuity.
You there is an indication that the windings are the problem you will need to contact LG and get a new evaporator fan motor.
If you need to replace the fan motor be sure that you unplugged the power cord and disconnect the water line if necessary.
Gain access to the back of the refrigerator to get at the evaporator motor.
Disconnect the power leads for the motor and remove the mounting bolts that are holding the motor in place.
Take out the old motor and put the new one in place and button everything back up and plug the unit in.
Temperature control thermostat not working
The thermostat is a big part of the electrical system within the LG refrigerator and it controls that flow of power to the motors (Evaporator fan, condenser fan, and compressor) that are all part of the cooling system.
If it is not working properly one or more parts of the cooling system will not function.
If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit.
The thermostat will be located at the bottom of the unit and will be easy to find. A quick way to check it for operation is to turn the knob and if it clicks the thermostat it likely working.
However, to be sure you will want to test it for continuity as you turn the knob.
If the thermostat is bad, you should contact LG and order a replacement part for your model refrigerator.
Once you get the replacement part installed and button everything back up and reconnect the water line (if you disconnected it) and plug the unit back in and test it out.
LG Refrigerator Not Cooling And No Error Code
If your refrigerator has no error codes but at the same time is not cooling, that means the main control board can not detect problems using internal sensors. This is one of the common problems with LG Linear Compressors. It seems like its running but not producing any cold.
How Do I Know If LG Refrigerator Compressor Is Bad?
If you have your compressor running (you can tell by listening to the compressor), but not cooling at all, this is the first symptom that the compressor is failed.
Why LG Refrigerator Is Not Cooling After Power Outage?
One of the reasons why the refrigerator stopped cooling after power outage is the main control board failure caused by voltage spikes. You can try to reset power by flipping breaker, but if it will not solve the cooling problem, than the control board is malfunction and you need to call for repair.
Is There A RESET Button On A LG Refrigerator?
In order to reset LG refrigerator, you need to turn power OFF for 2 minutes. This procedure will reset the main control board/motherboard.
If the first recommendation above will not help, likely LG refrigerator control board comes with a TEST button on the back of the fridge. Please refer service manual above to perform this procedure or watch the video below.
If you have LG Instaview Refrigerator, you can perform Smart Diagnosis Test as well.
LG Refrigerator Service Manual
Is There A Recall On LG Refrigerators or Lawsuit Against LG ?
There is a recall on LG refrigerators with linear compressor failure that started on September 23, 2020 for refrigerators purchased between 2014 and 2017. If you have No-Cooling event on your fridge, you can contact LG Fridge Settlement at https://www.lgfridgesettlement.com/
LG Refrigerator problems (Mostly Affected Models)
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