5 Most Common Whirlpool Cabrio Washer Problems. What To Check?

Whirlpool is a big name in appliances. One of the most popular models of their washing machines is the Cabrio.

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While this model has fewer problems than most, there are still some common fixes they require sometimes.

Today we’ll take a look at all the common problems with Cabrio washers and the related fixes. 

If Whirlpool Cabrio Washer Won’t Spin

The spin cycle is arguably one of the most important cycles in a wash. Is your Cabrio not spinning? Check these common issues:

Drive Pulley Nut

The nut that holds the drive pulley in place can become loose over time.

When this occurs it can cause your Whirlpool Cabrio washer to stop spinning.

You’ll have to locate the drive pulley and tighten the nut.

Shift Actuator Malfunction

Washers have many moving parts and endure a great deal of weight.

This means that the parts which handle motion are susceptible to cracks and malfunctions.

If your Cabrio won’t spin and is displaying error codes such as F7 or E1 you may have a shift actuator malfunction.

When this occurs, you’ll need to replace the part by following these steps:

  1. Unplug the machine and turn off all water lines.
  2. Disconnect the water hoses on the rear of the machine. Be sure to mark the hot and cold, so you don’t get them confused during reconnection.
  3. Remove the drain line from the wall to prevent it from pulling tight.
  4. Lay the washer down on its front. Be sure to rest it on a thick towel for cushioning.
  5. The part you need to access is located under the machine.
  6. Remove the shield by unscrewing the top and bottom screws. Set the shield aside.
  7. The shift actuator can be found on the left, slightly below the shield.
  8. Remove the broken part. There are two screws that hold the actuator in place. Unclip the wire harness and set the old part to the side.
  9. Install the new part. Reconnect the wire harness, and begin following the steps backward to reassemble the machine.

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Whirlpool Cabrio Washer Not Filling

It can be extremely frustrating when your washer will not fill with water.

If you are dealing with this issue, check the following two items:

Clogged Inlet Valve

You should begin by checking the water inlet hoses and screens to see if they are clogged.

The inlet hoses connect your machine to the main water supply.

There are metal screens attached in both ends of the hoses to protect your inlet valve from debris and sediment.

To check this issue, turn off the water supply to your washer.

Next, detach the hoses from the faucet and the washer.

Clear the screens of any debris that’s present. If you find they’re damaged, replace them.

Also, check the inlet valve itself to see if any debris has bypassed the screens and is present inside the valve.

If so, clean out the two ports on the valve.

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Burnt Water Inlet Valve Coils

The water inlet valve can sometimes malfunction due to burnt coils.

If you’ve previously checked your home’s water pressure and the inlet hoses, the water inlet valve is most likely faulty.

Just like most electrical components, the coils in the valve have a limited lifespan.

Over time, they can become overworked and burn out.

When this occurs, the electrical signals being sent to your washer are unable to trigger the gates of the valve to open.

To test if this is the issue you should use a multimeter to test for continuity.

If there is none, replace the part, as water inlet valves are not made to be repaired.

Whirlpool Cabrio Washer Bearing Problems

If your Whirlpool Cabrio washer is loud during the spin cycle and leaking water from the bottom, you’ve most likely got a bearing problem.

Leaking Bearing Seal

The most general cause for this is a torn tub seal.

This will cause water to leak from the seal and work its way into the tub bearings.

You’ll want to fix this as soon as possible, as it will cause your bearings to fail.

It’s a good idea to replace both the tub seal and tub bearings when this occurs.

Just keep in mind this repair is not for the faint at heart, it requires you to disassemble most of the machine.

Whirlpool Cabrio Washer OL Error Code

One of the most common codes that appears on a Whirlpool Cabrio washer is the OL error code.

The code is basically an overload error. So, sometimes it will be as simple as an overloaded machine.

If this code is present on your machine and you can’t clear it, you’ll need to check these two parts:

Bad Bearing

If the bearing goes bad it will not allow your tub to spin freely. You will generally know this is the issue if your machine roars loudly during the spin cycle.

To fix this, you will have to replace the bearing. During the repair you’ll need the tub seal bearing kit and the bearing driver tool.

Direct Drive Motor Nut Loose

If the nut on the direct drive motor becomes loose the OL error code can appear. To check this part, follow these steps:

  1. Disconnect the power cord from the wall.
  2. Turn off the water supply and disconnect water inlet hoses from the rear of the machine.
  3. Pull the washer away from the wall to allow you room to work.
  4. Loosen the screws on the access panel so you can remove it.
  5. Locate the drive motor and belt.
  6. Use an adjustable wrench to secure the motor’s mounting nut. Begin by turning it counterclockwise to loosen the nut.
  7. Hold the motor in place firmly and tighten the motor nut by turning your wrench clockwise.
  8. Keep one finger on the belt, when the belt can only be depressed about a half inch you have the right amount of tension. This may require 2 people.
  9. Reassemble the machine, restore the power, and reconnect hoses.

Whirlpool Cabrio Washer Won’t Lock

If your Cabrio washer won’t lock, it’s generally the lid lock. Here’s how to troubleshoot this part:

Lid Lock

This is one of the most common problems with direct drive washing machines.

If your Whirlpool Cabrio washer will fill with water but won’t spin, the lid lock switch is probably bad.

To diagnose this problem you’ll want to put the washer in a spin mode. Next, open the lid and insert a screwdriver into the lid switch actuator hole.

If the washer runs while you do this, but won’t run with the lid closed – the switch is bad. When you do this test and don’t get a result it may be necessary to check for continuity using a multimeter.

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Whirlpool Cabrio Washer Won’t Drain

The drain pump is the most common problem when a Whirlpool Cabrio washer won’t drain.

Drain Pump Stuck or Faulty

Here are the steps on how to troubleshoot this problem:

  1. To begin, check if the drain pump is getting voltage from the main board. You can do so by listening to see if the pump motor runs.
  2. If it doesn’t run, check the plug and wiring connections at the pump. Be sure the connections are good and the wiring harness has no damage.
  3. If there is voltage going to the pump and you can hear it the pump is probably clogged.
  4. Remove the hose that runs from the tub to the pump. Check it for blockages.
  5. Remove the pump motor and check it for debris. If it is stopped up, the machine will not drain.
  6. Check the impeller inside the pump to make sure it doesn’t wobble.
  7. If your washer still doesn’t drain, remove the hose that runs from the pump to the drain.
  8. Make sure this hose is free from debris and blockages.
  9. If your pump is getting power, and no clogs are found it’s best to replace the drain pump motor.
  10. You can also use a multimeter to check for continuity inside the drain pump. If you find none, then the drain pump is faulty.

Whirlpool Cabrio Washer Stops Mid Cycle

Does your washer stop mid cycle? Is it displaying error codes such as F1 or E2? If so, look at these items:

Error Code F1 or E2

These error codes indicates a failure in the main control of the motor control circuit. Here’s what you should do:

The first step you should take is unplug the washing machine for at least 5 minutes. Plug it back in and see if the board was reset.

If the error code is still present you’ll need to unplug the machine again and remove the back panel.

Check all wiring to ensure connections are tight and there are no damaged wires.

Also check the wiring harness on the stator to make sure it’s connected properly with no damages to wires.

If all the wiring is fine, then your motor control circuit board will need to be replaced.

To be sure this is the problem there are some diagnostic steps that will help verify the board is faulty.

This is done using a multimeter and your washer’s wiring diagram.

In conclusion, those are the most common issues with Whirlpool Cabrio washers.

Have you dealt with other issues? What were they and what did you have to do to fix it?

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99 thoughts on “5 Most Common Whirlpool Cabrio Washer Problems. What To Check?”

  1. I have a Whirlpool cabrio top loading touch screen wash machine the display only shows a – and the touch screen is non responsive I have tried power cycling it and turning off the breaker Now I’m stuck

    • Check the bolt on the direct drive motor underneath the washer, to make sure it’s not loose. If its loose, motor will shake a lot causing overload condition or something like that

      • We Have an odor coming from our washer. Is there a place to clean out build up of hair detergent lint etc.? We don’t know why it smells.

        • Its not an easy job to properly clean washer. Most residues sticks to the outer side of the stainless drum. In order to clean it properly you need to take washer apart, but not many people can do that.

    • I was led to this page to get answers for the same question. Ours has been doing that consistently for years. Sometimes it’s at 11 min, 9 min, or 6 min. We got so fed up with it we finally just bought a front loader washer and dryer after our dryer just went out. Temporary fixes from experience- shift the clothes around and press start again…sometimes I had to do this multiple times. VERY irritating and troublesome washer.

  2. Cabrio washer stops at start of rinse/spin after water is nearly drained. Control knob lights and timer flashing. Leave unplugged for about 10 minutes and it will restart after plugging in and pressing start button. Pump or is there a control board??

  3. I have a whirlpool cabrio washing machine and it won’t turn on but I can see a faint green light in the back on. Is the board bad or am I missing something?

  4. Our washer seems to have a mind of its own. I has started running with lid open – usually in the middle of the night.It stops when the stop button is pushed, but today it started again about 8 hours later. We were not washing anything today. Any suggestions?

  5. My Cabrio washer washes spins pumps out water but won’t stop pumping to start a new load or new cycle displays code DL . How do I solve the problem

    • Hi. I love My Cabrio washer had it for few years now never had a problem till now. It seems to be leaking water. Seem to not see any leaking during washing process so i wanna say its leaking when draining

  6. My whirlpool cabrio washing machine clicks while trying to sense the load in the beginning. Will not spin the load or fill up with water. It eventually stops and turns off the load within the first couple minutes. Any ideas?

  7. The washer has a water leak that sjows up at right front corner when washer used. Water leaves a poola bout 10″diameter. Is this somthing that I can fix with a new hose or clamp. How doI remove the outer panels of the washer?


  8. How do I replace the hinge on the lid of my washer? The white round piece is broken in the corner, so when you close the lid the back piece stays lifted up. The trim pieces are broken off as well. Thanks! Its mod# wtw8040dw1

  9. On the middle of waging cycle the I heard a fuss click off and machine stopped and gave an f 50
    Error . Tried replacing the relay sensor . All wires look good . Still not working
    Cabrio wp deluxe help please . Thx

  10. My cabrio throws UL every single wash with about 10 min or less left in the cycle. When it spins it shakes the entire washer and wall.

    Any ideas?

  11. Good Morning….. Our 4 year old Cabrio washer seems to barely get the clothes wet during wash. We just bought our house with this in it so we aren’t familiar with the washer.
    We run an extra rinse to make sure the soap is even dissolved. Inlet screens are clean and there is plenty of water pressure.
    To try to get more water in the machine, we set it on “deep water wash” as well but it doesn’t seem to help….
    Any ideas? We’re very disappointed with it.

    • I have the same problem. Have had this problem since the beginning. I’ve even poured water into to washer to fill and it immediately drains that water out! I’m have to wash less and less amount just to get them wet. And every cycle is on Bulky / deep water.

  12. Hi My Cabrio has a problem with the lid. When i close it and press start it just beeps i have to slam it a few times for it to engage and start. Once it locks in it works fine. Sometimes it will start the first time i press start others i have to open and close it multiple times. What could it be? Thanks!

  13. Our washer (5 years old) started violently shaking during the spin cycle. It’s not overloaded and will shake so hard that it will just shut down, no error code, and won’t finish spinning so everything is still sopping wet and doesn’t sound like it’s drained fully. It’s also not leaking or anything and lines are not plugged. Any thoughts? Thanks!

  14. Hi, Eugene. My Cabrio washer has always been loud when agitating/washing but lately it is LOUD. Like, L.O.U.D! Stopped it several times tonight to see if it was actually washing. Nope, clothes never changed position. Everything else works fine, including the spin cycle. No warning lights or anything out of the ordinary. What is your diagnosis?

    • How loud? How does it sound like? I would listen to where noise coming from. it can be 1. bearings got water 2. wheel teeth worn out when its engaging for the spin cycle . if you will spin the tub by hand will it make a similar sound? if yes, its tub bearings.

      • Hi my whirlpool cabrio washer is doing the same thing. Loud grinding noises when agitating but the tub is not actually agitating the clothes. The tub spins free by hand no noises and the fill, spin, drain functions work fine. No abnormal noises except during agitation. No error codes.

        • Check underneath the washer, bolt which holds the motor. if it loose you will have similar symptoms. Or another issue can be, when plastic transmission teeth were worn out and not providing proper engagement when agitating.

  15. Hi! Our Cabrio will only run in a casual load but takes like 3 hours … in the other cycles it will just have a mind of its own unlocking the lid, switching cycles, beeping… aside from an obvious ghost messing with my washer what are your thoughts? This unit is about 3 years old.

  16. Greetings.

    I have a whirlpool cabrio platinum which I just replaced the control board. After connecting all wired back in their respective ports and plugging it back in the washer makes a couple of sounds and seems to be working but no panel light are turning on. Have been trying to operate it without seeing any panel lights but no action. Is there a special procedure after replacing the control board? Or is the panel board ruined as well? Do the beeps and sounds when I plug it in trying to tell me something?

    Thank you !

    • I have not heard about such setup procedure. You are sure that control board compatible with your washer? maybe a different version of the board. Or you just messed up connectors

  17. My cabrio washer sounds like the drum is just going to blow out the side of my washer however it’s only if I try to do normal cycle an the high spin. I have to use quick wash low spin all the time . The drum itself is sitting level an doesn’t appear to be leaning any more to one side than the other. Seems to move fine manually as well. Any advice on what I should check?

    • Hard to say without hearing what the issue can be. Maybe its tub bearing, the suspension is worn out or something got loose. But i guess, this issue related to the suspension

  18. My Cabrio is out of balance. When it spins the tub goes from side to side. I do not have a manual to check out problem solving. The washer came with the house when I bought it 10 years ago. Can you advise me on how to fix this problem? The model # is WTW67007W1 , Type 580, Ser. CW 0971298.

  19. My Cabrio starts off fine but when the rinse cycle starts it just pours water from front left side underneath. What could be the cause of this?

  20. My Cabrio started making a loud knocking sound during the start of a wash cycle of just a few clothes. I found all the clothes on one side of the tub. I restarted and watched as the impeller seemed to be pushing everything to one side. Then the loud knocking started again. I have unplugged, restarted, and the same thing happens, so I gave up. And then I started reading reviews that Whirlpool’s Cabrio HE is famous for the impeller failing. I’m just curious if it’s worth fixing. This machine has seen little use over the 5 years I’ve owned it, because I don’t generate that much laundry, so it’s a little upsetting to have to be considering buying a new machine. And, sadly/regrettably, I bought the 5-year appliance protection plan, and can’t find my paperwork, and neither Whirlpool or Lowe’s can assist. Can you est. the cost of impeller repair? Thank you!

    • You meant agitator? I dont think that there is problem with that. For me it sounds like suspension rods issue, as long as goes out of balance. But you definitely needs Appliance tech to come to have a look at.

  21. My whirlpool cabrio type 580 wtw8100 the settings for the load on the control panel are changing after the wash cycle has started. Meaning: the casual cycle setting g shows 45 mins med soil, med. Speed warm water
    As it begins to wash it will show 65 mins, light soil, cold water, and change the 3 settings continuously for about 1 min
    I have had it read all setting and times as I was starting a load
    Then i shut it off and it would not come back on…then was normal until the ghostly activity today. The warranty of course went out 1 yr ago. Purchased 2014, I recorded the activity today can’t find anything anywhere in troubleshooting.

  22. {Several issues with my Cabrio Washing Machine} Yes Its To Smart. To Many For This Site!
    But I’m More Intelligent When I Need To Wash My Things Twice! Its Time To Send It To The Dump.
    No Mechanic Should Even Think About Removing Dirt Or Even Grease From Your Stuff .
    Peace of Junk Waist Of Money!!!!!
    Eugene Great Work Your Doing Keep It UP

  23. My cobrio washer leaks water from the right side of the lid when it starts. Then it stops and goes thru all cycles fine. This is the second day in a row ‘‘this has happened?
    Thanks for your help

    • There is a filler tube facing down into the tub (where water is going in), make sure its not damaged. Or water inlet valve is leaking (not sure about it, because the inlet valve located on the back)

  24. Hello. I have a whirlpool cabrio platinum model #WTW8500BE0 SER C40170349. I just used it a few days ago and it worked fine but now all it does is beep 3 times every like 30 seconds no lights or error codes pop up. I tried unplugging it and plugging it back in and the lights flash and it starts beeping again. If i hold the power button down itll beep 3 times but 2 short beeps and 1 long beep. Could you please help me I habe 4 kids and cant afford a new washer right now.

    • Did you choose the right cycle for it? Did you check what cycle use softener? If everything you are doing ok, then i can be failed water inlet valve.

    • This error code indicates excessive detergent suds occurred during the cycle. This could be caused by using too much detergent or not using High Efficiency (HE) detergent.
      The washer will not be able to spin out water with the excess suds.

  25. I’ve had The Whirlpool Cabrio Model 6AWTW5550XW for a few years now, could be 7 yrs. I probably wash an average between 1 to 3 to 4 washes a week, the problem that I have is, when I load up the washer 3/4 full and, it’s only a few times especially with the sheets, it washes but, when it comes to the spinning, it shakes and brings all the washing on one side resulting no spinning and, what I need to do, is to rearrange the washing and put it on Drain and Spin and it’s annoying. Why is this happening? I looked after my washer and is still looking as new I use a cup of chlorine every 1st of the month to keep it clean, thinking of replacing the washer with another brand.

  26. When our Cabrio fills with water our pipes make a knocking sound. We have had arrestors installed but it still makes the knocking sound. The plumber said he believes it is something in the washer. Like possibly a sensor. Any thoughts?

    • The plumber doesn’t know what he is talking about. There is no sensor that can cause this sound. On the washer side, there are only a water valves (or solenoids and its not a sensor) that opens up or closes down when needed. Maybe those solenoids close too fast, causing an immediate pressure change in the water line. You just need to find a pipe which is too close to the wall. When pressure changes, the pipe kinda bends a little and hits the wall. This is where sound coming from

  27. My Cabrio model WTW6200SW2 gets stuck at the 40 minute. After 2 or 3 minutes we pause it, open and shut the door, hit start and it goes in normal cycle show 39 minutes, and continues down thought the normal cycles and time displays.

  28. I have a Whirlpool Cabrio washer that started flashing error codes F6 & E3 alternately about 5 to 10 minutes into the cycle. After consulting this website, I followed the recommendation to pull the plug for 5-minutes. After a 5-minute wait, I inserted the washer power cord into the same outlet, then pressed POWER button on the far left side of LCD panel. No response at all! No lights, no sounds, nothing. Next I visited the electrical panel. “Washer” circuit breaker had not tripped, but I reset anyway to be sure. Back at the washer, still no washer response. Any ideas?

      • After my Whirlpool Cabrio washer sat overnight, I pressed the power button this morning and the washer LCD panel turned on while continuing to flash F6 & E3 error codes. Maybe not as severe as a control board failure? Where can I find out more about the F6 & E3 error codes? Thanks.

        • Sorry Edward, i dont have any troubleshooting guide about this error code. F6E3 communication error between user interface and control board. . Remove ribbon cable from the user interface and control board, and clean connectors with alcohol. I’ve seen them sometimes oxidized

  29. My Cabrio washer sounds like there is water outside the drum. The water completely is gone but the clothes are still soaked. I tried to run it on a drain and spin cycle and it sounds like a freight train. Any solution for this?

    • if clothes are still wet, thats mean there was no spin. Something wrong with transmission or clutch. You need to call a technician to look at

  30. My washer just gets stuck in the middle of the load. It sits there making the normal churning noise, but never changes, the clock remains on the same time for minutes on end. Have to turn it off and let it drain, then run a rinse and spin. What to do?


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