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“My BRAND NEW fridge is not cooling!” Here are a few steps to get things up and running… so you can CHILL OUT with your new Samsung Refrigerator.
Nothing is more disappointing than taking a brand-new fridge home, only to find out that it isn’t cooling properly. This can be especially frustrating if you’ve just purchased an expensive Samsung fridge and expected top-notch performance. So why isn’t the fridge cooling? Before you call tech support, make sure you check that it isn’t in “Cooling Off” Mode.
The Cooling Off Mode, also known as Demo Mode, is a feature that stores use to conserve electricity while the fridge is on display in the store. This means that when you first turn on your fridge, it may not actually be set to cool down. To fix this, simply press and hold the “Power Freeze” and “Filter Reset” buttons for 3 seconds to deactivate the Cooling Off Mode.
In this article, we’ll discuss further why a brand-new Samsung fridge might not be cooling, why stores use Cooling Off Mode, how to change the settings, and how to set your own internal temperature. We’ll also provide troubleshooting tips and helpful advice for any future issues you might encounter with your refrigerator. So, let’s get started!
Why Stores Use Cooling Off Mode?
When you go shopping for a refrigerator, you’ll notice that the store keeps dozens of models on display. In order to conserve electricity and save money, stores will put each fridge into Cooling Off Mode as soon as it’s brought in from the warehouse. This mode helps reduce energy costs by temporarily disabling the cooling system until the customer is ready to purchase the refrigerator.
Unfortunately, this can lead to confusion and disappointment for some customers who don’t realize that their brand-new Samsung fridge needs to be reactivated before it can actually cool down. If you take a display model home and fill it with groceries, you’ll be shocked to find that your food won’t cool down and could even go off.
Luckily, it’s quite easy to reset your fridge. Simply press and hold the top two buttons on the left side of the front fridge panel. These should read “Power Freeze” and “Filter Reset” but the wording may vary from model to model. If you don’t hear a beep, press and hold the same two buttons along with the top right button (“Fridge Power Cool”).
Read: 5 Reasons Why Samsung Fridge Not Cooling + Service Manual + DIY Heater
How to Check Your Fridge’s Cooling Settings?
If you’ve already deactivated Cooling Off Mode but your Samsung fridge still isn’t cooling properly, then it might be a good idea to double-check the cooling settings. Depending on the model you have, you may be able to manually adjust the temperature of your fridge via the control panel. To do this, simply press and hold the middle button on the left side of the front panel.
This should allow you to toggle between the “Freezer” and “Fridge” settings on the top left and right side of the panel. If you continue to hold the middle left side button, you can alternate between Celsius and Fahrenheit settings while viewing the internal temperatures.
To raise or lower the temperatures, press the + or – located just below the “Freezer” and “Fridge” buttons. The temperatures will drop according to Celsius measurements but you can still view them in Fahrenheit to get a clearer understanding of your fridge’s internal temperature.
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Read: Why Samsung Fridge Is Making “JackHammer” Noise?
How to Adjust the Temperature Settings on a Samsung Fridge?
In addition to the manual temperature adjustments mentioned above, many Samsung fridges also feature Smart Technology that allows you to control the temperature settings from your smartphone or tablet. To access these features, simply download the SmartThings app on your device, sign in with your Samsung account, and select your refrigerator from the list.
Once connected, you’ll be able to adjust the temperature of your fridge remotely, as well as monitor its internal temperature and energy usage. You can also view any alerts or notifications sent by the fridge, such as when the door is left open or if there’s an issue with the cooling system.
To What Temperatures Should You Set the Fridge and Freezer?
To ensure that your food stays properly stored, it’s important to make sure that you set your fridge and freezer to the right temperatures. The ideal temperature for a fridge is between 37 and 40 degrees Fahrenheit, while the ideal temperature for a freezer is between 0 and 5 degrees Fahrenheit.
Read: 3 Ways To Fix Samsung Fridge Not Cooling After Power Outage
Troubleshooting Tips (New Fridge is Not cooling)
If you’ve already checked and adjusted the temperature settings on your Samsung fridge but it still isn’t cooling properly, there could be a few other issues at play. Here are some troubleshooting tips that can help you identify and solve the problem:
- Check the power source: Make sure the outlet the fridge is plugged into is working. If the outlet isn’t powered, try plugging it into a different outlet or checking the breaker.
- Make sure the vents are clear: If the vents are blocked by dust or debris, they won’t be able to properly circulate the air and the fridge won’t cool down. Be sure to remove all styrofoam and packaging around the fridge that might keep it from working properly.
- Check the condenser coils: If the condenser coils are dirty or clogged, they won’t be able to properly transfer heat and the fridge won’t cool down. Clean the coils with a vacuum and brush. This should not be an issue with a new refrigerator.
- Check the door seals: Make sure the door seals are tight and not letting in any warm air. If the seals are loose on an older refrigerator, replace them. If they are damaged on a new appliance and the new fridge is not cooling, check your warranty or contact the store where you purchased.
When to Contact a Professional Repair Service?
If you’ve tried all of the above steps but your Samsung fridge is still not cooling properly, then it’s time to contact a professional repair service. A trained technician will be able to diagnose the problem and offer solutions to get your refrigerator back up and running.
In some cases, the technician may suggest replacing certain components or parts, such as the compressor or evaporator fan motor. It’s important to remember that attempting repairs yourself can be dangerous and may even void your warranty, so we recommend calling in a professional whenever possible.
Read: 5 Reasons Why Samsung Fridge Evaporator Fan Is Not Working
The Bottom Line
A brand-new Samsung fridge not cooling is a common issue that can be easily resolved. Before calling tech support, make sure you check that the fridge isn’t in Cooling Off Mode. If you’ve already deactivated this mode, you can adjust the temperature settings manually or via the SmartThings app. Leave the doors closed for a couple hours and then check again.
If your fridge still isn’t cooling properly, it’s time to contact a professional repair service. A trained technician will be able to identify and solve the problem and get your refrigerator running again. Be sure to check your warranty paperwork for details or contact the store directly.
