Why Samsung Fridge Not Dispensing Cold Water? Here Is Why

Need a cold drink and your fridge is not dispensing water? Many Samsung refrigerator models come with a built-in water dispenser. It works by taking water in through the back of the appliance, filter it, and then keep it chilled. Pushing the dispenser’s lever starts the water flow straight into your cup.

When cold water doesn’t come out of the dispenser, start by checking that the fridge does indeed have a water supply. Then, check the display to ensure that the Child Lock feature is disabled. The water filter must also be clean and aligned correctly. If the problem persists, check for a failed dispenser switch or faulty water inlet valve.

This is a problem you can troubleshoot on your own without necessarily calling a technician. You can learn how to do that by reading this guide and discovering the solutions you can use.

How Do You Troubleshoot A Samsung Fridge Not Dispensing Cold Water?

The best way to solve the problem you’re facing is to take an organized approach towards troubleshooting it. That means starting with things that are easier to check before moving to more technical issues that require more time, effort, and money to resolve.

This is a step-by-step process you can use to find out why your refrigerator isn’t dispensing cold water and what you can do about it.

Step 1: Check The Water Supply

As you read above, it’s best to first check the easiest things. In this case, you’ll want to start by checking your fridge’s water supply.

The water dispenser (and the ice maker, for that matter) gets its water supply from behind the refrigerator. There, the appliance connects to a water line with its shutoff valve.

What you’re looking for is to see if that valve is closed. If that’s the case, your fridge is not getting the water it needs, and that’s why the dispenser does not give you the cold water you want.

What to do: Firstly, you must ensure that the water supply valve is fully open. The valve must never be opened partially, so double-check that it’s fully open to ensure enough water can flow through.

Then, check to see that there is water flowing through that valve. You can do so by testing the fridge’s water dispenser or a nearby tap. That way, you can be sure that your home doesn’t have any water supply disruptions.

Read: 5 Reasons Why Samsung Fridge Not Cooling + Service Manual + DIY Heater

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Step 2: Disable Child Lock

child lock not dispensing cold water

Suppose there are no problems with your water supply. In that case, the next thing to consider is the Child Lock on your fridge.

The Child Lock is designed to, as the name suggests, prevent children from handling the refrigerator and changing its settings. It also prevents them from using the water dispenser by disabling it altogether.

When the Child Lock is enabled, the water dispenser won’t do anything when you try to use it.

You can confirm this by looking at the fridge’s display. Most models will show a padlock icon to indicate that the Child Lock is enabled.

What to do: You can disable the Child Lock by pressing and holding the corresponding button for at least 3 seconds or until the padlock icon disappears. 

Please refer to the owner’s manual for guidance if that doesn’t work. Some models might have a different procedure to enable and disable the Child Lock feature.

Then, test the water dispenser to see if it will release cold water when you use it.

Read: Why Samsung Fridge Is Making “JackHammer” Noise?

Step 3: Inspect The Water Filter

So far, you’ve seen that water flows into your fridge through the back of the appliance. Then, it gets chilled before flowing through the dispenser and falling into your cup.

As water travels through your refrigerator, it passes through a water filter. That filter removes dirt, debris, and other impurities from the water to make it safe to drink.

Unfortunately, that filter can stop water flow and prevent anything from coming out of the dispenser.

That happens in two ways:

  1. The water filter gradually becomes dirty. As it becomes saturated with impurities, it restricts the smooth flow of water to the dispenser until one day when it stops that flow entirely.
  2. You must install the water filter correctly to ensure water can flow through smoothly. If it’s misaligned or otherwise incorrectly installed, it will prevent water from flowing through.

In other words, the water filter must be clean and aligned correctly to ensure that water will flow from the dispenser.

What to do: Firstly, shut off the water supply and drain the system by pressing the dispenser lever. Then, remove the water filter from inside the refrigerator.

The filter is meant to be replaced every six months. If you haven’t done that in a long time, it’s likely saturated with impurities and must be replaced with a new one.

However, if the filter is still clean, you must reinstall it correctly according to the owner’s manual. Aligning it correctly will restore water flow to the dispenser.

Read: 3 Ways To Fix Samsung Fridge Not Cooling After Power Outage

Step 4: Test The Dispenser Switch

Suppose none of the steps above help, and all the components in your refrigerator are working correctly. In that case, you must test the dispenser switch to ensure it works correctly.

The switch could have worn out or suffered another electrical fault. As a result, it won’t signal the dispenser to release cold water even when you push the lever.

What to do: When a dispenser switch is worn out, the only option is for you to replace it with a new one. That process involves opening the dispenser’s front panel to access the switch to remove it. Then, you can install an identical replacement.

Read: 5 Reasons Why Samsung Fridge Evaporator Fan Is Not Working

Step 5: Check The Water Inlet Valve

When all else fails, it’s time to consider the water inlet valve. That’s the valve behind your fridge that connects to the water line. It opens and closes to let water in before it’s filtered, chilled, and sent through the dispenser.

The water inlet valve’s moving parts can become stuck, preventing it from opening to let water in. Besides that, the valve might also fail electrically and not respond to the fridge’s signals to open.

What to do: Water inlet valves don’t fail often, but when they do, it’s best to replace them entirely. That way, you can rest assured that your problem will be solved.

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Read: Why Samsung Fridge Water Dispenser Keeps Running?

Final Thoughts

The water dispenser on your fridge works in a very straightforward way. So when it doesn’t dispense cold water as it should, start with the easiest things to troubleshoot: the water supply, the Child Lock, and the water filter.

Only then should you troubleshoot for a technical error like a failed water inlet valve or dispenser switch.

Finally, it simply takes TIME to cool the water. If you are filling big jugs of water or small glasses regularly, you will get water closer to ground temperature. If the water coming out of your pipes is hot from summer heat, it will take longer to cool. Give it time to catch up.

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