Samsung Refrigerator Error Code 14 C – Troubleshooting Guide

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Seeing error codes on your Samsung refrigerator can be pretty stressful, but don’t worry, we’re here to help. For example, suppose you see the 14 C error code on your Samsung fridge. If that’s the case, then you’ve come to the right place.

The 14 C error code refers to a problem with the ice maker sensor. It’s most likely caused by a loose wire harness, a faulty ice maker sensor, or a failed main control board. Once you’ve replaced the faulty part, you can reset the fridge and continue using it as you usually do.

Keep reading as we dive deeper into this error code and what you can do to fix it.

What Does The 14 C Error Code Mean?

The 14 C error code that you see on your Samsung refrigerator means that the appliance has detected an error with its ice maker sensor.

This problem won’t prevent the rest of your fridge from working correctly. However, it can stop the ice maker from working correctly. So, if the ice maker is essential to you, you’ll want to resolve the problem as soon as possible.

What Does The Ice Maker Sensor Do?

This temperature sensor is critical for the overall functioning of the ice maker. The sensor is designed to continuously measure the temperature of the ice maker compartment and send that information to the fridge’s main control board.

So, if the ice maker is too warm, the sensor will trigger the compartment’s fan to turn on and bring down the temperature. Once the compartment is cold enough to produce ice, the sensor will cause the fan to turn off until it’s needed again.

Read: Samsung Refrigerator Error Code 40 E – Troubleshooting Guide

What Causes Ice Maker Problems, And How Do You Fix Them?

As mentioned before, the 14 C error code is related to a problem with the ice maker’s temperature sensor. This could be a communication issue caused by a problem with the wire harness that connects the sensor to the rest of the fridge. Besides that, the ice maker sensor itself could be faulty, or the main control board has failed.

This section will dive deeper into each of those possible reasons and what you can do to fix them.

Read: Why Your Ice Maker Is Making Grinding Noises

Wire Harness Isn’t Connected Properly

What it is: A wire harness is made up of several wires, and electrical connectors wrapped together with the same insulation. In this case, we’re talking about the wire harness that connects the ice maker sensor to the rest of the refrigerator.

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Through the wire harness, the main control board can send power to the ice maker sensor. In return, the ice maker sensor sends signals back to the control board, telling it how cold the ice maker compartment is at any given time.

How it fails: In this case, the wire harness could be causing problems simply because its connector wasn’t installed firmly or has somehow come loose. When the sensor’s wire harness is loose, electrical power and signals can’t flow through smoothly. As a result, the fridge will recognize this as a problem with the ice maker sensor.

How to fix it: To fix this, check that the wire harness is connected firmly. You can do this by removing the wire harness connector entirely and inspecting it for any dirt, dust, or debris that might prevent it from connecting firmly.

Then, push the connector back into place firmly. Once you’ve done that, the sensor can then communicate clearly with the rest of the fridge by receiving the power it needs and sending signals back to the main control board.

Faulty Ice Maker Sensor

What it is: The ice maker sensor is designed to measure the temperature in your fridge’s ice maker compartment. Doing that lets the fridge’s control board know whether or not the compartment is cold enough to make ice.

Temperature sensors like this one are made of materials that are sensitive to heat. So as the temperature rises or drops, so too will the electrical resistance of the sensor. The main control board will measure that electrical resistance to understand the exact temperature of the ice maker compartment.

When it senses that the compartment is too warm, it will signal the control board to turn on the evaporator fan to force cold air through. Once the compartment is cold enough to produce ice, it will signal the control board to turn off the fan.

How it fails: As mentioned above, sensors like these rely on materials that conduct heat to measure the temperature in the ice maker compartment. Over an extended period, those materials can wear out and prevent the sensor from working correctly.

When that happens, the sensor will have problems measuring temperature accurately, if it can measure anything at all.

How to fix it: When the ice maker sensor becomes faulty, you must entirely replace it with a new sensor. Unfortunately, the sensor cannot be repaired or restored to good working order.

To do this, you’ll first need to remove the ice maker from the fridge by unthreading the screws holding it in place. Once it’s free, disconnect the wire harness that’s attached to the ice maker assembly.

Next, remove the bracket that holds the sensor against the ice maker assembly. That will allow you to detach the existing sensor and install the new one.

Finally, reattach the ice maker assembly inside the fridge.

Read: 3 Reasons Why Samsung Fridge Is Not Making/Dispensing Ice

Failed Main Control Board

What it is: The main control board is responsible for controlling all components in your Samsung fridge. Besides sending electrical power to where needed, the control board also sends and receives electrical signals from those components, including the ice maker temperature sensor.

The main control board is a printed circuit board (PCB) with plenty of tiny components. Each of those components communicates with different parts of the fridge, such as the ice maker sensor.

How it fails: The main control board most likely fails due to electrical faults. For example, a power surge or short circuit will damage components on the board and cause problems for specific functions of the fridge, such as the ice maker compartment.

When those components fail, the main control board will not communicate with or control the ice maker sensor.

How to fix it: Whether a small part of the main control board or the whole part has failed, the board itself must be replaced. The board can be accessed from the back of the fridge, where its housing is concealed behind an access panel.

Firstly, remove the screws that hold the panel in place. Once you’ve opened the panel, you’ll see that the board has plenty of wire harnesses attached to it. Take a photo of those wires to use as a reference later.

Next, remove the wire harnesses and the board from the fridge. You can then push the new board into place and then reconnect all of the wires correctly. Be sure to use your photo from before as a reference to avoid any mistakes.

How To Clear The 14 C Error Code

The 14 C error code will only be cleared once you’ve resolved the root cause of the problem. Once that’s done, you can reset your Samsung refrigerator to clear the error code and test that the ice maker sensor is working correctly.

How To Reset Your Samsung Refrigerator?

Resetting your Samsung fridge is a straightforward process sometimes referred to as ‘power cycling’. To do that, follow these steps:

  • Firstly, disconnect the fridge from its power source (e.g. wall socket or circuit breaker).
  • Next, leave the fridge alone for at least five minutes to clear its memory.
  • Lastly, reconnect the fridge and turn it on.

How To Test Your Samsung Fridge After Fixing The Ice Maker?

After fixing and resetting your fridge, you’ll want to test to ensure that the ice maker is working correctly. To do that, leave the fridge for at least 2 hours and see if the ice maker is producing ice normally. At the same time, check to see if your Samsung fridge is displaying the same error code again.

When you see that ice is being made normally and the 14 C error code hasn’t returned, that means the repair was successful.

Read: Refrigerator Ice Maker Not Working? Here Is How To Fix It

How To Read Other Error Codes?

You can also check for other error codes by running the fridge’s self-diagnostic mode. Press the Energy Saver key and Lighting key together and hold for 8 seconds. Once you hear the ‘ding-dong’ noise, the fridge will display any active error codes (if any).

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