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There’s no question about it. Samsung is one of the leading brands in household appliances, especially when it comes to their washers. While they outperform their competitors, they sometimes leak after being in use for a while.
Top reasons why Samsung washer is leaking include a faulty water inlet valve, a problematic drain pump, a clog in the drain filter, damaged door seal, or soap dispenser hose is blocked. This guide will discuss issues with both front and top load washers.
If your Samsung washer is leaking, you will identify the root cause based on where the water is coming from. We will explore primary causes by location.
Samsung Washer Is Leaking From Door: Gasket/ Seal
Suppose your Samsung washing machine is leaking water specifically from its door. A possible reason for that could be due to a problem with the door gasket (door seal).
What it is: The door gasket or diaphragm on a washing machine ensures that all of the water stays in the washer when the door is closed.
Typically, manufacturers use silicone rubber to make the door gasket which creates a tight seal between the closed door and the washer’s body.
The gasket is round in shape and wraps around the entire door, ensuring that no air or water passes through when it fills all the space between the door and the washer.
Why it fails: Suppose something were to get stuck on the door gasket. That would be a problem, as it takes away its ability to form a tight seal when the washer door is shut.
Over time, things like excessive detergent could cause a buildup on the gasket. Other items like coins and socks can also get stuck on the gasket, creating just enough space for water to leak out onto your laundry room floor.
But probably the most common cause is when the door gasket been damaged or torn off, usually when you pull clothes out with the zippers and that zipper stuck on the edge of the gasket and tear a piece of rubber.
How to fix: Fixing this problem is very easy. All you’d have to do is visually inspect the gasket for any large objects stuck onto it. You’ll then want to wipe the entire door gasket clean with a cloth to remove any residue build-up.
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Suppose the door gasket is damaged or torn. If that’s the case, then you’ll need to replace the gasket entirely.
Samsung Top Load Washing Machine Leaking Water Underneath
When water leaks from the bottom of your Samsung top load washing machine instead, you may have a damaged drain pump inside.
What it is: The drain pump is a component inside the washer that helps to remove all of the water when necessary.
That pump typically turns on during or after the spin cycle when the machine needs to remove moisture from your clothes and let it all out the drain hose.
Why it fails: With a top-load Samsung washer, you’ll find that the drain pump is on the lower half of the machine.
Over time and with a lot of wear and tear, that pump can get cracked or otherwise damaged. While it tries its best to pump water out to the drain hose, it could end up spilling water onto the floor instead.
In most cases, you’ll only notice this when you see a big puddle on the floor of your laundry room.
How to fix: Cracks and damage on the drain pump aren’t fixable, so you’ll need to purchase a new pump to replace it. Most people may prefer to hire a technician to fix it for them, but you can also do it yourself if you have the know-how and the patience.
Replacement pumps are available on Amazon for around $21. The entire drain pump assembly runs about $86. Click Here. Double check model number before ordering and keep your user manual handy during the replacement process.
Follow these steps to replace it yourself:
- Disconnect the power supply
- Remove the access panel so you can reach your drain pump
- Before you remove the electrical connectors or water hoses, be sure to place a cloth underneath the pump. There will probably be leftover water inside that’ll spill out as you remove the pump.
- Remove hoses and disconnect the electrical component
- Place the new pump in the same position as the old one, reversing these steps. Reconnect the electrical connectors and hoses.
- Replace the access panels and test it out! Keep towels handy, just in case you didn’t get hoses tight enough.
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Samsung Washer Leaking From Drain Filter
Sometimes, it’s easy to think that the leak is coming from the bottom of your Samsung washer. Upon closer inspection, you may notice that the water is coming out from the bottom filter rather than under the washer’s body. The filter is on the back, as pictured below.
The filter housing may be leaking out because the drain filter is either clogged or not installed correctly.
What it is: Towards the bottom of every Samsung washer is a debris or drain filter. It is designed to filter out any debris or foreign objects that might have somehow ended up inside the washer.
You can find the debris filter behind a small panel that keeps it out of sight. Many people tend to forget that it’s there until water starts leaking out from it.
Why it fails: When you notice water leaking out of the bottom filter, there’s a possibility that the filter wasn’t installed correctly, or that it has become clogged.
Perhaps the filter wasn’t screwed on tightly enough after the last cleaning. Or, the buildup inside had become thick enough to block water from flowing correctly.
How to fix: Open the panel that covers the bottom filter and take it out.
Firstly, empty and clean the filter to ensure that nothing is clogging it. Then, inspect the filter’s housing to ensure that there are no clogs there either.
Once any obstructions are removed, you can screw the debris filter back in place. Be sure that it’s appropriately oriented to create a tight seal that prevents any more water from leaking out.
Samsung Washer Leaking Water From Soap Dispenser
A much more noticeable leak typically happens at the washer’s soap dispenser. That’s the drawer where you pour your detergent and the fabric softener that you use as part of your laundry cleaning.
Here, water may spray out of the soap dispenser because the water pressure is too high, or because the dispenser hose connected to the tub is blocked.
What it is: On your Samsung washing machine, the hose drawer tub is the part that leads from the soap dispenser into the tub or drum.
It’s essentially the tube that directs all the detergent and fabric softener into the tub to wash your clothes.
When the water makes its way into the washer, it’ll go through the soap dispenser to dilute your detergent and softener and let the entire mixture flow into your washer drum.
Why it fails: There are several reasons why water may leak from your soap dispenser. The first could be that the water pressure coming into it is simply too high.
As mentioned before, water flows through your soap dispenser before going into the drum. If it cannot cope with the water pressure, water will come spraying out of that part of the machine.
Also, you may also have a blockage or a clog in the soap dispenser hose. While many things could clog this part of the machine, the most common cause is detergent overuse.
Over time, that could cause a buildup in different parts of your Samsung washer, including the hose drawer tub.
How to fix: Luckily, this type of leak is somewhat easy to resolve. If the water pressure is too high, you can simply turn down the tap leading into your Samsung washer. As your machine starts to fill up, adjust the faucet to find the perfect level that your machine can take without spraying water out of the soap dispenser.
Clearing a clog in the hose drawer tub will depend on what’s blocking it.
Suppose it’s blocked by something hard like a piece of candy or a rock. Then, you’ll need to unplug the machine and take off its cover to remove the item manually.
We have seen several times when the detergent cap seal falls into the soap dispenser, blocked hose and caused the leak from the dispenser.
However, if the block is caused by undissolved detergent or softener, you can just focus on diluting it.
Pour slightly hot water into the dispenser at a slow rate. That will help to dissolve any detergent buildup along the way.
If you have a habit of using too much detergent, the odds are that there’s buildup elsewhere in the machine.
Run a self-cleaning cycle if your machine has it, or run an empty wash with the hottest water setting your machine can manage. That will help you prevent further problems related to detergent build-up.
Samsung Washer Leaking From The Back Vent
Excessive detergent use can also cause another type of leak. This time, the leak could come out from the back vent of your Samsung washing machine.
What it is: Samsung washing machines have what’s called a Safety Air Vent. Much like the vent on other appliances like your dishwasher, this helps regulate the airflow and pressure inside the washer when in operation.
Why it fails: Believe it or not, the top reason there’s a leak coming from the back vent is an overuse of detergent. You see, using too much detergent in a washing machine causes it to build up in many different places.
That residue can spell all sorts of trouble because of how it builds up over time.
Sometimes, the problem is that there are too many suds in the washing machine. Well, those suds have to go somewhere, and they typically find their way out of the rear vent of your Samsung washer.
How to fix: Dealing with detergent residue is very easy, though it may take some time.
What you’ll have to do is dilute all the residue so that it flushes out without causing any problems. To do that, you’ll need hot water.
These days, many Samsung washer models have self-cleaning cycles. The cycle consists of the highest temperature settings your machine can manage plus a lot of agitating to get all that residue loosened up and diluted.
You’ll need to repeatedly run a few of these cycles until you see that there is nothing more coming out from your washer’s back vent.
Suppose your washing machine doesn’t have a self-cleaning option. In that case, you can do it manually by running your washing machine empty with the highest temperature setting. Do this for as many times as you need to clear the residue.
Oh, and be sure to use the correct amount of detergent in the future!
Conclusion
All-in-all, Samsung produces some of the finest washing machines you can find today. With a little know-how, you can troubleshoot any leaks and sort them out yourself without having to pay for a technician to come in and do it for you.
I’m having leakage issues when using the hot water option. The leak appears to be at the bottom left and the resulting spill is soapy water. No issues when using cold water only. Thoughts?
my Samsung 17 kg wash and dry leaks from underneath the the machine the moment water starts filling into the drum at the beginning of a cycle. All the water leaks out. The leak is not from the debris filter.
Our front load washer started stopping mid rinse or spin cycle, and leaving from the little white valve looking think in the back. It’s towards the top of the back panel, above the metal cover. When it does complete the cycle, after we’ve stopped and started it a few times, it usually has a lot of suds. We use tide pods and only one tide pod per load, even large loads. This happens with all size loads.
Samsung front loader started leaking during draining I’ve replace hoses and checked pump housing nothing out of the ordinary. Why would it still be leaking (almost all of the water that was in the tub) only while draining?
Can you please tell me why my Samsung washing machine only leaks on a eco drum clean only
I have a Samsung washing machine that appears to switch itself on and fill with water with the door open, why?
Hi. I’ve got a top loader and there appear to be a slow drip coming from the top when the hot water supply hose connects. The connector and hose are dry but the is a slow drip the seems to be coming from just further inside from the threaded connection and is dribbling down the back if the machine. Any advice? Thanks
Does it leak even when the machine is off? If yes, seems like the water inlet valve is not able to keep water pressure.
try to replace it and see if it will solve the problem
I have an interesting one. We have had our Samsung washer for several years, but there has been 3 times when we have gone to put a load in it and there is water pooling in the drum. We drain it, run a load and it’s fine. Google turns up many leaks, OUTSIDE, but few inside. And if they are inside, they are at the end of the cycle. This is happening AFTER the washer is done, over time. Any ideas?
Water pooling in the drum by itself or during the wash cycle? Seems like i do not quite understand your situation
After the wash cycle sir. And it’s intermittent, doesn’t happen every time.
We are having the same problem. Noticed a continual drip coming from the top “valve” where the soap and water come out at the beginning of the wash cycle. So, in between loads (if we go long enough) there will be a slight pool of water in the back of the drum. Hoping there is a quick fix!!
We have the same issue with our top load. It seems to be leaking from the soap dispenser. If we don’t empty the machine right after a load, it will leak into the finished load and we will have to put it through another spin. When we go a few days without using the washer, it has anywhere from an inch to 5 inches water in the machine.
We read that it might be a damaged soap dispenser, so we replaced it. The problem still occurs.
Not the soap dispenser, but the water inlet valve. Is this what you have replaced?
Did you figure this one out?
We have the same issue
Hi Eugene,
Water is spraying horizontally instead of vertically from the back of the Samsung washer dryer soap dispenser, hence resulting in the water leaking out from the bottom of the soap dispenser tray. I have cleaned all the water jets inside soap dispenser of limescale, I use calgon in all my wash, and I have adjusted the water pressure (at least I think that’s the correct pressure).
But every German I have spoken to tells me to just buy a new machine as it will cost me more to get it fixed. My 5 year warranty ended a few months before the leak unfortunately. I can’t speak German (where I live) so it’s been a challenge trying to determine whether it’s a small fix or I should just buy new machine.
Minimising expense is my key concern. Wondering if you would have a clue whether the water spraying out horizontally is normal?
Many thanks in advance!
Inspect and remove hoses connected to the dispenser.. Seems like something got stuck in there.
it is not a complicated job, so I think you don’t need a new machine yet..
I’ve got a front-loader that started leaking a short while ago. It appears to leak from the lower (but not bottom) front of the tub, and only when it is either turning (agitating) or emptying. Assuming it was the door gasket assembly, I ordered one and replaced it – but it still leaks. Again, only while it is turning and/or emptying. It does NOT appear to be the pump/housing. All the hose connections seem okay.
Thanks for any ideas and help.
I have a front load samsung washer and it seems to be leaking from the front on the bottom left hand side where our debris filter is. We have taken it out and cleaned it and yet the problem persists. I even pulled the white cap off the black hose that is in there with the filter and no water came out of it at all which I was expecting there would be. What else can I do? Or what else could it be?
Check inside door boot (door gasket), to make sure there are no holes in there
Has anyone had a leak from the washer drum? I’ve had a top loader for 5 years with no trouble. I just had water leaking from front bottom. I put washer up on Jack’s to see underneath. No signs of water spray from the back (where all water lines are. Grease is washed from front right hanger support.
continiuos leak from the drainage when the machine start to to fill but bcoz of the drainage the water couldnt get its setted level
Have you found the cause yet? Mine started doing this today
Hi! I have Sam’s front load washer and as soon as I turned it on, water was leaking at the bottom. I checked the filter and it was clean. What do you think whre it came from?
The front gasket and the hose was just replaced last February.
Please help.
Thank you.
Had the same problem, water would leak out the bottom instead of filling. Turned out that there was a large rubber hose on the bottom at the back that had come off. It has a pinch tip clamp. Just put it back on and it has been fine since. Thinking we might have jarred it a bit when moving it out to clean behind or maybe just over time it came loose.
Ok, this has happened to me twice:
Check the little fill sensor tube that shuts off the water when the tub is full. On Samsung it’s behind the back panel on the left side of the tub.
They tend to work themselves loose and come off. Just push it back on, install the clamp and you’re done. Super simple, and the tub will start leaking on the floor as the water reaches the little outlet the tube goes on if it comes loose.
Where is this piece? Picture?
If the pressure sensor hose came off the air chamber connected to the bottom of your tub, you might have other issues such as non-stop filling while leaking through the small hole. Since the pressure sensor never reads it filled up with the correct amount of water. If your lucky, your model will have a safety feature that will stop filling after a while of not getting to the correct pressure (time fill error), or even just throw off a 4c error indicating there’s a water inlet issue. But yeah.. I’m not sure how much water would spill out in that meantime.