5 Reasons Why Your Samsung Washer Not Spinning

If you experiencing an issue with your Samsung washer which is not spinning, then this article can help you to determine possible solutions for your washing machine.

We will describe 5 most common reasons why washer is not spinning or why won’t finish the spin cycle and how to fix it.

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There are two types of washing machines: top-load washer and front-load washer.

Each type of washing machine has its own problem related with no spin.

list of “Why Samsung machine Is not spinning” and possible solutions

Suspension Worn Out

If your top loading Samsung washing machine getting  UE, UL or dC error code, it means there is an issue with the “Unbalanced Load” and the washer drum unable to spin.


This is sometimes caused when you have a large load in your washer that exceeds the limit.

But the most common issue, when suspension, which holds the drum, needs some adjustments and maybe replacement.

The problem with suspension springs which can not absorb excessive vibration to stabilize the washing machine drum.

Shock Absorbers (Front Loading Machine Only)

There are 4 shock absorbers that hold the plastic drum and compensate all vibrations coming from the drum during the spin cycle.

Depends on how often washing machine been used, these shock absorbers can worn out and just lost their efficiency.

It easy to check, if they are worn out or not, by pushing down drum by hand.

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The drum should set the initial position, once you release it, right away, without bouncing up and down.

When Samsung washer shakes during the spin cycle, due to worn shock absorbers, it will trigger vibration sensor.

After that, the washer will try to distribute load inside the drum and try to spin again.

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Drum Nut Loose

Top load washer drum has a nut at the bottom, which keeps the drum in place.

But when it got loose for some reason, your drum will be wobbling to the sides and especially when the washer goes to spin cycle.

Make sure it’s tight enough to prevent wobbling.

Drain pump Failed

When drain pump clogged or jammed, it’s unable to drain the water completely.

In this case, washer will not go to the spin cycle. It will try to spin, but eventually, it will stop and error code will show up on the display.

Broken plastic bracket

Next one is the most common Samsung front-loading Washer VRT problem and what causing washer gets stuck on spin cycle

There is a bracket on the backside of the front-loading Samsung washer, which holds the harness to the drum.

When it gets loose or broken, it will trigger a vibration sensor causing machine jump from 6min left to 19min again or something like that. other words washer will be stuck on the spin cycle.

Time on the spin cycle will jump back and forth for a long time and eventually washer will stop, but your clothes will be still soaking wet.

READ MORE  How To Clean Top Loading Washing Machine?

You can fix it by a zip-tying bracket to the drum as it shown on the picture below.

Samsung washer

Faulty door lock

Most of the Samsung washers has door lock with feedback, its a tiny switch inside the door lock.

When the door is physically closed, this switch is closed as well, providing feedback to the control board.

But when the door is closed and feedback switch not physically closed, then control board see that something happened and not letting washer go to the spin cycle.

It will actually try to spin again and again, but eventually, it will stop completely, showing error code on the display.

So, in this case, you just need a new door lock for your washing machine.

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107 thoughts on “5 Reasons Why Your Samsung Washer Not Spinning”

  1. I have a top loading Samsung automatic machine(11kg)
    The machine stops before spinning cycle and doesn’t work further. I have changed the capacitor and cleaned the drainpipe too but no results. However after not using the machine for 8 hours and directly selecting the spinner it did work but while using the spinner after The washer it does not work.
    Please suggest the solution.

    Reply
  2. My samsung washer model wf448aap/Xaa 02. Won’t final spin in all cycles . Sometimes I have to hunt for a cycle that works. Any ideas ?

    Reply
  3. Hi, I’ve got a Samsung top loader 13kg. It show me code 5E. We cleaned all filters and after that it still wouldnt spin. We unplugged the machine, put it on its side and adjusted the v-belt which was very loose. Now, as soon as you power on, the bottom impellor starts running continouisly even without programming a wash cycle. What could the problem be? Thanks

    Reply
      • It’s a Samsung top loader automatic washing machine WA80G5, when switching on, the Spin sign doesn’t show a light, but the wash and rinse have a light, and the cold and hot water signs also doesn’t light.

        Reply
        • Dont know what is could be, if you can make a video and upload it to Youtube, then maybe i will have some ideas.

          Reply
  4. Hi. I got my Samsung eco bubble washing machine today. I’ve put 4 towels in it along with a bath mat, but it’s getting stuck on 9 mins on the spin. How can I get my machine to spin and get my stuff out of the machine.

    Reply
  5. Hi. My sumsung machine model WF70F5E5P4W is not spinning on some cycles. The machine takes the powder, pours water and it cant spin after then. tries to spin for 10 min and then stops completely. No error codes. How can this be fixed?

    Reply
    • Hi Karnie, You need to check wires behind the washer which goes to the speed sensor on the direct drive motor as it says in the post. if you don’t have skills how to check wiring with a multimeter, then call appliance repair tech

      Reply
  6. Front load washer works fine during wash cycle but when it’s time to spin the water out, you can hear water draining but machine doesn’t spin

    Reply
    • Does it drain without any issue? Can you open the door and see if any water left in the drum. Washer will not proceed to the spin cycle if its not draining properly

      Reply
  7. Hi. I have a Samasung diamond drum WA13V9 top loader washing machine. It get stuck on the spin cycle. Takes about 2 to 3 minutes to start spinning. The timer will also stay the same during that time. I’ve cleaned the filter. Tested and cleaned the spin motor everything. Please help

    Reply
    • Just make sure the washer is draining properly. If it does, then you need to call for appliance repair guy to take a look at. You have to have some knowledge to troubleshoot this kind of issues. Sorry

      Reply
  8. Having issues with my Samsung top loading washing machine. It almost always stops and won’t go into spin cycle, or it continuously runs water and time is stopped. Sometimes I can turn off and put in spin cycle. Not sure colorso are actually getting clean. Throwing codes like 8c. Please help!

    Reply
    • Seems like by filling with water again and again, washer trying to distribute clothes evenly , prior spin cycle. Its related with unbalanced load

      Reply
  9. Hi I have a Samsung front load washer model WF50k7500AV. I get a Ub error code around 6 min left on the spin cycle. The machine just turns slowly and you can hear one of the pumps running for 20-30 minutes stuck on the 6 minute mark and gives a Ub error code. The machine never enters high speed spin. I have replaced the drain pump and circulation pump but these were not the problem. I have run the calibration cycle and still Ub error code. I have also run the smart install automatic test and it complete them all but at 10 it just blinks and never finishes the test. Any ideas appreciated.

    Reply
    • Is your washer with VRT technology? Then check wiring to the hall sensor. Also, make sure nothing bang on the drum(like loose drain hose or white bracket on the back) cause it may trigger vibration sensor and washer will try again and again

      Reply
      • Yes the washer is with VRT technology. I replaced the hall sensor but it still is going to 6 minutes with the drain pump constantly running until it throws Ub code. I ran the smart install auto test and no banging at high speed also double checked the hoses. My next thought is to replace the inverter control board unless there is something else you recommend I’d really like to place my multimeter on some complements and get to the problem with some greater certainty. Thanks for the help

        Reply
  10. If I want to replace the broken plastic bracket for a WF45K6500AV/A2 do you know what the part number or name is? I’m having difficulty on the parts diagrams to locate the part.

    Reply
  11. Hi
    My Samsung eco bubble cannot complete a full cycle on any programme, it works for 2 to 3 mins then stops. The drum tries to turn 4 or 5 times then gives up and stops.

    Reply
  12. Hi
    I am having an issue with a samsung top load washer model wa48h7400aw/a2 it doesnt spin the drum, tryed it several times it would stop at 9 min. and then do nothing no codes also tryed running it in the spin cycle nothing same thing wont advance no codes, I unplugged the unit plugged it back in and it ran threw the spin cycle. any ideas.

    Thank You for your help

    Reply
  13. Hi I have a wa50r5400a Samsung active jet top load washer. Yesterday morning I washed my bedding like usual but this time it was showing a Ub error so I took everything out calibrated it then tried again and no luck. I took it out and washed the rest of my laundry and had no issues. Tried washing the bedding again and same thing Ub code. The water fills up very high and it drains but when I open it it’s still wet. I don’t think it’s draining on the fastest setting. Why is this happening only with my bedding laundry?

    Reply
  14. Hi i have samsung eco bubble front load machine and it has stopped and not spinning at all i have checked the filter and the pipe they seem fine. Can it be its belt??
    Plz help asap thanks

    Reply
  15. Hi there. i have a samsung wf316, i bought years ago and it was store safely and well protected.

    I Just installed and check all the posibbles problems or mistakes, but i have a little detail:

    I have no error code, well preause, filters are new of course, spin is in high, soil leve normal, but the machine in normal mode works fine until the spin stage, if reaches 9 minutes left, but sometimes jumps to 13 minutes and start over the spin cycle, sometimes after 15 or 20 minutes jumps from 9 minutes to 2 minutes and the work finish normal, here’s the detail: sometimes from 9 minutes goes to 8 minutes, and the full spin starts for 7 more minutes, this is the part i always expect and want because the clothes finishes almost complete dry, otherwise the clothes (light or weight) finish kind of wet.

    As a another detail, i see in the spin cycle starts to increse the spin reaches a certain point of speed (vibrates a lot sometimes) and stop, and it do it a few more times i dont know if this is normal but i just mention anyway.

    Any suggestions?.
    It detects the vibration in the floor?, if it is, whay can i do?. Thank you very much.

    Reply
    • usually when time fluctuating on the spin cycle, its either unbalanced load or something triggering vibration sensor. Check all steps mentioned in the article, especially wire harness behind the washer

      Reply
  16. Hi , i have one Samsung eco bubble 8kg and stop spinning very often when run the program. I discover if I press on one of the capacitors from the control board , is start working again , but when have to change the direction of the drum is stop again , but not all the time and I have to repeat the pressure again on that capacitors . I just buy a new control board and now is just stuck, it trying to move the drum few times ,then it stop. I check the motor inside also and look just fine to me , but just visual, I don’t have any electrical tools and the motor is a digital investor one . Please help with some advice. Thank you!!!!!

    Reply
    • This is something weird, i have never heard about anything like that, that i need to press on the capacitor to make it work. In your case, I would check all wires to the motor and hall sensor for the continuity.

      Reply
  17. Hi Eugene,
    I have top washer WA422PRHDWR/AA, when going to spin , down to minutes 7 (for low spin), the tub banging and then spin stop, clock go back 15 and start filling water again.

    I checked the suspension, and the drum nut, looks ok. Not sure what else should I checked. Read you mentioned “when suspension, which holds the drum, needs some adjustments and even replacement” , how would we do adjustment? I put some oil to it and it looks good.

    Thanks

    Reply
    • The problem with Samsung washer suspension is that those spings becoming so soft and just bouncing more due to frequency of vibration, triggering vibration sensor. Then it fills with water again, trying to distribute load inside the drum, and the process continues .. Search videos on Youtube on how to fix this issue,

      Reply
      • Washing clothes in Samsung front load washer. Saw what I thought was a oil mist and pop sound. Front load washer will spin but won’t full spin water out of clothes.

        Reply
  18. Thank You!!! I’ve been scouring the internet to try and find a fix for our front loader being out of balance. Issue was the wiring bracket coming off and pulling the heat sensor wires out entirely. Replaced heat sensor wires and zip tied the bracket as in the picture above. Washing machine is working beautifully now. It hasn’t worked this well for quite a while. Thanks again for posting this!!!

    Reply
  19. I have a Samsung Washer that won’t spin, what would be the reasons it wouldn’t, would the rotor Starter have something to do with it, how do I know if it’s bad??

    Reply
    • You mean it sounds like humming? Take a look underneath the washer, maybe something got stuck in the motor. I believe you have a direct drive motor. Also reconnect connection to themotor and position sensor.

      Reply
  20. Hi Eugene,
    I have a Samsung VRT washer DC68-02807A.
    I have loaded in clothes and towels, it started the wash but when it got to the spinning cycle I guessed it stopped. The water drained but the clothes were soaking wet as it did not spin dry. I try the start cycle again to get it to work. The lights comes on but it does not spin and there is a humming sound.
    Could the pump motor be the problem?
    If so, where can I go to get this specific model pump motor part?
    Thank you.

    Reply
    • Hello Fio…As long as it drained most of the water, then its not a drain pump issue. It can be related with vibration sensor or broken plastic bracket on the back of the washer. it just not proceed to the spin cycle

      Reply
      • We have this exact problem with our samsung front loader. We tried the zip tie fox to no avail (it was not broken or seeming loose, but it couldn’t hurt). Any other suggestions?

        Reply
        • Hard to say what else you need to check, but try to reconnect or even clean with alcohol, connectors on the motor control board (small one). If it will not help, try to replace the vibration sensor on the top of the drum. Unfortunately, for me, it’s not easy to give you some recommendations without seeing it

          Reply
  21. Hi!

    I have a Samsung wf80f5efw2w that started randomly not spinning in any cycle.
    Sometimes movimg the washer was enough to the motor to star to spin, but I already disassembled the back of the washer and checked the connectors and they all look fine. The motor works normally at regular speed when it spins. Any ideas??

    Thanks in advance!

    Reply
    • Something triggering vibration sensor. This sensor does not allow the washer to start spinning, thinking load not distributed inside. Try to change shock absorbers and also check wire harness plastic bracket on the back (see in the article)

      Reply
  22. Hi Eugene,

    I have a front-loader Thor ST100X machine (at least 15yo, I can’t even find a manual on Internet) and when I have a full load, the drum doesn’t go to the high spin (back and forth agitation works fine) and some water is left inside. The way I solve this is to run the spin cycle with 1/3 of the wet clothes.

    This issue does not occur when the load is not full.

    What do you think the problem comes from?

    Thanks a lot for your time!
    P.S.: My carbon brushes are still ok.

    Reply
  23. Hi Eugene
    I have Samsung WF337AAG front-loader / it is a VRT Model from 2008.
    It won’t go in full speed spinning because of bad vibration, so it try’s to distribute the load and try’s again…. I changed already all four damper like you mentioned in this article. But even after that, without any load in the drum the washer is not going into full speed in the spin cycle because of bad vibrations??
    I don’t have the plastic bracket on the back of the drum ? Could it be the vibration sensor ? But were is it in my case. Please advise
    Thank you.

    Reply
    • Does the stainless drum have excessive movements up and down? Try to lift the drum a little, is there some noticeable movements? It could be the problem with the spider or with the bearings

      Reply
  24. If I lift the stainless drum there is a little bit of movement, not excessive, and a noise which could be little bit play in the bearing? But everything runs good under washing condition without noises. Could that little bit effect the whole drum to shake that bad …..

    Reply
  25. Hi Eugene!

    Looking forward for your expert advise.
    I have a top load washer that keeps on spinning once pressed the power button.
    Sequence:
    (1) Plug in power cord
    (2) Press Power on button (once pressed, the washer keeps on spinning non stop.

    Below are the details:
    Model: WA11W9 9kg Topload

    Thanks much!

    Reply
  26. Your left out: “It has the name Samsung stamped on it.”
    I have a samsung VRT plus and it is the biggest piece of junk I have ever tried to wash clothes with.
    Had this washer for a bit over 2 years. Started out needing 3?, 4? service calls just to make it STOP LEAKING water all over the floor. The lack of an agitator and large tub is a nice idea, but a complete fail in application. Not only does it not clean clothes nearly as well as a machine with an agitator, but the extra space this allows is intentionally not used by the washing machine. It simply will not fill up high enough with water to wash blankets, or anything else relatively large that still easily fits inside this huge and beautiful looking tub.
    This is all about looks, not function. Lots of bells and whistles… oh, and beeps. Pretty little sing-song beeps. This is what the engineers at Samsung think cleans clothes. They spent their time on pretty little beeping noises. I would rather have an ugly, 20 year old washer that actually works.
    I have lost all of my respect for Samsung over this.

    Reply
    • I totally agree with you. Thats why i am not recommending to my clients Samsung appliances, when they asking me what brand to consider to buy.

      Reply
  27. I have a Samsung front loader. After washing a couple of light weight rugs my washer started making loud noises during the spin cycle. It has now moved on to getting stuck on the last 4 minutes and not draining. Is this fixable?

    Thanks

    Reply
  28. I have a wa40j3000a top load washer that won’t go into spin cycle. It makes a humming noise, stops, tries again with humming noise and comes up as error code where hot is flashing. Draining fine. Bad door sensor? Or motor?

    Reply
    • Something wrong with the motor or something got jammed. Lift front of the washer and check underneath, maybe something got jammed drive belt

      Reply
  29. Hey there,

    My Samsung front loader (model #WF330ANW) will complete it’s full cycle without an error message, but the tumbler only vibrates during the spin cycle. Seems like it’s disconnected.

    Based on reading the article, it sounds like I need to replace the shock absorbers. Eugene, would that be your recommendation given the description of my problem? Or does it sound like a separate issue?

    Thanks

    Reply
  30. Hi, I red in one of the comments that you don’t recommend Samsung for a washer. What do you recommend for front loading, 7-8 kg? Can you state few machines with varying prices?

    Thanks,
    Mordy

    Reply
    • Hello, i can only tell from my experience where I had fewer calls from clients. But at the same time, it’s all about how much money you want to spend. I think even LG washer and dryer much better quality than Samsung. So my choice would be: LG or Electrolux

      Reply
  31. Hi, I have a Samsung front load model WF209ANW/XAA. it runs until it gets to the spin/rinse cycle then stops The water does not drain but I have replaces the pump without any change. Also when I manually drain the water and just put it in the spin cycle it runs but wobbles quite a bit.
    Any help is appreciated.
    Thanks

    Reply
    • Does the drain pump actually working? can you hear it? If its working but not draining, then something got stuck in the drain filter or drain hose.

      Reply
      • Thanks for your reply. I found that the drain hose was clogged from the tub. I cleaned the drain hose and now it will turn but there is a cyclical scraping noise as if there is debris between the tubs or they are rubbing together. Also its wobbling quit a bit. With the top off and looking at the nylon external tub, should it be parallel to the floor (level) or is it supposed to be slanted towards the rear? When I try to manually move the tub by pushing back and forth with my hand it moves without a lot of resistance at the rear but not so much at the front. Thanks again

        Reply
  32. Hi, I have a front load samsung washer (model# WF328AAR/XAA) and in the middle of a wash it started making this weird chirp noise every 30 seconds or so. Went to investigate and it smelled electrical and wouldn’t go into a spin. It tries to move the drum, but only moves a couple inches and goes back to its resting state. Any ideas?

    Reply
  33. i have a samsung front load WF42H5000AWA2 that will not spin. The drain pump works will go through wash cycle but stop at spin. I have tried spin only and rinse & spin. It was suggested to change water pressure switch. i did that and it worked on rinse and spin with no clothes. i tried today with clothes with no luck. i manually drained the pump but no luck . anymore ideas?

    Reply
    • Check white plastic bracket for the wire harness on the back of the machine, when you remove the back cover. Is it came loose? Broken? If yes, replace it or at least fix it (see info in the article)

      Reply
  34. Samsung – Model – WA62H4300HP. Top Load.
    Just stopped and didn’t drain in the middle of washing from what I came to know. Here is what I have tried so far

    1- Checked that drain works manually when pulled the cable
    2- The power I get to the drain machine is 12V
    3- When I power on the machine. it gives the friendly normal beeps but then display panel shows ” – – ” for the fuzzy, Quick and Soak which is not right.
    4- the display panel shows the numbers for bottom three options Jeans, Blanket and delicates.. so normal for these 3 buttons
    5- the wash, rinse and spin buttons and work but not matter what it doesn’t take the water any more
    6- I checked and water is there to the inlet valve
    7- I have cleaned the water inlet and the small iron net inside that valve by spraying and using tooth brush.
    8- Only once when I pressing the buttons, all the lights started dancing and machine drum started rolling like it does when checking the load but then dead silent again.. not sure what the combination was that I pressed but this happened once.

    Any ideas what I can check next?

    Reply
    • ok.. looks like point 3 above is normal for giving “–“. I also noticed if I turn on it after a long time it starts to starts showing the the dancing lights as if calculating how much time it should have shown but the drum didn’t spin at all this time.

      Reply
  35. Hi Eugene,

    My Samsung Top load (wa45m7050aw) wont spin or agitate, I get no code. When starting a wash all it does is click dump water stop, 10 seconds dump water, stop… this will go on for a good amount of time.

    It will does drain. No glitches I can see.

    Thanks for your time.

    Reply
  36. Hi Eugene
    I have a Samsung WF80F5E5P4W. It has worked fine for 6 years, but suddenly today it didn’t want to spin the drum. It tries several times, causing the drum to rotate about 1 degree and then bounce back. It seems to drain correctly and all filters are clean. I get no error codes. Without power I can easily rotate the drum in both directions.

    Would you have any idea where to start looking for errors?

    Reply
    • Motor wiring or speed sensor wiring issue. Seems like one of the wires is broken. You need to use a multimeter to check them from the control board to the motor and to the speed sensor (hall sensor)

      Reply
  37. Thank you for the suggestion! Ive checked the 3 power cables to the motor and they are ok. No hall effect on the motor, I guess it is sensorless?
    Before checking the wires, after standing still for some time, it worked for a few min, so that strenghtens the loosened wire theory…

    Reply
    • Every direct-drive motor have a hall sensor, it just can’t work without it. Look closely maybe you missed something. When measuring continuity on the wires, try to wiggle wires back and forth

      Reply
      • Thanks, but it is not a direct drive, it is a belt drive. It still has digital inverter though, so I guess it is a bldc motor. The only possible sensor I can find is on the drum, but its cables goes to the front panel and not to the inverter/power electronics.

        But for some reason, the machine started working again. Before that, I noticed that the drain pump kept running even though the machine was drained, and I’m suspecting that some (faulty) sensor told the machine that there was still water left. And leaving the machine for a day, it seemed fine again. I guess the sensor dried. Does this sound reasonable to you?

        Let’s see for how long it lasts though:)

        Reply
        • Water pressure sensor connected to the drum via black rubber hose and yes, if that sensor acting up, then drain pump will keep trying to drain water.

          Reply
          • Thanks for the help Eugene. It is still running fine, but if it starts acting strange again I will check the sensor!

  38. Thanks so much!!! I had the “Broken Plastic Bracket” issue.
    It’s unfortunate that it “is the most common Samsung front-loading Washer VRT problem and what causing washer gets stuck on spin cycle.”

    I zip tied it like your photo and have had a few successful loads so far.

    Thanks for the great idea!

    Reply
  39. Hi,

    I have a Samsung WA13F5S4UWA/FA, 13KG top loader. The motor does not start by its self. Through a process of elimination, I have now removed the motor, and have it wired outside the machine, when the machine send power t the motor, it humms. I turn the pulley by hand and then the motor runs fine, every time the machine tries to turn the motor on again, it humms, by turning it by hand gets it going again. I replaced the capacitor with a local 12uf, still just humms.

    Do you think the motor is faulty or do I need to buy an original samsung capacitor 11uf.

    Anything else you can think of

    Thanks
    Clint

    Reply
  40. Hi,
    I have samsung wa45m7050aw a4 top load with similar issue, works fine during wash, but struggles with spin, ran test and first time it just sounded like grounding for 2 min then it took off at high speed, second time it just spun slowly a couple of times then stopped and repeated. Lots of vibration and motor was loud. Also had Ub error code. Any ideas? Thanks Eric

    Reply

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