Few things are as stressful as discovering your Samsung refrigerator has stopped cooling, especially when you’re worried about food spoilage. Samsung units are widely known for their advanced Twin Cooling Plus technology, but they are equally notorious for specific failures—ranging from simple ice buildup on the evaporator fan to more complex compressor inverter board issues. Whether your freezer is still working but the fridge is warm, or the entire unit has shut down completely, identifying the root cause is the first step toward a fix. In this comprehensive guide, we’ll walk you through the most common reasons your Samsung fridge isn’t cooling and provide step-by-step DIY solutions to get your kitchen back in order.
Why is my Samsung refrigerator not cooling?
The most common reason a Samsung fridge stops cooling is ice or frost buildup on the evaporator coils, which restricts air circulation. This is often caused by a faulty defrost heater, a clogged drain line, or a failed defrost sensor.
Quick Fix Checklist:
- Activate Forced Defrost (Fd): Press and hold the Freezer and Lighting (or Energy Saver/Fridge) buttons for 8 seconds until you hear a chime, then toggle to “Fd” on the display. See below for more model specifics.
- Check for Blockages: Ensure air vents inside the fresh food compartment aren’t blocked by oversized items.
- Inspect the Fan: If you hear a grinding noise that stops when you open the door, ice is likely hitting the evaporator fan blades.
- Verify Demo Mode: If the display shows “OF OF” or “O FF,” the fridge is in Demo Mode. Hold Freezer and Alarm to deactivate.
If Not Cooling Properly, But Freezer Works.
The evaporator coils are frosted over:
When the evaporator coils get covered with frost, the evaporator fan is unable to circulate cold air within the fridge due to blockage, and the fridge will not cool. This problem is related to failed defrost cycle. Sometimes, the problem can be solved by replacing the defrost temperature sensor (but it does not always fix the problem)
There are actually 2 identical temperature sensors. But you will need one with the white connector on the right side of the fridge.
If you see ice build-up on the back wall in the vent holes, where it says “Twin Cooling” of your fridge or maybe you hear noise coming from the fridge, but when you open the door noise is just gone? That means you have an issue with condensation which accumulates behind that panel and eventually becomes frost or even ice chunks.
In case there is an issue with proper drainage (drain is fully or partially clogged) during Defrost Cycle, you will have standing water at the bottom.
Standing water evaporates and condensates at the top section of the Twin Cooling Panel, causing the evaporator fan to ice up.
This problem also refers to, when you have water in or under the crisper drawers and your Samsung fridge starts to leak because the drain line is clogged and water is overflowing.
In this case, you need Drain Repair Kit below, and here is the video of what you need to fix these issues permanently.
Evaporator fan frosted over:
If your Samsung fridge is not cooling, one common cause is that your evaporator fan is blocked by ice. You need to check your evaporator fan to make sure it’s working or not.
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If you have a french-door refrigerator, close the left door and put an ordinary magnet on the right side of the fridge to simulate the right door closing.
After a couple of seconds, the evaporator fan should start spinning. If you don’t hear the fan running, most likely fan blades are blocked by ice, or the fan is burnt. You can defrost the fan through forced defrost, or replace it with a new evaporator fan. Read the article below for details on ice on the evaporator fan. New fans can be purchased on Amazon for $15-20, depending upon model number click here.
Related Read: Troubleshooting All Samsung Refrigerator Noises
Defective or Weak Defrost heater :
Under normal circumstances, the defrost heater assembly (you can get one here) is responsible for defrosting any frost that has been formed on the evaporator coils in the refrigerator, whose function is to allow cold air to freely flow thereby leading to the freezer cooling.
However, when the defrost heater assembly is not functioning accordingly, excess frost will build upon the evaporator coils, as a result, the airflow will be restricted, which will result in the fridge not cooling.
Note: We may receive a small commission from your purchase, at no additional cost to you. Double check model numbers before ordering.
A defective thermistor or temperature sensor:
When working properly this component keeps in check the temperature of the refrigerator and transmits the information on the temperature reading to the control board so that appropriate power can be supplied to the evaporator fan as well as the compressor for effective cooling in return.
But when the thermistor is defective both the compressor and the evaporator fan may not work properly. Get a replacement here: Amazon.
Defrost thermostat failure:
This component allows the power to flow to the heater. When it fails, power will not flow and the heater will not be able to heat up and melt ice or frost which may build up on the evaporator coils. Amazon has replacements for most models.
How To Activate Forced Defrost Mode?
To activate the Forced Defrost (Fd) mode on most Samsung refrigerators, you need to use a specific button combination on the control panel. This is the most effective way to melt ice buildup on the evaporator coils without unplugging the unit for 24 hours. The “Fd” mode forces the defrost heater to turn on. It will melt ice around the coils and the evaporator fan.
Step-by-Step Instructions
- Locate your buttons: Find the two buttons required for your specific model (see the combinations below).
- Enter Service Mode: Press and hold both buttons simultaneously for 8 to 12 seconds. The display will go blank or start flashing.
- Cycle to “Fd”: Once the screen begins flashing, tap any other button (usually the Fridge or Lighting button) repeatedly until the letters “Fd” appear on the display.
- Listen for the Beep: Once “Fd” is selected, the fridge will begin to beep. This beep will continue throughout the entire defrost cycle (usually 20–30 minutes) to remind you that the heaters are running.
Button Combinations by Model Type
Since Samsung control panels vary, try these common combinations:
- Type A (Most French Door models):
Freezer+Lighting - Type B (Models with Energy Saver):
Energy Saver+Fridge - Type C (Family Hub/Touchscreens): Look for the “Cooling” or “Fridge Manager” app in settings, or use
Freezer+Fridgeon the physical door buttons. - Type D (Internal Controls):
Fridge+Freezer(orPower Cool+Power Freeze)
- How to stop it: To exit the mode early, repeat the button combination and tap through the menu until the screen returns to normal, or simply unplug the fridge for 30 seconds.
- Check the Drain: If you have heavy ice buildup, the defrost water might overflow if your drain tube is clogged. Keep a towel handy near the bottom back of the fridge.
⚠️ Warning: Do not leave the fridge in “Fd” mode for more than one cycle (usually 30 mins) at a time. If the ice is very thick, you may need to repeat the process, but allow the unit to rest between cycles to prevent the plastic internal panels from warping.
To exit the Forced Defrost mode you can simply unplug the power from the wall or wait 20 minutes till forced defrosting will be done.
Possible Cooling Problem Solution – DIY Heater
This DIY secondary heater may help to evenly distribute heat to defrost ice build-ups in the upper section of the evaporator coil and thus providing proper airflow and proper cooling temperature all the time.
If Freezer And Fridge Not Cooling At All
Compressor Inverter Board Failed
The compressor inverter board controls power to the compressor and adjusts its speed to regulate cooling. If the board fails, the compressor won’t receive power, and both the fridge and freezer will stop cooling completely. Troubleshooting the issue requires using a
Compressor Malfunctioned
If the compressor is getting power and maybe even humming, but not producing cold, this is one of the reasons when the compressor is lost efficiency or failed either mechanically or electrically.
Refrigerant Leak In The Sealed System
A sealed system is where the refrigerant circulating from the compressor to the evaporator coils and back. This system contains lots of copper or aluminum tubes.
When one of the tubes has developed a tiny hole, it will create a leak and the refrigerant in the system will escape and evaporates eventually.
Restricted Drier Filter
This problem is not new to the Samsung refrigerator. From my experience as a Appliance repair technician, I have seen this many times.
The drier filter serves to filter moisture, dirt from the compressor. When its clogged by any of these particles, it will restrict refrigerant flow in the system and thus compressor will not be able to push or pump refrigerant.
Samsung Fridge Not Cooling Because of Ice Buildup — Key Points
- Ice buildup can block cold air circulation, causing the fridge to feel warm despite frost inside.
- A frozen evaporator fan can’t distribute cold air when ice traps the blades.
- Worn or damaged door seals let warm, moist air in, leading to excess frost.
- A failed defrost heater means frost isn’t melted during defrost cycles, so ice accumulates.
- In rare cases, a malfunctioning control board disrupts regular defrosting and airflow.
Samsung Fridge Not Cooling After a Power Outage: Quick Troubleshooting Steps
- Fridge has power (lights/display on) but isn’t cooling properly
- Perform a full power reset (unplug or flip breaker for several minutes)
- Try a control panel reset (Power Freeze + Power Cool buttons)
- Allow 24 hours for temperatures to stabilize after power restoration
- Check if the compressor is running or clicking but not starting
- Inspect for surge damage to the main control board or inverter board
- Ensure vents and airflow inside the fridge and freezer aren’t blocked
- Confirm condenser fan and evaporator fan are operating normally
Fridge Not Cooling after you have moved it
If your Samsung refrigerator isn’t cooling after a move, it’s likely because the internal fluids haven’t had enough time to settle. To fix this, you should leave the unit unplugged and undisturbed in its new location for at least three hours to allow oils and lubricants to return to the compressor. Additionally, ensure the appliance is plugged into a functioning power source and allow a full 24 to 48 hours for it to reach its set temperature, keeping the doors closed as much as possible to speed up the process. If these steps don’t work, a simple 5-minute “power cycle” reset may clear any temporary electronic glitches caused by the relocation.
Control Board needs a Reset– Not Cooling
You can reset your refrigerator through power cycling when it’s not producing any cooling. Start by disconnecting the unit from its power supply. Then, leave it alone for at least 5 minutes to reset. It will reset the fridge’s control board/inverter board and get rid of any active errors. Then, reconnect the refrigerator and check that cooling is restored.
Quick Reset Checklist
- Step 1: Cut the Power – Completely disconnect the fridge from electricity. Unplug it from the wall, or if the plug is inaccessible, shut off the dedicated circuit breaker in your electrical panel.
- Step 2: Wait 5 Minutes – Leave the unit unpowered for at least 5 minutes. This allows any residual electricity in the control board to dissipate, clearing the memory and any active error codes.
- Step 3: Restore Power – Plug the fridge back in or turn the breaker back on. The system will reboot from scratch.
- Step 4: Monitor the Display – Check for any flashing error codes. Put your hand near the vents to feel for airflow.
- Step 5: Be Patient – If the reset worked, it can still take a few hours for the fridge to return to your set temperature. Keep the doors closed during this time to retain cold air.
When to Use This Reset
- The fridge is running but not cooling.
- The display is showing error codes (it clears “ghost” codes so you can see if the problem persists).
- The fridge is acting up following a power outage or voltage surge.
Note: If the fridge still doesn’t cool after one reset, I don’t recommend repeating the process; at that point, it’s likely a mechanical failure (like a fan or compressor) that requires a technician.
Ghost Temperature Readings
A common issue in 2024-2025 models involves the control panel displaying the set temperature rather than the actual internal temperature.
- The Problem: The fridge may say it is 37°F, but the actual temperature inside has risen to 45°F or higher due to a cooling failure.
- The Cause: Often linked to faulty freon line fittings or a malfunctioning evaporator fan that runs intermittently.
- Tip: If you suspect a cooling issue, power cycle the fridge (unplug for 2 minutes). When it reboots, it will usually flash the real current temperature.
Frequently Asked Questions (FAQ)
Why is My Brand New Samsung Fridge Not Cooling?
One of the reasons is that your new fridge still in DEMO MODE. If you see on the display that says o FF or oF oF, that means your fridge still in the DEMO MODE.
In order to deactivate DEMO MODE, press and hold FREEZER and ALARM buttons until you hear a chime. If this combination of buttons will not work, try to press and hold FREEZER, ALARM, and FRIDGE buttons until you hear a chime.
If everything above is checked OK, that means you didn’t give the fridge enough time to cool.
If you have a new Samsung Family Hub Fridge and it still not cooling, you might need to activate Cooling Mode in the fridge settings.
How Long Does It Take For A New Samsung Fridge To Get Cold?
To get cold to a temperature of 0F for the freezer and 36F for the fridge compartments, a brand new Samsung Fridge requires at least 2-4 hours before you can put food in it.
Why Is my Fridge Not Cooling and Making Noise?
Most likely it caused by the ice build-up blocking or touching the evaporator fan blades, that’s why fan is making noise and may slow down air circulation. But If you open the fridge section door and this noise goes away, it is 100% related to the ice accumulation behind the TWIN COOLING panel.
Hi,
I have a Samsung model RL39TRCMG (RL39TRCMG1/XEF 01) refrigerator that stopped working properly: the fridge is warm (around 16 degrees C) while the freezer is working perfectly. The compressor seems fine and the fridge sounds like it’s working properly. I am in quarantine so calling a repairman isn’t an option – any ideas on what could be wrong? I have tried power cycling it for 10 minutes but I have not done a full defrost yet. Thanks in advance for any assistance!!
If the fridge not colling properly, so maybe you have an issue with ice build up behind the panel where it says Twin Cooling, blocking airflow in the fridge and thus not cooling.
Hi,
I have a Samsung RF26HFENDSR, the fridge portion says 3 degrees cel but it’s still warm inside .
The freezer works well
There is some ice build up in the holes on the Twin cooling panel .
What do I do ?
I’ve read some previous comments so you may have answered this already .
If I have to defrost ( if that’s the solution) , can I do so without affecting the freezer ?
Thank you
Hi Vash, you need to defrost it completely, then remove that panel “Twin Cooling” and see if any ice left in the drain hole. If some left, you have a problem with drainage and some condensation build up because of that and eventually become ice. You need to change these parts
Hello,
I have a SAMSUNG model RFG297AARS (french door fridge, bottom drawer freezer). The problem we seem to be having is in the freezer. The freezer has an “auto pull out drawer” on the top that does not seem to be freezing anything. The lower half of the freezer is fine, and the temp of the freezer is reading as -21 degrees, but nothing on that top shelf seems to be freezing. Any ideas as to where to start?
Thanks.
Sorry Bill, dont know what to say on that
Glad I’m not the only one dumbfounded. Realized today that the ice maker isn’t working now either. Could it be a freon issue?
Hello,
I have a samsung refrigerator model number RF26HFENDSR. I was getting frost build up towards the back of the refrigerator where the twin cooling panel is towards in the middle. I have defrosted it before and the frost build up keeps happening. Today I noticed that the fridge is not cooling anymore and the temperature keeps flashing. The freezer seems to still be working. is there anything i can do to fix it or do i need to call a technician?
Thank you.
Hi Al, you need to check if you have standing water in the drain hole behind that panel where is says Twin Cooling. Standing water evaporates and accumulates on the top and then becomes ice and blocking evaporator fan. Then check drain grommets behind the fridge. if they are clogged replace them.
I have a Samsung fridge two-door French not cooling bottom fan running compressor runs nothing else goes for me
Hello,
I have a Samsung RB196ACRS, the refrigerator’s fan has started to make noise, I have seen on the refrigerator compartment back panel some frost from vent holes. I have run three « rd » for removing fan noise. Now the refrigerator does not cool to the set point and stay at 50 F? I disconnect and reconnect the AC power supply without success, I have unplugged it for 5 minutes. Thanks for your help!
Hi Eric, you need to let it completely defrost first. Then you need to remove back panel where it says Twin Cooling. After that check if you have standing water at the bottom. If you have, then check drain line grommets (most likely they are clogged) on the back of the fridge. In other words, if you have standing water where the cooling coils are, condensation will go up and eventually become ice and will block the evaporator fan.
Hi Eugene, I really appreciate your rapid help. I understand your point but I do not understand why the temperature stuck at 50 F and does not move. My hypothesis was the demo mode but I try the demo mode and exit of it without success, I unplugged and plugged the refrigerator again. The freezer work great and the refrigerator compartment does not have water and over frost. I have checked for the self test with the user’s panel so no error? 6 years ago a technician un warranty but a bigger heat element in the drain hole because I had water in the refrigerator compartment and the drain hole was freezed. Thanks!
Hi Eugene,
Last June I did a complete defrost, I cleaned drains, grommets and a screw tightly the drain heater. 3 months later the back panel freeze up again, fan start to make noise… I need any help here! Thanks 🙂
Last thing left, it is back panel where it says twin cooling. Maybe styrofoam broke and letting warm air get in. IDK… To be honest, dealing with Samsung fridges always tricky, never know if it will help or not and just keep trying ))) Even Samsung don’t have a proper solution in many cases, just sending their tech over and over
I had same problem an we had floor replaced in kitchen when the reinstalled refrigerator they adjusted leveler on it. Needless to say the fridge need to be level so that it drains correctly after defrosting twice got right tech on Phone. Front of fridge leveled higher than back works like it brand new also bottom door closer with ease now. Hope this helps
My fridge is not cooling properly, but the freezer is fine. Model RF28HDEDBSR.
I watched the video on how to remove the back panel, but I have a water dispenser in the door and the bottom shelf does not seem to be easily removable. I was also going to check if the evaporator fan is iced over, but I don’t know how to access it.
In order to remove bottom shelf ,where water filter ,you need to press on 2 tabs and this shelf will come right off
I am having the same problem. freezer isn’t cooling. I’ve opened the panel at the back of freezer, no ice built up. I’ve turned off for 5 minutes several times. Any other suggestions??
Hi Julia, does compressor is running? This is what you need to check first. If compressor is running but not cooling, its compressor or sealed system issue. if compressor is not running, maybe start relay failed.
I have Samsung fridge with bottom freezer, suddenly the bottom freezer stop working? Top fridge still working. what seem to be the problem? please help. thank you.
Hi Noli, you need to remove the back panel in the freezer and check for continuity: 1. Defrost Thermal Fuse 2.Heater . If you will notice a lot of frost or ice build up on the evaporator coils behind that panel, then most likely an issue with one of the parts mentioned before. That frost blocking air circulation in the freezer.
Hi. I have a samsung fridge model number RF30HBEDBSR. It has twin cooling in fridge. The freezer cools properly but the fridge doesn’t cool. Evaporator fan and compressor works properly. Cleaned dust off cooling coils. Still. It cooling. I now have the fridge unplugged so it will defrost. Any suggestions
if evaporator fan in fridge compartment working ok, but still not cooling, then there is ice build-up behind Twin Cooling Panel, restricting airflow in the fridge. Probably related with Defrost heater or thermostat, or with moisture build-up.
I ran a FD on mine twice last night and then left unplugged all night. Plugged it back in this morning. The freezer is -8F and the refrigerator is 53F. So I’m sure it isn’t ice build up. I have RF25hmedbsr.
You need to let it sit for at least 24 hours with the door open
I have a samsung french door refrigerater model RF26hfendsr
Hi. I have a Samsung refrigerator model RF28 and just a few days ago it stoped cooling. My freezer temp stays at 80f and my fridge Side stays at 64f the lowest it will go. Then goes back up .
hi I just got my rf260beaebc/aa out of storage. first it gave me error code of of I cleared that somehow.. not using the way the guy I talked to at Samsung said .. then I got a error code 84 e and cleared that somehow . and temp is at 50s there was no sound of fridge running so I moved it out further from wall to pull back panels and it started making a running noise light hum ok its good now that’s it at least sounds like its running .. but why did it only start when I moved it? sound was coming from upper part of fridge but fan buy compressor is not running
also red light flashing on board under back panel
In the book it tell you to see how many flashes. one or two or three.
Sound coming from the upper part? What kind of sound is that? Humming?
hi!!!
I cannot change the temperature on the my samsung refrigerator with model no. RS62R5031M9 why is it? The control panel is always blinking the fridge button blinks with letter c and the freezer with 1 what is the problem with it???
Hi there, turn the power off for a couple minutes. Then turn it ON. it should reset fridge control board. C1 error code related to the temp sensor
Same Fridge not cooling issue, 2 years old, RF23J9011SG. No frost, clear coils. Fridge cools down to 34 degrees properly then the display never changes as the fridge warms up. Compressor does not go on again to cool the refrigerator contents down. Temperature sensors tested OK in the fridge (both). Fan tests perfect. Power cycle the refrigerator and the temperature now reads 55 degrees, compressor comes back on after 5 minutes, cools it down again and never restarts. Any thoughts? Main board perhaps??
Did you hear any click coming from behind the fridge? if yes, maybe compressor start relay going bad. I don’t think its a control board
Thank you, Eugene. Your site is awesome.
Our Samsung Model RS22HDHPNSR is on constant Power cycle with “clicking coming from behind the fridge”.
Is this a bad compressor start relay?
Seems like, but you need to confirm that by pulling fridge out and listen where its coming from. Start relay attached to the compressor
It’s coming from behind freezer side at top behind the control panel circuit board. Any ideas?
Sorry, not control panel. It’s coming from the control board. A loud electronic switching noise… that constantly turns appliance on/off.
What does it mean when it clicks and red light turns on
Is it ever a Freon leak issue for not cooling? Repair guy over the phone said if compressor is running and fans are turning then probably a Freon leak and just to buy a new one.
Most likely
Mine is R600 compressor and uses isobutane instead of freon . someone left the bottom freezer door open a little ways during the night . the next day it made some noises . I unplugged it several times when it made the noise. It then just stopped cooling anything. Help model RF23M8590SR?AA Family Hun bought in July 2019.
If it stopped cooling in both compartments, then you have a major issue. i would call appliance company to take a look at.
I forgot to tell you it displayed 84c . Then I ran diagnostics and it says nothing is wrong everything is working on the Family Hub.
this happened Oct 10th. it has been unplugged every since. so we know it is not ice build up. We just plugged it in and now we can hear the compressor running and the condenser vibrates. we did not have these sounds before when the repair man came and charged us $136 and then said he wasn’t qualified to work on it. That is upsetting . We gave him the model number and told him it took iso butane. I also put my ear to the back and can hear the upper fan running. I am kinda deaf and can not get down to listen to others .
How long does it take to cool down if has started working??
John, did you ever figure this out? My Samsung has the same symptoms, except the rear fan is not starting as well.
Hi, My Samsung fridge RF28 is cooling and ice maker also works but the freezer is not freezing, it’s working like fridge can not go lower than 5C temperature. Any idea?
With a Samsung, usually it’s opposite, freezer is cooling , the fridge is not. Well, check if you have frost build up, behind back panel in the freezer. If yes, it could be defrost heater or thermostat. That frost or ice restricting air circulation in there.
I have the same issue. refrigerator and Ice maker is working but it is very slow to make ice. The freezer I noticed Ice cream wasn’t frozen, then a few other things started being not hard frozen. I pulled my evaporator cover and just a light frost on the coils and no ice on the fans. Do you have any suggestions?
At his point I have replaced the evaporator cover, the defrost unit, the defrost thermostat, the temperature sensor, and the defrost clip. Still freezing. Any new ideas?
Hi Bob, when you pulled out evaporator cover, did you see any ice covering drain hole? if yes, then its not draining properly and some moisture evaporates and turns into the ice. You need to check drain rubber grommet behind the fridge to make sure its not clogged. its recommended to replace it with a new Drain repair Kit (see it in the post)
Hi how will I force defrost my Samsung model is basic french door RSA1STMG THE freezer side is not working I’m soo worried
same here with my RSA1STMG basic samsung refrigerator freezer side not making ice.
My Samsung Fridge is adjusted the Temp Control manually by my Mother to give way to the freezer to clean but the unit is no frost, she cleaned it all the way and when she turned the power back, only the evaporator fan is running, the light in the fridge but not the compressor to cool the fridge and freezer. . any help?
My Samsung cooling plus is freezing up on the back board. Tech was here and defrosted it changed me $180.00 fridge is still freezing up behind the cover board now he wants to put in a new cover and charge me over $300.00 is something wrong with this picture or is this the right repair to do?
Hi Tracy, unfortunately this repair procedure not working for every Samsung model. If technician wants to put new cover, that’s ok, but it’s no guarantee that it will solve the problem. Ask him about warranty for their job and receipt as well. Cause dealing with Samsung fridges issues, unfortunately , very tricky. Good luck
My freezer works well,but the refrigerator is. Ot as cold. We have great the refrigerator and it wont for less than 50..
Hi, what is the model number of your fridge? I can take a look on diagram and tell you what might be the problem
HI I have the same issue, the model number is RF4287HARS/XAA
Did you get yours to work? If so, how? I have the same problem.
Thanks
Rf4287hars
I have a Samsung French door Frig Model RF4287 HARS. After power outages, our Samsung fridge shows the error code 2E. My fridge stays arou9nd 40 degrees. I have it set for 34 degrees. Do I have a bad sensor?
Hi George, according to the information i have, “2E” error code related to fresh food temp compartment sensor, probably have a bad connection or open circuit. Try to reset by pressing Lighting and Energy Saver buttons at the same time for 10 seconds.
This is Russell Need help RF32FMQDBSR Freezer working fine fridge not cooling below 50 no ice buildup fan and compressor are working fine
Did you remove panel to make sure no ice build up? If yes, then i dont know whats the problem can be. Because you said freezer works ok. Something not right
I’m having this same issue. Freezer works good but the refrigerator part isn’t getting cold enough. I’ve cleaning the coils and no ice.
Did you have any luck with this? I have the same problem, freezer is getting too cold, fan is working, no blockages or ice build up but the fridge is warm.
When I hold the freezer and energy saver button it either says “on or off”
Hi Mr eugene ,I’m wisdom from Ghana please I just go a slightly used Samsung french door .the freezer is working but the fridge side is not working,what must I do please.
I can not give exact directions on what to do. But please check article again, everything that i know, i wrote in the article
Hi. I am trying to figure out why does it feel like the fridge is not cool enough in my Samsung French Door Refrigerator & the freezer is not getting cold at all. I already checked my coils, circuit board, & fan. The coils are not frozen & the fan is running, but it seems like it never shuts off. The red light in the circuit board is a still red light-no flashing. I also reset the defrost mode by pressing the lighting & energy button for 10 secs to reset. I guess I will check the inside where the Twin Cooling Plus is located to see if it is frozen inside, but I’m not sure how to reset the whole refrigerator? Any other suggestions?
Hi Angel, if it’s not cooling, most likely it’s frozen behind that panel where it says Twin Cooling. Can you see some frost build up in the vent rectangular openings on that panel?
I have the same problem with my French door. The fans run no ice build up but still not getting cool. The temperature display is blinking
Hi Robert, you can try this….turn power OFF to the fridge at least for 24 hours, with the door open, and let it defrost by itself. After that turn power ON and if fridge will work fine after that (at least for a week), most likely there was frosted behind the back panel where is says “Twin Cooling” . In most cases it caused by moisture build-up behind that panel. Or in rare cases, you have an issue with defrost thermostat or heater.