Few things are as stressful as discovering your Samsung refrigerator has stopped cooling, especially when you’re worried about food spoilage. Samsung units are widely known for their advanced Twin Cooling Plus technology, but they are equally notorious for specific failures—ranging from simple ice buildup on the evaporator fan to more complex compressor inverter board issues. Whether your freezer is still working but the fridge is warm, or the entire unit has shut down completely, identifying the root cause is the first step toward a fix. In this comprehensive guide, we’ll walk you through the most common reasons your Samsung fridge isn’t cooling and provide step-by-step DIY solutions to get your kitchen back in order.
Why is my Samsung refrigerator not cooling?
The most common reason a Samsung fridge stops cooling is ice or frost buildup on the evaporator coils, which restricts air circulation. This is often caused by a faulty defrost heater, a clogged drain line, or a failed defrost sensor.
Quick Fix Checklist:
- Activate Forced Defrost (Fd): Press and hold the Freezer and Lighting (or Energy Saver/Fridge) buttons for 8 seconds until you hear a chime, then toggle to “Fd” on the display. See below for more model specifics.
- Check for Blockages: Ensure air vents inside the fresh food compartment aren’t blocked by oversized items.
- Inspect the Fan: If you hear a grinding noise that stops when you open the door, ice is likely hitting the evaporator fan blades.
- Verify Demo Mode: If the display shows “OF OF” or “O FF,” the fridge is in Demo Mode. Hold Freezer and Alarm to deactivate.
If Not Cooling Properly, But Freezer Works.
The evaporator coils are frosted over:
When the evaporator coils get covered with frost, the evaporator fan is unable to circulate cold air within the fridge due to blockage, and the fridge will not cool. This problem is related to failed defrost cycle. Sometimes, the problem can be solved by replacing the defrost temperature sensor (but it does not always fix the problem)
There are actually 2 identical temperature sensors. But you will need one with the white connector on the right side of the fridge.
If you see ice build-up on the back wall in the vent holes, where it says “Twin Cooling” of your fridge or maybe you hear noise coming from the fridge, but when you open the door noise is just gone? That means you have an issue with condensation which accumulates behind that panel and eventually becomes frost or even ice chunks.
In case there is an issue with proper drainage (drain is fully or partially clogged) during Defrost Cycle, you will have standing water at the bottom.
Standing water evaporates and condensates at the top section of the Twin Cooling Panel, causing the evaporator fan to ice up.
This problem also refers to, when you have water in or under the crisper drawers and your Samsung fridge starts to leak because the drain line is clogged and water is overflowing.
In this case, you need Drain Repair Kit below, and here is the video of what you need to fix these issues permanently.
Evaporator fan frosted over:
If your Samsung fridge is not cooling, one common cause is that your evaporator fan is blocked by ice. You need to check your evaporator fan to make sure it’s working or not.
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If you have a french-door refrigerator, close the left door and put an ordinary magnet on the right side of the fridge to simulate the right door closing.
After a couple of seconds, the evaporator fan should start spinning. If you don’t hear the fan running, most likely fan blades are blocked by ice, or the fan is burnt. You can defrost the fan through forced defrost, or replace it with a new evaporator fan. Read the article below for details on ice on the evaporator fan. New fans can be purchased on Amazon for $15-20, depending upon model number click here.
Related Read: Troubleshooting All Samsung Refrigerator Noises
Defective or Weak Defrost heater :
Under normal circumstances, the defrost heater assembly (you can get one here) is responsible for defrosting any frost that has been formed on the evaporator coils in the refrigerator, whose function is to allow cold air to freely flow thereby leading to the freezer cooling.
However, when the defrost heater assembly is not functioning accordingly, excess frost will build upon the evaporator coils, as a result, the airflow will be restricted, which will result in the fridge not cooling.
Note: We may receive a small commission from your purchase, at no additional cost to you. Double check model numbers before ordering.
A defective thermistor or temperature sensor:
When working properly this component keeps in check the temperature of the refrigerator and transmits the information on the temperature reading to the control board so that appropriate power can be supplied to the evaporator fan as well as the compressor for effective cooling in return.
But when the thermistor is defective both the compressor and the evaporator fan may not work properly. Get a replacement here: Amazon.
Defrost thermostat failure:
This component allows the power to flow to the heater. When it fails, power will not flow and the heater will not be able to heat up and melt ice or frost which may build up on the evaporator coils. Amazon has replacements for most models.
How To Activate Forced Defrost Mode?
To activate the Forced Defrost (Fd) mode on most Samsung refrigerators, you need to use a specific button combination on the control panel. This is the most effective way to melt ice buildup on the evaporator coils without unplugging the unit for 24 hours. The “Fd” mode forces the defrost heater to turn on. It will melt ice around the coils and the evaporator fan.
Step-by-Step Instructions
- Locate your buttons: Find the two buttons required for your specific model (see the combinations below).
- Enter Service Mode: Press and hold both buttons simultaneously for 8 to 12 seconds. The display will go blank or start flashing.
- Cycle to “Fd”: Once the screen begins flashing, tap any other button (usually the Fridge or Lighting button) repeatedly until the letters “Fd” appear on the display.
- Listen for the Beep: Once “Fd” is selected, the fridge will begin to beep. This beep will continue throughout the entire defrost cycle (usually 20–30 minutes) to remind you that the heaters are running.
Button Combinations by Model Type
Since Samsung control panels vary, try these common combinations:
- Type A (Most French Door models):
Freezer+Lighting - Type B (Models with Energy Saver):
Energy Saver+Fridge - Type C (Family Hub/Touchscreens): Look for the “Cooling” or “Fridge Manager” app in settings, or use
Freezer+Fridgeon the physical door buttons. - Type D (Internal Controls):
Fridge+Freezer(orPower Cool+Power Freeze)
- How to stop it: To exit the mode early, repeat the button combination and tap through the menu until the screen returns to normal, or simply unplug the fridge for 30 seconds.
- Check the Drain: If you have heavy ice buildup, the defrost water might overflow if your drain tube is clogged. Keep a towel handy near the bottom back of the fridge.
⚠️ Warning: Do not leave the fridge in “Fd” mode for more than one cycle (usually 30 mins) at a time. If the ice is very thick, you may need to repeat the process, but allow the unit to rest between cycles to prevent the plastic internal panels from warping.
To exit the Forced Defrost mode you can simply unplug the power from the wall or wait 20 minutes till forced defrosting will be done.
Possible Cooling Problem Solution – DIY Heater
This DIY secondary heater may help to evenly distribute heat to defrost ice build-ups in the upper section of the evaporator coil and thus providing proper airflow and proper cooling temperature all the time.
If Freezer And Fridge Not Cooling At All
Compressor Inverter Board Failed
The compressor inverter board controls power to the compressor and adjusts its speed to regulate cooling. If the board fails, the compressor won’t receive power, and both the fridge and freezer will stop cooling completely. Troubleshooting the issue requires using a
Compressor Malfunctioned
If the compressor is getting power and maybe even humming, but not producing cold, this is one of the reasons when the compressor is lost efficiency or failed either mechanically or electrically.
Refrigerant Leak In The Sealed System
A sealed system is where the refrigerant circulating from the compressor to the evaporator coils and back. This system contains lots of copper or aluminum tubes.
When one of the tubes has developed a tiny hole, it will create a leak and the refrigerant in the system will escape and evaporates eventually.
Restricted Drier Filter
This problem is not new to the Samsung refrigerator. From my experience as a Appliance repair technician, I have seen this many times.
The drier filter serves to filter moisture, dirt from the compressor. When its clogged by any of these particles, it will restrict refrigerant flow in the system and thus compressor will not be able to push or pump refrigerant.
Samsung Fridge Not Cooling Because of Ice Buildup — Key Points
- Ice buildup can block cold air circulation, causing the fridge to feel warm despite frost inside.
- A frozen evaporator fan can’t distribute cold air when ice traps the blades.
- Worn or damaged door seals let warm, moist air in, leading to excess frost.
- A failed defrost heater means frost isn’t melted during defrost cycles, so ice accumulates.
- In rare cases, a malfunctioning control board disrupts regular defrosting and airflow.
Samsung Fridge Not Cooling After a Power Outage: Quick Troubleshooting Steps
- Fridge has power (lights/display on) but isn’t cooling properly
- Perform a full power reset (unplug or flip breaker for several minutes)
- Try a control panel reset (Power Freeze + Power Cool buttons)
- Allow 24 hours for temperatures to stabilize after power restoration
- Check if the compressor is running or clicking but not starting
- Inspect for surge damage to the main control board or inverter board
- Ensure vents and airflow inside the fridge and freezer aren’t blocked
- Confirm condenser fan and evaporator fan are operating normally
Fridge Not Cooling after you have moved it
If your Samsung refrigerator isn’t cooling after a move, it’s likely because the internal fluids haven’t had enough time to settle. To fix this, you should leave the unit unplugged and undisturbed in its new location for at least three hours to allow oils and lubricants to return to the compressor. Additionally, ensure the appliance is plugged into a functioning power source and allow a full 24 to 48 hours for it to reach its set temperature, keeping the doors closed as much as possible to speed up the process. If these steps don’t work, a simple 5-minute “power cycle” reset may clear any temporary electronic glitches caused by the relocation.
Control Board needs a Reset– Not Cooling
You can reset your refrigerator through power cycling when it’s not producing any cooling. Start by disconnecting the unit from its power supply. Then, leave it alone for at least 5 minutes to reset. It will reset the fridge’s control board/inverter board and get rid of any active errors. Then, reconnect the refrigerator and check that cooling is restored.
Quick Reset Checklist
- Step 1: Cut the Power – Completely disconnect the fridge from electricity. Unplug it from the wall, or if the plug is inaccessible, shut off the dedicated circuit breaker in your electrical panel.
- Step 2: Wait 5 Minutes – Leave the unit unpowered for at least 5 minutes. This allows any residual electricity in the control board to dissipate, clearing the memory and any active error codes.
- Step 3: Restore Power – Plug the fridge back in or turn the breaker back on. The system will reboot from scratch.
- Step 4: Monitor the Display – Check for any flashing error codes. Put your hand near the vents to feel for airflow.
- Step 5: Be Patient – If the reset worked, it can still take a few hours for the fridge to return to your set temperature. Keep the doors closed during this time to retain cold air.
When to Use This Reset
- The fridge is running but not cooling.
- The display is showing error codes (it clears “ghost” codes so you can see if the problem persists).
- The fridge is acting up following a power outage or voltage surge.
Note: If the fridge still doesn’t cool after one reset, I don’t recommend repeating the process; at that point, it’s likely a mechanical failure (like a fan or compressor) that requires a technician.
Ghost Temperature Readings
A common issue in 2024-2025 models involves the control panel displaying the set temperature rather than the actual internal temperature.
- The Problem: The fridge may say it is 37°F, but the actual temperature inside has risen to 45°F or higher due to a cooling failure.
- The Cause: Often linked to faulty freon line fittings or a malfunctioning evaporator fan that runs intermittently.
- Tip: If you suspect a cooling issue, power cycle the fridge (unplug for 2 minutes). When it reboots, it will usually flash the real current temperature.
Frequently Asked Questions (FAQ)
Why is My Brand New Samsung Fridge Not Cooling?
One of the reasons is that your new fridge still in DEMO MODE. If you see on the display that says o FF or oF oF, that means your fridge still in the DEMO MODE.
In order to deactivate DEMO MODE, press and hold FREEZER and ALARM buttons until you hear a chime. If this combination of buttons will not work, try to press and hold FREEZER, ALARM, and FRIDGE buttons until you hear a chime.
If everything above is checked OK, that means you didn’t give the fridge enough time to cool.
If you have a new Samsung Family Hub Fridge and it still not cooling, you might need to activate Cooling Mode in the fridge settings.
How Long Does It Take For A New Samsung Fridge To Get Cold?
To get cold to a temperature of 0F for the freezer and 36F for the fridge compartments, a brand new Samsung Fridge requires at least 2-4 hours before you can put food in it.
Why Is my Fridge Not Cooling and Making Noise?
Most likely it caused by the ice build-up blocking or touching the evaporator fan blades, that’s why fan is making noise and may slow down air circulation. But If you open the fridge section door and this noise goes away, it is 100% related to the ice accumulation behind the TWIN COOLING panel.
Where can I find “Samsung Fridge Secondary DIY Heater” kit as described above? Looking for kit with high temperature zip ties, splicers, and heater.
Hello, I have a Samsung RF261BEAESR/AA06 the freezer has quit working. The fridge still works fine. I have pulled the panel in the freezer there is no ice build up actually the coils are barely cold to the touch. I’ve replaced the temp sensor. The red light on the board is lit and solid no blinks. Powered it on and off a dozen times left of off for an hour plugged back in still same results. Crap fan turns on and runs fine cleaned coils on back with canned air. just doesn’t make sense that the fridge works but freezers dead. I can not find a diagram or know what to go after next. I’m assuming some sort of switch rely but I’m not sure that’s a replaceable part as looks like everything is soldered in. What can I check next. Really don’t want to throw parts at it and hope if I can help it. Thanks in advance.
Hey Brandan,
What was the fix for your issue? I have same problem. Appreciate your feed back. Thanks.
Hello,
Thank you for the video. I would like to try to put my Samsung into forced mode. I have a RF23HCEDBSR/aa. Do you happen to know the combo of buttons to do that?
Thank you!
Hello, i believe, for your model, FREEZER and FRIDGE buttons you need to press simultaneously until you hear a chime
very good sight so far. my samsung fridge RF28HMEDBRS condenser motor seized up, installed new motor, still doesnt work. shows it is only getting 1.66 volts. what do i do now or what could be the problem. have reset ,holding the power freeze and power cool buttons !!
I have a Samsung SR400LSTC that’s 4.5 years old that has stopped freezing and cooling it just blows room temperature air. Samsung will not do anything about it, it’s the last time I will buy a Samsung product. I had a LG that that lasted 14 years I was a mug to change.