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How To Fix It

How To Fix It

Appliances

Kenmore Washer Troubleshooting Guide: 7 common Problems & Fixes

Kenmore washers are reliable, but common problems can still happen. If your washer won’t spin, drain, agitate, or starts making loud noises, shaking, or leaking, this guide breaks down the 7 most common Kenmore washer issues and what usually causes them. A Kenmore washer error code guide at the end helps you quickly diagnose electronic problems.

Kenmore Washer Won’t Spin

Lid Switch (Top-Load Models)

  • Prevents spinning when the lid is open (safety feature)
  • Test for continuity with a multimeter
  • Replace the switch if there is no continuity
Washer lid switch failed

Drive Belt

  • Connects the motor to the transmission
  • Inspect for looseness, wear, or breakage- it should be tight
  • If it is loose on the pulley or broken, tighten or replace

Replacement Belts are available on Amazon for around $8, Click here.

Note: we may receive a small commission from your purchase, at no additional cost to you.

Motor Coupling (Top-Load Models)

  • Links the washer’s motor to the transmission
  • Designed to fail if the washer is overloaded
  • Also will fail over time with use
  • Replace if cracked or broken
Washer motor coupling location

Motor Control Board (some newer models)

  • Control Board supplies power to the motor
  • If faulty, the washer will not work properly, if it works at all
  • Check for burned components and verify power output
  • Replace if not sending power to the motor

transmission Clutch (top load models)

  • Clutch makes connection between tub and transmission
  • Helps the tub gradually reach spin speed
  • Worn clutches prevent spinning
  • Not repairable — must be replaced

A clutch kit is available on Amazon for around $15-30, depending upon your model number. Double check before ordering.

Note: we may receive a small commission from your purchase, at no additional cost to you.

Rotor And Stator Assembly

  • Rotor and Stator work together to create an electromagnetic force strong enough to spin the tub in both directions
  • Inspect rotor magnets (inside) for damage
  • Check the stator windings for defect
  • Replace defective components as needed

Amazon carries a Kenmore Washer Rotor Stator sensor for around $35. Double check parts and model number before ordering.

Note: we may receive a small commission from your purchase, at no additional cost to you.

Kenmore Washer Making Loud Noises

Drum Bearing

  • Bearing mounted in the center of the outer tub; allows the inner tub to spin smoothly
  • Worn seals let water in, causing rusted bearings
  • Produces a loud roaring or “airplane taking off” noise
  • Complex repair; bearing and outer tub are often replaced together

Replacing this part is one of the more complicated fixes. I suggest you replace the bearing and outer tub at the same time. $25-35 on Amazon

Washer drum bearings rusted out

Drive Pulley

  • Can become cracked, bent, loose, or worn
  • Causes banging or squealing noises
  • Inspect and replace if damaged– $20 on Amazon

Drive Belt

  • Worn or damaged belts can snap or slip
  • Creates loud squealing or slapping sounds
  • Replace if visibly worn or broken

Clutch

Clutch Assembly Kits begin around $18 on Amazon. Double Check model number and click here. Drive Belts are around $8 on Amazon. Click Here.

Note: we may receive a small commission from your purchase, at no additional cost to you.

washer clutch assembly

Drain Pump

  • Noisy during draining indicates drain pump failure
  • Drain pumps can become faulty when filled with debris, or due to damage
  • Access the drain pump to clear it of any clogs
  • Replace pump if noise continues after cleaning

Drain Pump Replacements begins around $20 on Amazon. Double Check model number and click here.

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Kenmore Washer Won’t Agitate

Many agitation problems are caused by the same drive components responsible for spin issues, since both functions rely on the motor and transmission.

Drive Block or Bell (top load models)

  • Connects the agitator to the transmission
  • A worn out block causes transmission shaft to turn while the agitator stays still
  • Inspect for stripped or worn splines
  • Replace if damaged or worn

Drive Belt

  • Transfers power from the motor to the transmission
  • Loose (from pulley) or broken belts prevent agitation
  • Inspect and replace if worn or damaged

Motor Coupling

  • Links the motor to the transmission
  • Designed to fail if the washer is overloaded
  • Inspect for cracks or breakage and replace if faulty

Kenmore Washer Won’t Drain

Drain Pump Or Drain Hose

  • Debris can block the pump or hose and stop draining
  • Remove and inspect for clogs
  • Clean thoroughly if blocked
  • Check the hose for cracks or damage and replace if needed

Drain Pumps are available on Amazon for $20 click here. Drain hoses run around $20 for the assembly. Click here.

Coin Trap or Filter (select models)

  • Catches small objects before they reach the drain pump
  • A clogged trap will prevent proper draining
  • Remove and clean to restore normal operation
Obstructed drain pump filter

Washer Shakes or Vibrates excessively

Shock Absorbers

  • Worn shocks can no longer absorb tub movement
  • Inspect for leaks, cracks, or damage
  • Replace damaged shocks; replacing all at once helps ensure even wear

Suspension Rods

  • Support and stabilize the tub during wash cycles
  • Broken or worn rods cause excessive shaking
  • Inspect for visible damage and replace as needed

A suspension rod replacement kit is less than $30 on Amazon.

Counter Balance Springs

  • Help keep the tub balanced during operation
  • Broken springs cause strong vibration and shaking
  • Inspect springs and mounting points for rust or damage
  • Replace any faulty springs and rusted frame connections

Remember to check the frame where the spring attaches. If there is rust on the frame, replace that as well. $7 and up on Amazon.

Note: we may receive a small commission from your purchase, at no additional cost to you.

Leveling Leg

  • Keep the washer stable on the floor
  • Loose or uneven legs cause vibration
  • Adjust and lock legs securely to level the washer

Kenmore Washer Filling Slowly

Water Inlet Valve

  • Controls water flow into the washer during fill cycles
  • Faulty valves can cause slow filling or no fill
  • Clean inlet screens at the hose connections
  • Replace the valve if cleaning doesn’t fix the issue

Also keep in mind that this valve requires good water pressure to work right. So, first check that your water pressure is adequate.

Kenmore washer water inlet valve

Low Water Pressure

  • Inlet valves require at least 20 PSI to operate properly
  • Check household water pressure at the supply valves
  • Fully open hot and cold water supply valves

Washer fill problems can trigger error codes like LF or F20, indicating a slow fill or water supply issue that may require checking the inlet valve or water pressure.

Kenmore Washer Leaking water

Drain Pump

  • Can leak if damaged, cracked, or hoses become loose.
  • Cannot be repaired; must be replaced.
  • See above for additional details.

Replacement parts Start around $25 on Amazon.

Tub bearings Seal

  • Torn tub seal can cause water leaks from around the seal.
  • Leaking seal can risk damage to tub bearings, also.
  • Replace both tub seal and bearings if leak is found.
  • Replacements on Amazon $25 for tub seal and bearing kit. click here

Note: we may receive a small commission from your purchase, at no additional cost to you.

Drain Hose

  • Check for leaks, especially between pump and back of machine.
  • Replace if damaged; hoses available on Amazon (see link above)

Water inlet valves

  • Most common cause of water leaks.
  • Inspect valves at the back of the washer under the top cover.
  • Replace if leaking. $15-22 on Amazon click here.

Kenmore Washer Error Codes explained

This reference table of common Kenmore washing machine error codes and their causes. (Codes vary slightly by model, but this covers the most widely used Kenmore / Kenmore Elite front-load and top-load platforms.)

Read:Repair guide for the Error Codes On Kenmore Washing Machines. Click Here.

Error CodeCause / Meaning
F01Main control board EEPROM failure (control board memory issue).
LFWasher is taking too long to fill with water (water supply or inlet valve problem).
Ld, F02, F21Washer is taking too long to drain (clogged pump, filter, or drain hose).
uLUnbalanced laundry load detected.
oLWasher overloaded with too many clothes.
Sd / SudExcess detergent or oversudsing detected.
lidLid is not closed when attempting to start cycle.
dLDoor or lid failed to lock properly.
dU / F29Door or lid failed to unlock.
FL / F27High water level or overflow detected.
ErPower failure occurred during cycle.
CECommunication error between motor control and main control board.
CA / ClMachine may be overloaded or cycle aborted due to load issues.
OrGeneral operation failure.
LS / F26Lid or door switch malfunction.
DE / F22Door locking mechanism failure.
LEWasher motor or system locked / unable to run.

Important Notes

  • Kenmore appliances are built by multiple manufacturers (Whirlpool, LG, Frigidaire, etc.), so exact meanings can vary slightly by model.
  • Many drain-related codes (F02, F21, Ld) typically point to clogged filters, blocked hoses, or a failing drain pump.
  • Door lock, motor control, and control board errors often require electrical testing or part replacement.

Reader Comments (206)

  1. Last night I found a small puddle of water in front of my Kenmore washer, model 48102. There was a little water on the underside of the front of the washer and on the floor beneath it. No water further back than about 2-3 inches. So, what could be the cause? If it was a leaking hose, the floor would have been wet all the way under the washer. Please advise me what to do.

  2. I have a front loading Kennmore washer (model 42926) that slowly fills with water when off. I guess its probably a faulty water valve, but not certain.

  3. Hi. My Kenmore 300 series HE will fill with water, but once it tries to start, i just keeps making a very brief buzzing noise and clicks off. It keeps cycling like this until you either lift the lid or shut it off. then it simply drains the water.
    is this a controller problem or a clutch issue?
    Thanks

  4. I have a Kenmore 90 Series Top Load Washer (110.26904692). Washer makes loud banging when attempting to spin. Soon will go very slow and make loud banging no clothes in machine. Took apart to check drain pump and direct rive couplings. Pump was good, no blockages, couplings were good and not broken. I could turn coupling on motor. Tried to turn coupling on drum. Could rotate counterclockwise but not clockwise.

    • Update. – was a bad transmission. Washer is approximately 19 years old. While replacing transmission, also replaced clutch, basket drive assembly, and drive block. Cleaned up the screen under tub. Drive block was very corroded and difficult to remove from inside of tub/basket. The transmission was the cause of the banging.
      When I had it apart the first time I replace the clutch, drive coupling and tub pads.
      Machine now operates like new and is very quiet.

  5. I have a Kenmore front loading washing machine, the lint, coin trap doesn’t seem to be working right. Yes, it collects coins, Bobby pins and such but never any lint, and the lint stays in the washer getting on my clothes. Even using fabric softener on last rinse cycle doesn’t help either

  6. I have a Kenmore Elite, about 5-6 yrs old. Lately, in the initial filling stage, it emits a whine that stops once the machine starts the wash cycle. Maybe related to a pump? This is not effecting the washer yet, so I would like to prevent failure. Any ideas on what it could be?

  7. I have a Kenmore 800. Series washer. When I start the machine, it starts agitating before water begins. It does not fill properly. At the end of the spin cycle, water starts running in the tub. I have to run the spin cycle again and stop it before the water runs in.
    Any ideas on what the problem is?

  8. new purchase of a Kenmore Elite front load washer. Loving it except the cold rinse doesn’t seem to be working. Every time we wash no matter the washing temperature the clothes are hot when it stops. I cannot wash my work clothes that need only cold water. Is there anything we need to do to get the cold to work?

  9. my model is a kenmore C4909 0r c4019 not sure which, but the tub is filling up with cold water when not in use

  10. I have a Kenmore 500 series and it seems to not have any power to the washing machine how can I check to see if I can fix it

  11. Kenmore 110 Washer – fills ok and runs to end of wash, spins & drains but does not continue into rinse portion of cycle. Please advise on trouble shooting this problem.

    • Same thing. I can’t get the drain hose out of the machine. After l;oosing the clamp more and more hose must be pulled ou, but ater a while no more hose will come out.

  12. Hello Eugene,
    I have a Kenmore 600 series top load washer. All the springs are still intact and unbroken, however it is spinning off balance and the whole machine shimmies and shakes. It’s not the thumping like when a load gets off to one side of the tub, just shaking hard enough to move the entire washer. Any idea on what to look to next as it’s not broken springs? It’s level, there are no suspension rods and the shocks are all intact and attached

    • Even if the spring is not broken, it might be the balance spring that needs to be replaced. Mine looked fine, but when I replaced it, the shaking and thumping went away.

  13. Kenmore Electronic 90 Series- getting the OL -Open Lid- on the Spin Cycle. Going to replace the lid switch, but wondering if any other cycles should work if that is the only problem. All the buttons beep when I push, but no action.

  14. I have the Kenmore Laundry Center. I have a fitted sheet stuck under the agitator and I cannot get it out. It must be snagged on something under the agitator. It was purchased about 10 years ago.

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