Frustrated With Your Whirlpool Cabrio Washer Problems? Whirlpool is a big name in appliances. One of the most popular models of their washing machines is the Cabrio.
While this model has fewer problems than most, there are still some common fixes they require sometimes.
Today we’ll take a look at all the common problems with Cabrio washers and the related fixes.
If Whirlpool Cabrio Washer Won’t Spin
The spin cycle is arguably one of the most important cycles in a wash. Is your Cabrio not spinning? Check these common issues:
Drive Pulley Nut
The nut that holds the drive pulley in place can become loose over time.
When this occurs it can cause your Whirlpool Cabrio washer to stop spinning.
You’ll have to locate the drive pulley and tighten the nut.
Shift Actuator Malfunction
Washers have many moving parts and endure a great deal of weight.
This means that the parts which handle motion are susceptible to cracks and malfunctions.
If your Cabrio won’t spin and is displaying error codes such as F7 or E1 you may have a shift actuator malfunction.
When this occurs, you’ll need to replace the part by following these steps:
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- Unplug the machine and turn off all water lines.
- Disconnect the water hoses on the rear of the machine. Be sure to mark the hot and cold, so you don’t get them confused during reconnection.
- Remove the drain line from the wall to prevent it from pulling tight.
- Lay the washer down on its front. Be sure to rest it on a thick towel for cushioning.
- The part you need to access is located under the machine.
- Remove the shield by unscrewing the top and bottom screws. Set the shield aside.
- The shift actuator can be found on the left, slightly below the shield.
- Remove the broken part. There are two screws that hold the actuator in place. Unclip the wire harness and set the old part to the side.
- Install the new part. Reconnect the wire harness, and begin following the steps backward to reassemble the machine.
Whirlpool Cabrio Washer Problems? Whirlpool Cabrio Washer Not Filling
It can be extremely frustrating when your washer will not fill with water.
If you are dealing with this issue, check the following two items:
Clogged Inlet Valve
You should begin by checking the water inlet hoses and screens to see if they are clogged.
The inlet hoses connect your machine to the main water supply.
There are metal screens attached in both ends of the hoses to protect your inlet valve from debris and sediment.
To check this issue, turn off the water supply to your washer.
Next, detach the hoses from the faucet and the washer.
Clear the screens of any debris that’s present. If you find they’re damaged, replace them.
Also, check the inlet valve itself to see if any debris has bypassed the screens and is present inside the valve.
If so, clean out the two ports on the valve.
Burnt Water Inlet Valve Coils
The water inlet valve can sometimes malfunction due to burnt coils.
If you’ve previously checked your home’s water pressure and the inlet hoses, the water inlet valve is most likely faulty.
Just like most electrical components, the coils in the valve have a limited lifespan.
Over time, they can become overworked and burn out.
When this occurs, the electrical signals being sent to your washer are unable to trigger the gates of the valve to open.
To test if this is the issue you should use a multimeter to test for continuity.
If there is none, replace the part, as water inlet valves are not made to be repaired.
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Whirlpool Cabrio Washer Bearing Problems
If your Whirlpool Cabrio washer is loud during the spin cycle and leaking water from the bottom, you’ve most likely got a bearing problem.
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Leaking Bearing Seal
The most general cause for this is a torn tub seal.
This will cause water to leak from the seal and work its way into the tub bearings.
You’ll want to fix this as soon as possible, as it will cause your bearings to fail.
It’s a good idea to replace both the tub seal and tub bearings when this occurs.
Just keep in mind this repair is not for the faint at heart, it requires you to disassemble most of the machine.
Whirlpool Cabrio Washer OL Error Code
One of the most common codes that appears on a Whirlpool Cabrio washer is the OL error code.
The code is basically an overload error. So, sometimes it will be as simple as an overloaded machine.
If this code is present on your machine and you can’t clear it, you’ll need to check these two parts:
Bad Bearing
If the bearing goes bad it will not allow your tub to spin freely. You will generally know this is the issue if your machine roars loudly during the spin cycle.
To fix this, you will have to replace the bearing. During the repair you’ll need the tub seal bearing kit and the bearing driver tool.
Direct Drive Motor Nut Loose
If the nut on the direct drive motor becomes loose the OL error code can appear. To check this part, follow these steps:
- Disconnect the power cord from the wall.
- Turn off the water supply and disconnect water inlet hoses from the rear of the machine.
- Pull the washer away from the wall to allow you room to work.
- Loosen the screws on the access panel so you can remove it.
- Locate the drive motor and belt.
- Use an adjustable wrench to secure the motor’s mounting nut. Begin by turning it counterclockwise to loosen the nut.
- Hold the motor in place firmly and tighten the motor nut by turning your wrench clockwise.
- Keep one finger on the belt, when the belt can only be depressed about a half inch you have the right amount of tension. This may require 2 people.
- Reassemble the machine, restore the power, and reconnect hoses.
Whirlpool Cabrio Washer Won’t Lock
If your Cabrio washer won’t lock, it’s generally the lid lock. Here’s how to troubleshoot this part:
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Lid Lock
This is one of the most common problems with direct drive washing machines.
If your Whirlpool Cabrio washer will fill with water but won’t spin, the lid lock switch is probably bad.
To diagnose this problem you’ll want to put the washer in a spin mode. Next, open the lid and insert a screwdriver into the lid switch actuator hole.
If the washer runs while you do this, but won’t run with the lid closed – the switch is bad. When you do this test and don’t get a result it may be necessary to check for continuity using a multimeter.
Whirlpool Cabrio Washer Won’t Drain
The drain pump is the most common problem when a Whirlpool Cabrio washer won’t drain.
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Drain Pump Stuck or Faulty
Here are the steps on how to troubleshoot this problem:
- To begin, check if the drain pump is getting voltage from the main board. You can do so by listening to see if the pump motor runs.
- If it doesn’t run, check the plug and wiring connections at the pump. Be sure the connections are good and the wiring harness has no damage.
- If there is voltage going to the pump and you can hear it the pump is probably clogged.
- Remove the hose that runs from the tub to the pump. Check it for blockages.
- Remove the pump motor and check it for debris. If it is stopped up, the machine will not drain.
- Check the impeller inside the pump to make sure it doesn’t wobble.
- If your washer still doesn’t drain, remove the hose that runs from the pump to the drain.
- Make sure this hose is free from debris and blockages.
- If your pump is getting power, and no clogs are found it’s best to replace the drain pump motor.
- You can also use a multimeter to check for continuity inside the drain pump. If you find none, then the drain pump is faulty.
Whirlpool Cabrio Washer Stops Mid Cycle
Does your washer stop mid cycle? Is it displaying error codes such as F1 or E2? If so, look at these items:
Error Code F1 or E2
These error codes indicates a failure in the main control of the motor control circuit. Here’s what you should do:
The first step you should take is unplug the washing machine for at least 5 minutes. Plug it back in and see if the board was reset.
If the error code is still present you’ll need to unplug the machine again and remove the back panel.
Check all wiring to ensure connections are tight and there are no damaged wires.
Also check the wiring harness on the stator to make sure it’s connected properly with no damages to wires.
If all the wiring is fine, then your motor control circuit board will need to be replaced.
To be sure this is the problem there are some diagnostic steps that will help verify the board is faulty.
This is done using a multimeter and your washer’s wiring diagram.
In conclusion, those are the most common issues with Whirlpool Cabrio washers.
Have you dealt with other issues? What were they and what did you have to do to fix it?
Comment below and let us know. We’d love to hear from you!
My Cabrio model WTW6200SW2 gets stuck at the 40 minute. After 2 or 3 minutes we pause it, open and shut the door, hit start and it goes in normal cycle show 39 minutes, and continues down thought the normal cycles and time displays.
I have a code Ld that appears at the end of cycle 1 won’t shut off lights blink all around the setting knob
When our Cabrio fills with water our pipes make a knocking sound. We have had arrestors installed but it still makes the knocking sound. The plumber said he believes it is something in the washer. Like possibly a sensor. Any thoughts?
The plumber doesn’t know what he is talking about. There is no sensor that can cause this sound. On the washer side, there are only a water valves (or solenoids and its not a sensor) that opens up or closes down when needed. Maybe those solenoids close too fast, causing an immediate pressure change in the water line. You just need to find a pipe which is too close to the wall. When pressure changes, the pipe kinda bends a little and hits the wall. This is where sound coming from
I’ve had The Whirlpool Cabrio Model 6AWTW5550XW for a few years now, could be 7 yrs. I probably wash an average between 1 to 3 to 4 washes a week, the problem that I have is, when I load up the washer 3/4 full and, it’s only a few times especially with the sheets, it washes but, when it comes to the spinning, it shakes and brings all the washing on one side resulting no spinning and, what I need to do, is to rearrange the washing and put it on Drain and Spin and it’s annoying. Why is this happening? I looked after my washer and is still looking as new I use a cup of chlorine every 1st of the month to keep it clean, thinking of replacing the washer with another brand.
Don’t know for sure, but maybe suspension rods with the springs are worn out, causing the unbalancing state. This video may help https://www.youtube.com/watch?v=SHBgM8AZrow
My Agitator is Not working can you please help me… Thanks
Can you provide more info about it?
Whirlpool Cabrio displays SD or 5D will drain but won’t spin what is it? Please help me thank you
This error code indicates excessive detergent suds occurred during the cycle. This could be caused by using too much detergent or not using High Efficiency (HE) detergent.
The washer will not be able to spin out water with the excess suds.
My fabric softener won’t drain or push water through it like the other bleach and detergent container does. How do I fix this?
Did you choose the right cycle for it? Did you check what cycle use softener? If everything you are doing ok, then i can be failed water inlet valve.
Hello. I have a whirlpool cabrio platinum model #WTW8500BE0 SER C40170349. I just used it a few days ago and it worked fine but now all it does is beep 3 times every like 30 seconds no lights or error codes pop up. I tried unplugging it and plugging it back in and the lights flash and it starts beeping again. If i hold the power button down itll beep 3 times but 2 short beeps and 1 long beep. Could you please help me I habe 4 kids and cant afford a new washer right now.
You need to check if any error codes store in the memory. Just follow this video and come back and tell me what the error code you got. https://www.youtube.com/watch?v=yoCTzbl4FPs
My cobrio washer leaks water from the right side of the lid when it starts. Then it stops and goes thru all cycles fine. This is the second day in a row ‘‘this has happened?
Thanks for your help
There is a filler tube facing down into the tub (where water is going in), make sure its not damaged. Or water inlet valve is leaking (not sure about it, because the inlet valve located on the back)
{Several issues with my Cabrio Washing Machine} Yes Its To Smart. To Many For This Site!
But I’m More Intelligent When I Need To Wash My Things Twice! Its Time To Send It To The Dump.
No Mechanic Should Even Think About Removing Dirt Or Even Grease From Your Stuff .
Peace of Junk Waist Of Money!!!!!
Eugene Great Work Your Doing Keep It UP
My whirlpool cabrio type 580 wtw8100 the settings for the load on the control panel are changing after the wash cycle has started. Meaning: the casual cycle setting g shows 45 mins med soil, med. Speed warm water
As it begins to wash it will show 65 mins, light soil, cold water, and change the 3 settings continuously for about 1 min
I have had it read all setting and times as I was starting a load
Then i shut it off and it would not come back on…then was normal until the ghostly activity today. The warranty of course went out 1 yr ago. Purchased 2014, I recorded the activity today can’t find anything anywhere in troubleshooting.
Sorry, for me it sounds like a control board issue, glitch… IDK
My Cabrio started making a loud knocking sound during the start of a wash cycle of just a few clothes. I found all the clothes on one side of the tub. I restarted and watched as the impeller seemed to be pushing everything to one side. Then the loud knocking started again. I have unplugged, restarted, and the same thing happens, so I gave up. And then I started reading reviews that Whirlpool’s Cabrio HE is famous for the impeller failing. I’m just curious if it’s worth fixing. This machine has seen little use over the 5 years I’ve owned it, because I don’t generate that much laundry, so it’s a little upsetting to have to be considering buying a new machine. And, sadly/regrettably, I bought the 5-year appliance protection plan, and can’t find my paperwork, and neither Whirlpool or Lowe’s can assist. Can you est. the cost of impeller repair? Thank you!
You meant agitator? I dont think that there is problem with that. For me it sounds like suspension rods issue, as long as goes out of balance. But you definitely needs Appliance tech to come to have a look at.
My Cabrio starts off fine but when the rinse cycle starts it just pours water from front left side underneath. What could be the cause of this?
Inlet valve (there are several of them) or rubber water hose
My Cabrio is out of balance. When it spins the tub goes from side to side. I do not have a manual to check out problem solving. The washer came with the house when I bought it 10 years ago. Can you advise me on how to fix this problem? The model # is WTW67007W1 , Type 580, Ser. CW 0971298.
if Out of balance, check suspension rods and if needed replace them. For replacing procedure better search videos on youtube
My cabrio washer sounds like the drum is just going to blow out the side of my washer however it’s only if I try to do normal cycle an the high spin. I have to use quick wash low spin all the time . The drum itself is sitting level an doesn’t appear to be leaning any more to one side than the other. Seems to move fine manually as well. Any advice on what I should check?
Hard to say without hearing what the issue can be. Maybe its tub bearing, the suspension is worn out or something got loose. But i guess, this issue related to the suspension
Greetings.
I have a whirlpool cabrio platinum which I just replaced the control board. After connecting all wired back in their respective ports and plugging it back in the washer makes a couple of sounds and seems to be working but no panel light are turning on. Have been trying to operate it without seeing any panel lights but no action. Is there a special procedure after replacing the control board? Or is the panel board ruined as well? Do the beeps and sounds when I plug it in trying to tell me something?
Thank you !
I have not heard about such setup procedure. You are sure that control board compatible with your washer? maybe a different version of the board. Or you just messed up connectors
Hi! Our Cabrio will only run in a casual load but takes like 3 hours … in the other cycles it will just have a mind of its own unlocking the lid, switching cycles, beeping… aside from an obvious ghost messing with my washer what are your thoughts? This unit is about 3 years old.
IDK… Control board glitch? Not sure
Hi, Eugene. My Cabrio washer has always been loud when agitating/washing but lately it is LOUD. Like, L.O.U.D! Stopped it several times tonight to see if it was actually washing. Nope, clothes never changed position. Everything else works fine, including the spin cycle. No warning lights or anything out of the ordinary. What is your diagnosis?
How loud? How does it sound like? I would listen to where noise coming from. it can be 1. bearings got water 2. wheel teeth worn out when its engaging for the spin cycle . if you will spin the tub by hand will it make a similar sound? if yes, its tub bearings.
Hi my whirlpool cabrio washer is doing the same thing. Loud grinding noises when agitating but the tub is not actually agitating the clothes. The tub spins free by hand no noises and the fill, spin, drain functions work fine. No abnormal noises except during agitation. No error codes.
Check underneath the washer, bolt which holds the motor. if it loose you will have similar symptoms. Or another issue can be, when plastic transmission teeth were worn out and not providing proper engagement when agitating.
Our washer (5 years old) started violently shaking during the spin cycle. It’s not overloaded and will shake so hard that it will just shut down, no error code, and won’t finish spinning so everything is still sopping wet and doesn’t sound like it’s drained fully. It’s also not leaking or anything and lines are not plugged. Any thoughts? Thanks!
Probably Suspension rods you need to take a look at
Hi My Cabrio has a problem with the lid. When i close it and press start it just beeps i have to slam it a few times for it to engage and start. Once it locks in it works fine. Sometimes it will start the first time i press start others i have to open and close it multiple times. What could it be? Thanks!
Either something got inside the lock, preventing it from locking or just lid lock malfunction